Helnan Auberge Fayoum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shakshuk
Helnan Auberge Fayoum
Lake Karoun, Shakshuk, Faiyum Governorate 99999, Egypt
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With a stay at Helnan Auberge Hotel in Sinnuris, you'll be steps from Faiyum Oasis and a 2-minute drive from Lake Qaroun. This luxury hotel is 9.9 mi (16 km) from Karanis and 14 mi (22.5 km) from Pyramids of El Fayoum.Show More
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Amenities
Outdoor swimming pool
Hiking
Public parking
Bar
Billiards Room
Restaurant
Taxi booking service
Meeting Room
All Amenities
Property Description
With a stay at Helnan Auberge Hotel in Sinnuris, you'll be steps from Faiyum Oasis and a 2-minute drive from Lake Qaroun. This luxury hotel is 9.9 mi (16 km) from Karanis and 14 mi (22.5 km) from Pyramids of El Fayoum.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 31 Reviews
Surroundings
Landmarks: National Institute of Oceanography and Fisheries - NIOF
(4.5 km)
Landmarks: Blessed Virgin Mary Church Psonhor
(6.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
Back View Room
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
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Superior Room with Garden View
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Garden view
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1
Deluxe Single Room with Lake View Non smoking
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Lake view
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3
King Farouk Suite
1 King bed
Has window
Air conditioning
Private bathroom
Bathtub
Minibar
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1
Junior Suite with Garden View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Garden view
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Guest Reviews
3.5/5
31 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Average for similar properties in Shakshuk
Ehab
February 19, 2022
Great experience
Overall ... it was good experience 8.5/10
Staff freindly 10/10
Room is great 9/10
Service is great 9/10
Food is ok .. Arabic cousin ... i can give it 7 out of 10 .. food was not much hot ( dishes up not heated up during service ) and not much verieties of dishes...
Hotel location is direct on the lake however it is far away from the attraction areas ( approx 25km far )
Hotel is not providing Safary trip packages ... so you need to do your own homework .. to arrange a trip for your safary trip ... for us .. we ve contacted a local family lives in tunis village who has several land croser 4×4
Approx cost is 100 usd per trip can accomodate up to 6 pax.. including water falls .. wasi al hitan ...desrt surfing..... desert crousing ...
Guest User
November 30, 2024
Questo hotel, che si vanta di essere ex residenza reale, di aver accolto primi ministri e regnanti, di aver ospitato le riprese di innumerevoli film, di appartenere ad una catena scandinava con proiezione internazionale, è ormai tristemente avviato sul viale del tramonto. Le sale comuni riccamente decorate non fanno dimenticare la camera coi muri rosi dall’umidità e malamente rappezzati, i mobili vecchi, la vasca da bagno arrugginita con capelli alieni, il Wifi non funzionante, i camerieri anziani veramente rudi e quelli giovani totalmente spaesati
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Guest User
August 21, 2024
Great stay,because love history! It is „ history revived“, because every thing is in such a greatness! I was one night At this hotel, which is normally occupied between October and March. But The stuff does everything please the Guests’ great and very recommended
Guest User
April 23, 2024
We visited this place over 30 years ago. It still maintains its ambience and personality. Welcoming staff, rustic furniture, well preserved clean rooms, efficient A/C, good breakfast. The meeting room arrangements and audio-visual aids are good. Price is also good. Will certainly recommend it
Guest User
February 16, 2024
On our way from Cairo to the Fayoum we decided to stay here for one night and I must say what a great hotel. A magnificent historical atmosphere and a great ambiance with a friendly helpfull staff, a great diningroom and a nice swimmingpool and terrace.
Guest User
February 12, 2024
No one smiles in this hotel. Staff is very cold and inhospitable. Helna I think she’s the reservation manager is rude! They charged us for using the pool table in the bar. They have a shortage of staff. At the hotel bar there is no beverage, they bring it from the kitchen. The bed and pillows are stiff and very uncomfortable. The hot water is not consistent. My colleague did not have hot water. During check-in there was no bell captain to take our colleagues to their rooms.
Guest User
February 12, 2024
I had a terrible experience during my business trip at Helnan Auberge, first of all the staff is very grumpy and not helpful at all even if its their job to assist in my request, secondly, Mr. Walid; F&B manager at the hotel is very disrespectful, he spoke to us in a very rude way. Also Helna the reservation manager is very rude. Beds and extremely uncomfortable that I couldn’t sleep all night. I had no hot water in my room. My room’s phone wasn’t working. I had no trash cans in my room until I asked them for it. The room smelled terrible. I had the palace hall booked for sessions and they placed plastic cups and spoons for the guests to use for beverages. I insisted on glass cups and stainless spoons, I was told by Mr. Walid and I quote “I don’t have glass cups or stainless spoons” but when I insisted he brought glass cups and brought wooden stirring sticks and then told me “By the way the wooden sticks were NOT covered” AS IN THEY’RE STORED IN A HYGENIC MANNER, the audacity of him telling me proudly that he brought cutlery that is not clean The only good thing about this hotel is their bar tender Peter which was the only hospitable employee in this establishment.
Guest User
November 3, 2023
First of all you enter the reception and it’s decent with antique and elegant vibes and it stops here. -The staff are rude -The rooms are ancient, walls are filled with cracks and dirt. The bathroom is disgusting, old and filled with gunk, not cleaned thoroughly there was hairs stuck on the walls, faucets are rusty and filthy to touch, bathtub floor haven’t been cleaned maybe in the past 5 years it’s disgusting to stand in it and look at the faucets, the water was brown with fluctuations in water pressure in both the sink and the bathtub that you can’t clean your face even properly. - The diner staff, food service workers are rude again. - the food had few options with very poor quality and sanitation, the dessert had an insect repellent smell and taste in it and the yogurt had flees. - lake Qarun area in the hotel had few chairs not enough for people, old chairs and floor tiles are cracked due to pipe change. - the pool area in not clean as well. Everything is rusty, ancient and need improvement to call themselves a 5 star hotel and a part of the Helnan chain.. Maybe it’s a good option but it’s just disgusting to stay in and needs heavy improvements.
Guest User
October 29, 2023
Hotel in stile coloniale direttamente sul lago di Al Fayoum . Personale gentile servizio buono . Mangiare discreto camere di ottimo livello rapportate allo standard del posto . Grande piscina . Io e mia moglie abbiamo dormito una notte nella camera standard posta sul retro dell’albergo che costa meno delle camere con vista piscina ma che è più grande ed accogliente .
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Hiking
Public parking
Additional charge
Bar
Billiards Room
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
Certifications: Halal restaurant
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, US$1.00 (approx. CAD 1.42) Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Arabic
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
Picnic Area
Garden
Health & Wellness
Billiards Room
Hiking
Turkish Bath/ Hammam
Cleaning Services
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Children's Meals Available
Children's Pool
Safety & Security
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra cot: Free |
Breakfast
TypeAmerican, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is EGP 5,349 (approx. CAD 149.92) per night.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash