4th Floor, Pearl River International Center 2799 Shanghai-Qingping Highway, Qingpu District, Shanghai, ChinaView Hotel Details
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Hyatt House Shanghai New Hongqiao Guest Reviews
4.4/5
190 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(190)
Positive reviews(173)
Reviews with photos/video(31)
Friendly front desk staff(16)
Large rooms(11)
Quiet & comfortable(8)
Convenient for shopping(8)
Would stay again(6)
Easy to get around(6)
Perfect for families(4)
Great swimming pool(3)
Negative reviews(17)
Charmaine2
hyattBusinessSuite
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Good amenities and friendly staff
Breakfast is also great
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Miguel Salvador Dela Pena
Kaiyue Jiayu Twin Suite
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The pool was nice and the area was good.
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Ai irene
hyattBusinessSuite
Stayed in Jul 2023
Couples
6 review
4.0/5
Very Good
Posted on Aug 15, 2023
Very big spacious room with kitchen and washing machine. There is sofa bed and dining set. Will stay here again next time if we take flight from hongqiao airport.
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit! Wish you could give us five stars next time!
Elorm
hyattBusinessSuite
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Great breakfast!
Response from Property: Thank you for your recognition of the hotel. Your satisfaction is the driving force of our advance and we look forward to your next visit!
Kenneth Charles
Jiayu Double Bed Room
Stayed in May 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on May 16, 2023
The stay was pleasant and relaxing
Response from Property: Thank you for your stay with us, and if you satisfied with our service, please give us five points next time. Wish you have a nice day!
Anonymous User
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 31, 2024
It is a good place to shop near Qingpu Outlets. Lilian at the front desk is warm and generous. The breakfast is also rich and delicious. It is a must-choose hotel every time I go to the outlets
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Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I chose this hotel to meet friends. It is very cost-effective. The car can be parked in the hotel basement for free. The elevator goes directly to the lobby. The young man at the front desk is enthusiastic and quickly checked in. He also actively reminded me if I needed a toothbrush. I needed to change the elevator to go to the guest room, which made me feel safe. The room was quite large and clean. Other guest supplies could be delivered quickly. The Shengjian for breakfast was great. I tasted the characteristics of Shanghai and was satisfied. I will stay here again next time!
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Guest User
Jiayu Double Bed Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The front desk service is very enthusiastic, the hotel environment is very good, the stay is very comfortable, the room is large and the facilities are complete, highly recommended!
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Response from Property: Thank you for your recognition of this stay. We will wholeheartedly provide a portable and efficient check-in experience for every guest. We will convey your praise to the front desk colleagues and look forward to seeing you again next time~
Guest User
Jiayu Double Bed Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel is great. The lady at the front desk was very helpful. She even asked me my preferred room orientation when I checked in. The room is very spacious and can accommodate three people. You can see the outlets outside the window, so close. Breakfast was also very rich, the pan-fried buns were so delicious, I ate 8 of them in one sitting. Before leaving, they asked me if I drove a car. It seemed that I could get a coupon, but since I didn’t drive, there was no need. Will go again next time.
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Response from Property: Thank you for choosing to stay in our hotel. Your satisfaction with the hotel is our driving force. Thank you again for your five-point praise and we look forward to staying again!
Guest User
hyattBusinessSuite
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The studio apartment is very spacious, clean and tidy, and the overall service is very good. After checking out, I left something behind, and the front desk Lilian took the initiative to contact me. Thank you!
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Xingbinglebujiabing🧊
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The room and the hotel are very nice, special thanks to the hotel manager Jack and Felix, Eren for their care. They are very enthusiastic and reflect the standards of the Hyatt Group! Very good
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Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Thank you very much to Eren and Felix at the front desk for providing me with a very good stay experience
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Guest User
Jiayu Double Bed Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I stayed at this hotel on a business trip. Although the location is not in the city center, it is still good. It is right after the highway exit. The outlet is opposite the hotel, which is very convenient for eating and shopping. The hotel lobby environment is very unique, with a glass-topped sky. The front desk staff is warm and enthusiastic, and the room is taken very quickly. The room is clean and hygienic, and the bedding is comfortable, which meets the Hyatt standard. The breakfast is rich in variety and has many choices. I recommend the pan-fried buns, which are very rich and delicious, very cost-effective, and worth the money.
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Guest User
hyattBusinessSuite
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 19, 2024
The check-in experience was great! It was a very happy trip. Thank you to the front desk staff Lilian and Abby for their service! The two ladies were very kind.
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Anonymous User
Jiayu Double Bed Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The lady at the front desk was very polite when checking in. She arranged a room that was not facing the road. The soundproofing was also very good, there was no noise, the room was very clean, and it was a must-have for travel