Jinglai Hotel (Shanghai Lujiazui Century Avenue subway station store) Reviews
Jinglai Hotel (Shanghai Lujiazui Century Avenue subway station store)
No.19, Lane 551, Laoshan Road, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
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Jinglai Hotel (Shanghai Lujiazui Century Avenue subway station store) Guest Reviews
4.4/5
1046 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.4
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All reviews(1046)
Positive reviews(975)
Reviews with photos/video(367)
Easy to get around(165)
Great value for money(136)
Friendly front desk staff(128)
Close to metro(89)
Classy environment(82)
Convenient for shopping(43)
Average sound insulation(27)
Well designed(17)
Negative reviews(71)
Anonymous User
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
30 review
4.2/5
Very Good
Posted on Jul 29, 2024
Good hotel in a good location with all the important amenities provided. The electricity did cut out completely one morning but other than that, no issues.
Response from Property: Dear customer, hello! Thank you for choosing and staying at Jinglai Hotel. Due to the construction work of the power company, there was a short power outage in the surrounding area. We apologize for the inconvenience caused to you! At the same time, thank you very much for your support and recognition of the hotel. In the next work, we will continue to provide the best service and stay experience for every guest. We sincerely look forward to your next visit!
Guest User
Elegant Queen Room
Stayed in Nov 2024
Business travelers
4 review
3.0/5
Posted on Nov 18, 2024
At most it can be used to stay for one night on a budget. Non smoking room smelt like smoke. Dirty walls and floor. Plumbing problems. Shower had mold. Run down overall.
Response from Property: Dear guest, thank you for your review of the hotel! We apologize for the bad stay experience. Your valuable comments are very important to us, and we have informed the relevant departments to make corrections to improve customer satisfaction. If you wish to book this hotel again next time, give us a chance to apologize. Looking forward to coming again!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
6 review
4.5/5
Great
Posted on Oct 8, 2024
A very nice little hotel in the center just one station away from Lujiazui. Very nice and helpful personnel who agreed to adjust my booking last minute without any troubles.
Response from Property: Dear guest, hello! Thank you for choosing to stay at King Lai Hotel and share your experience! We will make continuous efforts to do good places, and actively improve the shortcomings. Jinglai is committed to providing excellent service for every guest, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments, and sincerely look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Good. It's clean and I'm going to go again next time The staff was kind and nice Thank you.~~~~
Response from Property: Dear customer, hello! Thank you very much for staying in Jinglai Hotel, your satisfaction is our unremitting pursuit, we will make continuous efforts to do better, Jinglai Hotel family looking forward to your next visit!
Romane
Cozy Queen Room
Stayed in Jan 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Very good experience. The staff is really friendly and will try their best to make you have the best experience.
The hotel is near the subway station and close to big malls with lot of shops and restaurant.
I got a spaceship theme room that make my family and friend jealous.
I highly recommend this hotel.
Response from Property: Dear customers, hello! Thank you for your support as always. Jinglai Hotel provides you with intimate service 24 hours a day, so that you can feel the warmth of your family! I wish you a happy life!
Just Started Traveling! Love it
Elegant Queen Room
Stayed in Dec 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Good place if you’re working on a tight budget or you just don’t want to spend much on all overpriced big hotels. No elevator though, but the staff carry all your stuff, you just have to burn a few calories going up. I was in 3rd floor. The place is convenient near big malls and tourist attractions. I took some good photos of the hotel, have a look . Enjoy Shanghai
6/9
Response from Property: Dear customer, hello! Thank you for your support and affirmation of Kingly Hotel. A comfortable stay is the expectation of travelers and the ultimate goal of the hotel. Your support is the driving force for our continuous progress. We will continue to strive to make your trip perfect. We hope that the hotel staff's service and pay every time can be recognized by you, look forward to your visit again! Have a nice life!
Guest User
Elegant Queen Room
Stayed in Jun 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jun 10, 2024
Good location near a few shopping malls and multiple subway lines. Not too far from pudong airport as well. Room was comfortable, but a little on the worn side. Nothing terribl though. I would stat there again.
Response from Property: Dear guest, hello! Thank you for choosing to stay at King Lai Hotel and share your experience! We will make continuous efforts to do good places, and actively improve the shortcomings. Jinglai is committed to providing excellent service for every guest, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments, and sincerely look forward to your visit again!
JessCLJ
Elegant Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
The room was just a right size for light travellers. I received warm hospitality from staffs over there. Receptionists were very helpful. The location of the hotel was quite good with shopping malls and eatries nearby.
Response from Property: Dear customer, hello! Thank you very much for your recognition and support of the hotel, your satisfaction is our greatest responsibility and honor, Jinglai is committed to providing excellent service for every guest; Your arrival and affirmation is the driving force and direction of our continuous progress, we sincerely look forward to your visit again! Wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 17, 2023
I traveled alone from Vietnam to China, starting from Hangzhou to Shanghai. The two Receptionists (Man and woman) was very cute, friendly and willing to help me. They showed me in detail from the hotel to where I needed to go(which MRT station, gate number in or out). They also helped me book a car and carry my luggage out on the street while car war arriving. Everything was fine, just no elevator, but it only had 1 floor. If you brought large and heavy luggage, they were ready to helped you carried it up.
Aroung hotel had a small super market, it had every thing that you needed, one juice shop and 2 chines restaurant.
Response from Property: Dear customer, hello! Thankyou for staying at JinglaiHotel, we will continue tomaintain high quality andexcellent customer servicestandards, and strive to createa comfortable and warm stayexperience for every guest,thank you again for yourcomments, sincerely lookforward to your visit again!
HANI ATTALLAH
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Very good hotel for business trip and so kind front desk staff, for sure I will book in this hotel again.
Response from Property: Dear customer, hello! Thank you very much for your support to us, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. Thank you again for your review, the whole family of Jinglai Hotel looks forward to your visit again!
Guest User
Superior Queen Room
Stayed in Dec 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Had a great time here. Friendly customer service
Response from Property: Dear customer, hello! Thank you very much for your support to us, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. Thank you again for your review, the whole family of Jinglai Hotel looks forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
1 review
3.2/5
Posted on Mar 30, 2024
Stay here just a night before flight.
Location is good, not too far from mainline station.
Cleanliness can be improve.
Room is not sound prove at all.
Overall is good for sleep and go.
Response from Property: Dear customer, hello! Thank you very much for staying in Jinglai Hotel, your satisfaction is our unremitting pursuit, we will make continuous efforts to do better, Jinglai Hotel family looking forward to your next visit!
THINH
Elegant Queen Room
Stayed in Sep 2023
Business travelers
3 review
3.5/5
Posted on Sep 10, 2023
The hotel should rearrange the locations between bed and toilet. The elegant room was arranged opposite the toilet. While sleeping our heads are toward the toilet that is too bad.
The next day we changed to another more expnsive room. All are okay except the scarfs are bad smell.
Inside the rooms have no brush or toothpaste. Your hotel will be best if you could check the two points mentioned.
Response from Property: Dear customer, hello! Thank you for your thoughtful comments during your busy schedule. In order to implement the relevant provisions of the Regulations of Shanghai Municipal Household Waste Management, starting from July 1, 2019, the hotel industry prohibits the provision of disposable items such as dental utensils, toothpaste and combs in the rooms. If we need them, we can ask for them from the front desk staff. In the next work, we will continue to work hard, hope to have the opportunity to bring you a better stay experience, looking forward to your next visit!
Mariana Bontempo
Superior Queen Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Aug 17, 2023
I loved this hotel, great location, close to the main tourist attractions. the price is good 👍
Response from Property: Dear customer, hello! Thank you very much for giving us such a beautiful and thoughtful evaluation in your busy schedule, and a gift of sweet kisses, please check it! In order to give you a perfect check-in experience, we never stop. The warm and comfortable home, the efficient and humanized service are still familiar tastes and familiar people. We sincerely hope that you will come back often. I wish you success in work and a happy life!
Zhenting
Elegant Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Very good.
Response from Property: Dear customer, hello! Thank you very much for your busy schedule to give us such a good and intentional evaluation, give a kiss, please check oh! In order to give you a perfect stay experience, we never stop pace, warm and comfortable home, efficient and humanized service, still is familiar taste, still is familiar with the people, sincerely hope you often come back. Good luck in your work and happy life!