Ahn Luh Zhujiajiao

沒有滿足我對於酒店的期待

The service experience is extremely poor. Except for the staff in the housekeeping department, the other staff in the hotel obviously lack training. There is not even a person who speaks English at the front desk. On the first day, the front desk took us to the wrong room, which was not cleaned and smelled bad, indicating that the communication between departments is very poor. The restaurant is definitely the lower limit of five-star service from service to production. There is no background music in the whole hotel. Dinner is very gloomy, with only the sound of machine engines. The recruitment department really needs to work hard. At least they should know what service is. The employees they recruited are ruining your reputation. The market decisiveness of word-of-mouth publicity, didn’t the management owner calculate this account clearly? Such a good design and architectural concept, such a good brand, it’s really a pity! The hotel’s facilities are old and difficult to use, and the doors are creaking loudly. The current charging standard is completely worthless. Please choose carefully.

Every one! Literally every single person! The quality of service and detail is truly impressive! The professionalism and attentiveness of the hotel staff, especially the free room upgrade for our honeymoon and the specially arranged romantic decoration for our honeymoon, made people feel at home. But due to our private schedule, we had temporary business operations and were delayed by work in the lobby... The hotel staff also showed professionalism in guiding me to my room. Enthusiastic and proactive, showing professionalism both when welcoming guests and during check-in. The key point is the considerate upgrade~ As part of our honeymoon trip, the hotel upgraded our room type for us. This was a surprise and fully reflected the importance they attach to their guests. The honeymoon room is impressively thoughtfully decorated with a romantic and cozy atmosphere, perfect for celebrating special moments. The environment is quiet and elegant, combining classical Chinese aesthetics and modern design. Both the architecture and the interior space make people relax. Overall, the service at Zhujiajiao Anlu Hotel made our honeymoon trip unforgettable. This is a great place for couples or families looking for a peaceful and high-quality accommodation experience, and will definitely come back again!

環境安靜，服務很清淡

酒店很漂亮，房間很乾凈，管家cox服務很好。

一次很好的體驗，酒店的裝修風格完全就是古風，宅家大院的感覺，讓人感覺平和安逸，房間裏有個小院子可以喝茶，可以愜意的放鬆一天，管家Brenda在辦入住第一時間加了微信，很熱心，有問必答效率超高，給她點個贊