Yitel Hotel (Shanghai Xiupu Road & Kangqiao Metro Station) Reviews
Yitel Hotel (Shanghai Xiupu Road & Kangqiao Metro Station)
886 Xiupu Road (Xiupu Lu), Pudong New Area, Shanghai, 201318, ChinaView Hotel Details
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Yitel Hotel (Shanghai Xiupu Road & Kangqiao Metro Station) Guest Reviews
4.8/5
Excellent
687 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(687)
Positive reviews(680)
Reviews with photos/video(76)
Friendly front desk staff(50)
Convenient parking(31)
Easy to get around(29)
Large rooms(26)
Stayed multiple times(14)
Delicious breakfast(14)
Close to metro(13)
Perfect for business trips(9)
Negative reviews(7)
Rubie
Business Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Very spacious room near the subway. Grocery, mall and restaurant are just beside this hotel with free shuttle service. Front desk staff are very accommodating and have free disneyland shuttle.Great Value for money.
Response from Property: Dear guests: Hello! Thank you very much for taking the time to share such a detailed stay experience. We are very touched by your review. We are very happy that the attentive service and details of each department have made you feel deeply when you checked in. In order to bring guests a more comfortable and meticulous accommodation and dining experience, we We will continue to work hard to provide you with more impeccable professional services and detailed experience to make your journey perfect. We look forward to your choosing to stay at the Yitel - Shanghai Xiupu Road Kangqiao Subway Station Store again! Hotel General Manager: Vivien
Abdelhakim
Business Double Room
Stayed in Jan 2024
Travel with friends
2 review
2.7/5
Posted on Jan 9, 2024
Nice not bad
Response from Property: Dear guests: Hello! Thank you very much for staying at the Yitel - Shanghai International Tourism and Resorts Zone Xiupu Road Subway Station Branch! Thank you very much for your positive comments. We are constantly working hard to improve our facilities and products, enhance our service awareness, and make continuous progress. We hope to get your 5-point praise next time! All the hotel staff look forward to your next stay and experience, and wish you a happy life! Hotel General Manager: Vivian
Yeoh
Business Double Room A
Stayed in Aug 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Aug 19, 2022
The receptionist has one of the worst service ethic I have ever encounter.
Response from Property: Dear guest: Hello, thank you very much for choosing our Yitel-Shanghai Xiupu Road Kangqiao Subway Station Branch among thousands of hotels! It is a rare fate to be able to choose us among several hotels. Thank you very much for your comments and opinions on the hotel. I am sorry that I failed to leave you with a perfect check-in experience. All the staff of the hotel sincerely apologize to you; the hotel is very We attach importance to it, and we have retrained our staff on customer service. Every guest’s feedback is very important to us. If you think there is still room for improvement in our hotel, please leave your contact information. We are eager to communicate with you Further communication will serve as the basis for providing you with better services and become an important basis for future improvement and perfection. I hope you will not be stingy with your praise when you visit the hotel next time. Thank you again for your patronage. I wish you a happy life and everything goes well, thank you! Hotel General Manager: Vivien
Quentins Chen
Family Friendly Twin Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 17, 2024
I like this hotel. We arrived late and the front desk service was very friendly.
The room and bathroom were clean. Families who are going to Disney can stay at this hotel. They have free shuttle service to Disney, which is very convenient.
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Meiyounichengzenmeyang
Superior Room (2 beds)
Stayed in Aug 2024
Other
3 review
4.1/5
Very Good
Posted on Aug 9, 2024
The room is old, after all, it has been a long time, but the hygiene is still OK, and the old chain hotel still has management background. It is very convenient to eat around, and there are many night stalls.
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Response from Property: Dear distinguished guest, thank you for your support to Heyi Hotel-Shanghai Xiupu Road Kangqiao Subway Station Branch! I wish you a sunny and happy mood every day! I believe we have been working hard; we look forward to meeting you again and wish you all the best! Hotel General Manager: Vivien
Anonymous User
Family Room
Stayed in Aug 2024
Other
9 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Better than expected, the location is lively, the room is big enough, the bed is big enough, recommended!
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Guest User
Superior Room (2 beds)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
I forgot something at Shaxian Snacks next to the hotel, and the front desk lady helped me find it and sent it out
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Zhanghongyuan
Business Double Room
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The environment is clean, the front desk lady is very polite, and parking is very convenient
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Response from Property: Dear guests, thank you for staying at Yitel Shanghai Xiupu Road Kangqiao Subway Station! Thank you very much for your stay and recognition. It is our honor to bring high-quality services and a warm and clean accommodation environment to more guests. At the same time, we sincerely look forward to your visit again! I wish you a smooth work and a happy life! Hotel General Manager: Vivien
Buyuangouqiedexiaomayi
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
66 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The hotel is clean and tidy. The facilities are complete. The service is warm. It is close to Disneyland. The food delivery is convenient.
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Response from Property: Dear guests, thank you for your affirmation of Yitel Shanghai Xiupu Road Kangqiao Subway Station. Satisfying every customer is our unremitting pursuit. We will continue to provide you with considerate, comfortable and high-quality sleep services. We look forward to your visit again! Hotel General Manager: Vivien
Guest User
Business Double Room A
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The lobby is bright. The waiter checked in quickly and took the initiative to arrange a shuttle bus to Disneyland. The room was also very comfortable. At the end of the check-out, they also took the initiative to give free parking coupons. Very good and very satisfied 👍
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Guest User
Business Double Room A
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The first choice of hotel for business trips, with high cost performance, the hotel room is very clean, the space is large and comfortable; the breakfast is also very rich, and there are many varieties of noodles and wontons in the open stall; the waiters are very polite and greet each other as soon as they meet, very kind and the aunties are also very enthusiastic, super good 🤩 The hotel also has a free shuttle bus to Disneyland, which is very convenient 😍
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Response from Property: Dear guest: Hello! Thank you very much for your good comments and love for the hotel! We are very happy to see your praise for our staff service and breakfast. When traveling, staying comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience to make your journey perfect. I look forward to staying at Yitel-Shanghai Xiupu Road Kangqiao Subway Station again! Hotel General Manager: Vivien
Guest User
Business Double Room A
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The hotel has a free shuttle bus to Disneyland. There are many varieties of breakfast, including noodles and wontons. They are delicious. It is very suitable for bringing children. The robot delivers meals quickly. My son likes it very much. It is very fresh. It is very convenient to go to Disneyland. The front desk service is very good and professional. The check-in speed is fast. There are also slippers and toothbrushes for children. The service staff is thoughtful. A very satisfactory hotel in Shanghai. I also have a good impression of this brand. I am very satisfied. Recommend everyone to stay!
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Guest User
Business Double Room A
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The room is super big and the environment is super good 👌🏻 It is the type I like. The breakfast is very rich and complete. The service is also super good, warm and friendly. The hotel also has a free shuttle bus. The driver is very enthusiastic. It is a very good hotel, recommended!
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Response from Property: Dear guest: Hello: Thank you for your affirmation of Heyi Hotel-Shanghai Xiupu Road Kangqiao Subway Station Branch. Satisfying every customer is our unremitting pursuit. We will continue to provide you with considerate, comfortable and high-quality sleep services. We look forward to your visit again! Hotel General Manager: Vivien
RachelYong
Family Room
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Mar 9, 2024
The room was nice and the price was very reasonable.
Eating is also convenient.
It's just that the floor is rather dirty.
The service attitude is not very good either.
If you want to go to Disneyland for free in the morning, you must make a reservation the day before.
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Response from Property: Dear guest: Hello! Thank you very much for staying at the Yitel Hotel, Shanghai International Tourism Resort Xiupu Road. We are sorry for the bad experience you had during your stay. The hotel will strengthen the service and room hygiene, and we will continue to improve the hotel facilities and equipment. In addition, the hotel is close to tourist attractions such as Disney and Zhoupu Flower Sea, which is very convenient for travel. We look forward to your next stay and experience! I wish you a happy life! Hotel General Manager: Vivien
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The hotel room is very clean, and the front desk service is good. I like it very much. The breakfast is also very delicious, with a lot of variety. I will come here often in the future