Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)

Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport) Reviews

Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)

No.98 Lane 136, Qiuting Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)
Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport)
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Kyriad Marvelous Hotel ( Shanghai International tourist resort pudong airport) Guest Reviews

4.5/5
Good
1358 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1358)
Positive reviews(1311)
Reviews with photos/video(470)
Offers pick-up/drop-offs(392)
Close to airport(257)
Friendly front desk staff(250)
Delicious breakfast(196)
Awesome amenities(175)
Convenient parking(110)
Good views(28)
Delicious buffet(16)
Negative reviews(47)
Elioss
Guestroom (Double Bed)
Stayed in Aug 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on Aug 26, 2024
I had a very nice stay the night before my flight. The room was spacious and comfortable. The hotel provided free shuttle bus from/to the airport. The area is also nice, with many services, restaurants and a beautiful park nearby. Only downside was that the food at breakfast was almost finished when I went down at 9am.
Response from Property: Dear friend: Hello! Thank you for your recognition of Xiaokai. We will actively improve the breakfast supply problem you raised and strive to achieve the full five-point standard in your mind. We will continue to work hard! I wish you: happy every day!
Chitrat
Queen Room
Stayed in May 2024
Business travelers
5 review
3.7/5
Posted on May 9, 2024
It is not far from Pudong airport. We got very good support from reception about airport pick up car. Once we arrived at the airport and called them. Around 30-40 min they sent bus to pick up us.
Response from Property: Dear guest: Hello, thank you for your recognition of Xiaokai's airport pick-up and drop-off service. Xiaokai is very sorry that we have missed the five-star praise again, and you have such a good evaluation, so sad! Thank you for your review of Xiaokai, Xiaokai will continue to work hard! I hope you will come often in the future, and I look forward to your five-star praise next time! Have a pleasant journey!
Veleda
Guestroom (2 Beds)
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 23, 2024
pros: free shuttle to airport, decent breakfast cons: could've been a bit cleaner, no hair dryer
fiorella
Queen Room
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
Very good service and the room was clean. You Can talk with the hotel for the pick up service at the airport.
Response from Property: Dear Kai friends, why do we miss five-star reviews again? Such a good review, so sad! Thank you for your review of Xiaokai, Xiaokai will continue to work hard! I hope you will come often in the future, and I look forward to your next five-star review! Have a good trip!
Williams
Queen Room
Stayed in Jul 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 21, 2024
Had a layover arriving at 5am flying out the same night and I just needed a shower and sleep and was granted an early check-in to cater for my request Very happy with the service provided including a free shuttle back to the Airport Thank you so much
Response from Property: Dear guest, thank you very much for your praise of Xiaokai. Xiaokai will continue to work hard to provide you with high-quality services. Thank you again for your affirmation of the hotel. We look forward to seeing you again with Xiaokai. I wish you a happy journey!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jan 9, 2024
Clean & quiet. I do not speak Mandarin but the team at the reception were helpful and patient using translator to communicate. The shuttle bus is scheduled every hour to hour & a half. It is on time too.
Response from Property: Hello dear guests! Thank you for your stay and appreciation! Thank you even more for your recognition and review of the hotel. The hotel is about 16 kilometers away from Pudong Airport. Xiaokaijia's airport pick-up and drop-off service is very convenient for customers who are in transit for business trips. Just call the Xiaokaijia front desk in advance to make an appointment. Unfortunately this time I didn’t get your five stars, but Xiaokaiding works hard to improve, not seeking the best, just seeking better! I hope I can get your five shining stars next time~~~Momada
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Nice and clean environment. With friendly front desk services
georgi_24
Guestroom (Double Bed)
Stayed in Dec 2023
Couples
4 review
4.7/5
Amazing
Posted on Jan 1, 2024
The hotel is a great choice if you need to stay for only one night and nearby the Pudong International Airport. The staff is friendly and they provide free pick up. It's also a comfortable experience for foreigners, because check in and check out are quite simple and convenient. Highly recommended!
Response from Property: Hello dear guests! Thank you for your stay and appreciation! Thank you even more for your recognition and review of the hotel. The hotel is about 16 kilometers away from Pudong Airport. Xiaokaijia's airport pick-up and drop-off service is very convenient for customers who are in transit for business trips. Just call the Xiaokaijia front desk in advance to make an appointment. Unfortunately this time I didn’t get your five stars, but Xiaokaiding works hard to improve, not seeking the best, just seeking better! I hope I can get your five shining stars next time~~~Momada
Guest User
Queen Room
Stayed in May 2024
Couples
12 review
4.5/5
Great
Posted on May 24, 2024
Very standard accommodation but next to airport with convenient shuttle bus, unfortunately not possible to pick up from airport without able to speak Chinese
Response from Property: Dear guests: Hello, why do we miss the five-star review again? Such a good review, so sad! Thank you for your review of Xiaokai, Xiaokai will continue to work hard! I hope you will come often in the future, and I look forward to your next five-star review! Have a pleasant journey!
Maxim
Queen Room
Stayed in Jun 2024
Family
7 review
3.5/5
Posted on Jun 9, 2024
The really good is a transfer bus.! The breakfast was so poor, only mainland food.
Response from Property: Dear guest, thank you very much for your review of Xiaokai. Thank you very much for your praise of Xiaokai’s Pudong Airport pick-up and drop-off. As for the type of breakfast you responded to, Xiaokai’s breakfast is a buffet that combines Chinese and Western cuisine. At the same time, Xiaokai has immediately responded to the relevant person in charge of the restaurant to add some more Western food types. I'm sorry that this breakfast did not bring you a good experience. Xiaokai will continue to work hard and make improvements to provide more guests with high-quality breakfast. Service, thank you again for your review and comments on the hotel. We look forward to seeing you again with Xiaokai. I wish you a happy journey!
Danyllosp
Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
Hotel very clean and organized
Kelso
Queen Room
Stayed in Sep 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 14, 2024
I would definitely recommend clean and great service
Gigi USA
Guestroom (2 Beds)
Stayed in Mar 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Free airport pick up and drop off.. the front desk lady can’t speak English..but, she is very helpful.. and patiently give you WeChat ID via translator apps.. but, I have no luck.. so.. the best way is : you need to ask someone in the airport to get the hotel front desk lady WeChat ID.. once you get connected… hotel will send you the shuttle to pick you up.. the hotel is not too close from the airport.. but.. shuttle service is very good. Breakfast is simple and not too bad.. hotel is super clean.. good price.. happy..
Arina_Siv
Guestroom (2 Beds)
Stayed in Mar 2024
Solo travelers
15 review
3.0/5
Posted on Mar 2, 2024
Breakfast was quite good. Room a little bit dirty. In the morning I heard noises, so I get up early (( Too far from subway.
Guest User
Guestroom (2 Beds)
Stayed in Feb 2024
Couples
3 review
4.7/5
Amazing
Posted on Feb 27, 2024
Service was excellent and staff was very friendly even with little English communication. They were willing to help as much as they can. Our flight arrived at 1am and the airport shuttle was not in service anymore by the time we got the luggage. We called the hotel and they arranged a special pick up for us at the airport at 2am. This was very helpful as we did not have to wait for a taxi to drive us there. We requested a non smoking room but ended up with a room that does smell like smoke. Since we arrived really late and only staying for a night, we did not make an issue out of it. The breakfast had a variety of food which was great!