Junlai Hotel (Shanghai Pudong AirportOriginal Wanxini Hotel) Reviews
Junlai Hotel (Shanghai Pudong AirportOriginal Wanxini Hotel)
Lane 802, Shixin Road, Pudong New Area, Shanghai, 201202, ChinaView Hotel Details
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Junlai Hotel (Shanghai Pudong AirportOriginal Wanxini Hotel) Guest Reviews
4.3/5
840 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(840)
Positive reviews(774)
Reviews with photos/video(346)
Offers pick-up/drop-offs(131)
Friendly front desk staff(60)
Great value for money(59)
Easy to get around(52)
Close to airport(46)
Delicious breakfast(18)
Strange smell in room(17)
Convenient for shopping(16)
Negative reviews(66)
Guest User
Cozy 2-bed Room
Stayed in Oct 2024
Booked for others
1 review
4.5/5
Great
Posted on Nov 15, 2024
For the first time never been in China but need to transit 24 hours. After booked and got help with kind taxi Chinese Pudong Shanghai AirPort to call free transpotation from hotel. Good place but still rebuilding so there isnt good smell from air outside.
Response from Property: Thank you for your recognition of our service. We regularly provide shuttle buses to and from the airport for our guests, ensuring that you, who pursue excellence, will have the comfort and convenience of being at home even during your travels. We will handle any issues regarding space and room odor properly! Satisfaction has only a starting point and no endpoint. We look forward to your next visit with sincerity, sincerity, heart, and love. Wishing you a good mood every day!
Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Couples
9 review
3.5/5
Posted on Oct 21, 2024
This hotel is convenient if you have a long stopover at the airport. There was a litlle misunderstanding for our pick-up because the airport information desk send us to the wrong exit. Our room was o.k. but I don't like carpet on the floor. Overall it was good for one night and the transfer back to the airport went smooth in only 15 minutes.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Solo travelers
1 review
3.0/5
Posted on Oct 10, 2024
Rooms are tired and common space is poorly maintained. Close to airport and next to convenience store.
Response from Property: We apologize for your experience during your stay and will promptly address the issues you raised. We hope you can visit our hotel again and give us an opportunity to apologize. We will definitely provide you with a satisfactory response.
Dr Kash
Cozy 2-bed Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The airport shuttle service helped a lot, stayed here because of an early morning flight. Very convenient for Pudong airport
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Munkhzaya Amgalanbaatar
Family Friendly Twin Room
Stayed in Nov 2024
Family
3 review
4.2/5
Very Good
Posted on Dec 31, 2024
Happy with my stay. Location is very good and airport drop off service was very useful for us.
Response from Property: I am very glad to know from your message that you have left such a good impression, I hope you can continue to pay attention to Junlai Hotel in the future, and tell us more feelings and experiences when you stay in the future, and warmly look forward to your visit again!
Anonymous User
Cozy 2-bed Room
Stayed in Nov 2024
Solo travelers
17 review
3.2/5
Posted on Dec 7, 2024
Good hotel for less money and very close to the airport but not very clean because the room have to much corners
Response from Property: Please accept the sincerest greetings from Junlai Hotel. We deeply apologize for the situation you encountered during your stay. The hotel attaches great importance to the issue you mentioned. We have provided feedback on your review to the relevant departments and followed up with investigation and coordination to identify areas for improvement. We sincerely invite you to visit again!
Jamie96
Cozy Queen Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Always stay here when flying from Pudong. Close to the airport and plenty of food places around. Beds are comfy. Great for a cheap, overnight stay.
Response from Property: Thank you for staying in the hotel and sharing, I am glad that every aspect of the hotel has been recognized by you, through your meticulous description, you can feel the happiness that this journey brings to you, which is what our service has been pursuing, which will also become the driving force for us to continue to work hard and keep forging ahead, looking forward to serving you next time!
Carolina
Cozy 2-bed Room
Stayed in Aug 2024
Solo travelers
2 review
2.5/5
Posted on Sep 2, 2024
The hotel and the transfer bus look like they were built a century ago on a budget. The hotel has loud and smelly AC, dead insects on pillows and random pipes sticking out of random columns int he middle of the room! There are plenty of better-looking hotel options across the road! The airport transfer driver was talking down on and snorting at customers who were simply retrieving their suitcases. Not to mention the transfer did not have adequate space for suitcases, obliging customers to pile them on seats.
Response from Property: Dear customer, I am very sorry for your experience. Please give me a chance to make up for it. Then we will try our best to give you the best service for you.As long as you have a need, we will do our best to meet it. Sorry again!
ThomasJared
Cozy Queen Room
Stayed in Jun 2024
Solo travelers
13 review
4.5/5
Great
Posted on Jul 10, 2024
You’re only booking this because you got a flight the next day and they take you to the airport
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Cozy 2-bed Room
Stayed in May 2024
Solo travelers
6 review
3.2/5
Posted on Jun 27, 2024
The bathroom was not as clean as it should be. Our room has a missing shower door and the water tends to splash out and it is slippery.
The breakfast buffet if very affordable and lots of choices. This is what I like the most for the stay.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Cozy 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
1.5/5
Posted on May 30, 2024
Airport bus service is very bad, driver in unresponsive and failed to meet in designated location causing a delay of 2 hours. Front desk doesn’t have a single English speaker and don’t provide receipt and bill of sale upon request, plus no information on the breakfast either. Very poor service.
Response from Property: Hello dear customer! Thank you for your valuable opinion! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Booked for others
1 review
3.1/5
Posted on Apr 9, 2024
It's a very disappointed experience. The bus driver is insane and i am really regret to take that bus. 很糟糕!
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
1 review
2.7/5
Posted on Mar 13, 2024
The dirtiest room I ever had. Cigarette bud in the shower, no hot water (it was about room temperature, really chilly in winter). Looks like there was water leaking and the ceiling is about to cone off… I don’t recommend it
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Queen Room
Stayed in Jan 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Absolutely fantastic stay! The hotel staff was incredibly attentive and made me feel right at home. The room was spacious, modern, and meticulously clean. The breakfast selection was impressive, catering to various dietary needs. Overall, a superb experience. I will definitely be returning on my next visit!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
WC11
Cozy 2-bed Room
Stayed in Jan 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 10, 2024
This hotel is great for the price. It was clean enough the beds were super comfortable and they have a 24 hour front desk
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!