The Longemont Shanghai

The Longemont Shanghai Reviews

The Longemont Shanghai

No. 1116 Yan'an West Road, Shanghai, ChinaView Hotel Details
The Longemont Shanghai
The Longemont ShanghaiThe Longemont ShanghaiThe Longemont Shanghai
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The Longemont Shanghai Guest Reviews

4.5/5
Good
3721 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(3721)
Positive reviews(3517)
Reviews with photos/video(353)
Friendly front desk staff(233)
Delicious breakfast(114)
Perfect for business trips(68)
Great swimming pool(62)
Loved the night views(59)
Stayed multiple times(41)
Negative reviews(204)
Kriszticske
VIP Room (2 beds)
Stayed in Feb 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 10, 2024
10 min on foot from line 2 (Jiangsu Rd) and 12 min from line 10 (Jiaotong Univ.) Lots of cafe shops and restaurants around. Nice area to walk. Wukang Rd is nearby, that is a nice area to stroll around. Room was spacious, beds are comfy, bathroom was huge with bathtub. Toiletries were good quality. View was spectacular from the 36th floor. Minibar and room service were good. Prices are reasonable for the hotel. Check-in and check-out was smooth and fast. Although two things need improvement: heating was not strong enough for the size of the room, and we needed to pay an extreme amount of deposit, what is definitely a thing needs to be told ahead of booking.
6/10
Response from Property: Dear guest, thank you for staying at Shanghai Longemont Hotel. Thank you for your recognition and support of us, and we look forward to your next visit.
DRAGAN
Deluxe Room (Double bed)
Stayed in Nov 2023
Solo travelers
25 review
4.7/5
Amazing
Posted on Nov 26, 2023
I liked the hotel. Nice room and the view. I enjoyed the swimming pool the most. Will come again next time.
Response from Property: Dear guest, thank you for staying at Shanghai Longemont Hotel. Thank you very much for your valuable opinions. We will communicate with relevant departments to improve our facilities and services. If you have the opportunity, we sincerely hope that you will choose our hotel again and wish you a happy life!
Christian
Deluxe Room (Double bed)
Stayed in May 2024
Couples
6 review
2.5/5
Posted on May 5, 2024
Bad service and the check in staff bad attitude. We asked for non corner room but he said we booked corner room and this is not true when we checked our booking. Room smelly and no aircon so hot. Former smoking room. Furniture old one in general the hotel is bad maintained. Staff don’t speak English
David Oliver
Deluxe Room (Double bed)
Stayed in Apr 2024
Business travelers
3 review
3.7/5
Posted on Apr 23, 2024
This is now the usual hotel I stay at when visiting Shanghai. While a little dated in some ways overall it is still a great hotel with the rooms on the high floors offering great views across the city. The breakfast is varied covering western & Chinese dishes and the gym has a good range of equipment. It is also quite reasonably priced compared to other hotels of a similar standard. The location is beside Yanan Lu and it is a 10-15 min walk to Jiangsu Lu subway. A better line up of western news channels would be good as only Bloomberg is offered.
shan
Deluxe Room (Double bed)
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Good hotel Good location Good hotel Good location good service Will come back again
Response from Property: Dear guest, thank you for staying at Shanghai Longemont Hotel. Thank you for your recognition and support of us, and we look forward to your next visit.
GPPG
Deluxe Room (Double bed)
Stayed in Apr 2024
Solo travelers
1 review
3.7/5
Posted on Apr 10, 2024
Helpful staff Check-in and check-out were fast and effortless. The smell of cigarettes in the rooms, probably from the carpets, upholstery and curtains
Guest User
Deluxe Room (Double bed)
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Superb infinity pool! The steam room and sauna are an excellent way to prepare for a wonderful night out in the big smoke! Overall, an oasis of peace in the heart of the big city.
Response from Property: Dear guest, thank you for staying at Shanghai Longemont Hotel. Thank you for your recognition and support of us, and we look forward to your next visit.
Anonymous User
Studio Room-Two Beds
Stayed in Sep 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Sep 18, 2023
The room is spacious. The furniture in the room was old. There are some questions to ergonomics of the room. The socets predominantly didn't work. The room service started at 7 am. Great, that I marked the room with "not disturb" sign. The reseption speaks English only during the day. Breakfasts were fine.
Response from Property: Dear guest, thank you for staying at Shanghai Longemont Hotel. Thank you for your recognition and support of us, and we look forward to your next visit.
Sevic
Deluxe Room (Double bed)
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Great experience! My room was upgraded to a huge room with an amazing view. Thanks to Tony and Adam, who were all arranged at the front desk.
Stephan D.
Deluxe Room (Double bed)
Stayed in Mar 2024
Solo travelers
36 review
4.0/5
Very Good
Posted on Mar 4, 2024
The staff was friendly and helpful. There is no subway station in immediate vicinity. The hotel is not new anymore but still good.
Jessy
Deluxe Room (Double bed)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Very clean place, good space for family and couples!
Guest User
Deluxe Room (Double bed)
Stayed in Aug 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Oct 26, 2023
expected a way better breakfast. stayed at this hotel for 6 nights and chose this hotel as i read that the breakfast is good but to my dismay, breakfast selection every morning was almost the same. room was big and quite comfortable.
Guest User
Deluxe Room (Double bed)
Stayed in Feb 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Feb 9, 2024
Convenient location. Once upon a time was a very new hotel. Spacious rooms. However could do with some updating.
Taniaamc
Deluxe Room (Double bed)
Stayed in Jan 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Jan 25, 2024
I love this hotel, the rooms are big, the view is great and location also very convenient. Is my 3rd time staying in this hotel and I will definitely come back.
Guest User
Deluxe Room (Double bed)
Stayed in Feb 2024
Family
1 review
2.5/5
Posted on Feb 15, 2024
They not supportive and their services is too bad, and they do not respect the customers.