Jin Jiang Tower

Jin Jiang Tower Reviews

Jin Jiang Tower

No. 161 Changle Road, Huangpu District, Shanghai, 200020, ChinaView Hotel Details
Jin Jiang Tower
Jin Jiang TowerJin Jiang TowerJin Jiang Tower
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Jin Jiang Tower Guest Reviews

4.5/5
Good
3978 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(3978)
Positive reviews(3780)
Reviews with photos/video(462)
Easy to get around(375)
Friendly front desk staff(244)
Close to metro(152)
Luxurious(57)
Tasty restaurant(43)
Perfect for business trips(35)
Loved the night views(18)
Negative reviews(198)
Anonymous User
Villar Executive City-view Suite
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Sep 9, 2024
Overall, it was a great hotel with fantastic service. On arrival, it was an easy check in and we felt very welcomed. The room was clean and fitted out needs. The only down side was when we were swimming in the pool, the life guard spat in it. That wasn’t ok and caused us to leave the pool because we felt uncomfortable.
6/8
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the uncomfortable situation which definitely affects your staying experience with us. We are doing every effort to make it right. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.
YeungJ
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
3.5/5
Posted on Apr 13, 2024
I"ve told the Hotel that their staff should clean the tables after the hotel guests have finished their breakfasts at the restaurant. I think the Hotel should know better than me in the hygiene practice !
Response from Property: Thank you for your comments concerning your recent visit. Please accept my apology for the service not meeting your expectation. The service shortage you mentioned for our service has been passed to our Food and Beverage department, and they will change the cutlery setup accordingly. Your review is definitely assisting us in improving our service delivery and product.
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The room was spacious and clean. Staff were friendly and very helpful. Got iron in the room. Many restaurants accross the street
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
Runmysilkroad
Jinle Family Double Bed Room
Stayed in Aug 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Aug 13, 2024
Quite good hotel but once more than 10 guest arrive the workflow is too slow for check in. Also the service mind is less than I expected. I had meeting and asked to bring my luggage to my room. No. They prefer keep it in luggage storage room.. Anyway price / Service / sour rounding all together it was worth to stay here.
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
iveta_riga
Deluxe Panoramic Twin Room
Stayed in Jan 2024
Family
31 review
3.0/5
Posted on Jan 16, 2024
Very dirty windows. The curtains look old. Good thing the window can be opened, room bad smell. View from the window to the construction site. Location is good. Near the subway. One small shampoo for three people. Unfortunately I will not choose this hotel again. The hotel does not look like 5*.
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable room condition which definitely affects your staying experience with us. Your comments have been passed to our Housekeeping department, and we are doing every effort to make it right. Once again we are sorry for any trouble caused to you, we hope that your will give us another chance to better serve you in the near future.
Tripzeira
Villa Executive Scenic Double Bed Room
Stayed in Dec 2023
Couples
27 review
4.5/5
Great
Posted on Jan 2, 2024
I booked the hotel to spend the New Year’s Eve. We arrived there at 12:00 am to make check in because it’s normal in China to make early check in. The reception attendant said that the room was not ready, we needed to wait until 14:00. Ok, we came back at 14:10. Waited in a long line to make check in. In the end the receptionist said that the room was still not ready, asked us to wait more 30 minutes. At 15:00 we were able to enter the room. Seems like the reason for this problem was over booking, but the hotel is a 5 star hotel, I expected a better treatment. They didn’t offer anything to apologize. Apart of it, the room is good, nice view.
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable service which definitely affects your staying experience with us. We are doing every effort to make it better. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.
Guest User
Executive Room - with View (2 beds)
Stayed in Jun 2024
Business travelers
5 review
3.0/5
Posted on Sep 19, 2024
the hotel is so so. Staff is Little bit slow. Also in rain not suitable because many people were falling down on floor due to slippery floor
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable service which definitely affects your staying experience with us. We are doing every effort to make it right. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.
Clark
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jun 29, 2024
good enough, it is nice hotel , with nice food , swim pool staff are nice , good place to hangout
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
Lilia
Superior Double Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Nice and clean hotel with unique atmosphere of the 1990-ies and excellent location. Rooms are in good condition, big windows giving a lot of light and space. The sleeping conditions are just excellent with top quality matress. The service is very friendly and responsible. There are only some points down about the breakfast, and the top floor restaurant with stunning view on Shanghai is rather dull as well
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
Guest User
Deluxe Panoramic Queen Room
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 3, 2024
Room was nice and the restaurant was a cool experience. The gym was well equipped and quiet and the pool was nice to relax beside.
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
Kamanfox
Superior Double Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Location is good. MRT entrance nearby. Nearby also has convenient shops and local eateries.
Manon27
Deluxe Panoramic Queen Room
Stayed in Oct 2023
Couples
14 review
3.7/5
Posted on Oct 29, 2023
The view was amazing and the swimming pool was very great! The room is very old style, we found hairs on the bathtub, and the bathroom was not very clean..
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable room condition which definitely affects your staying experience with us. Your comments have been passed to our Housekeeping department, and we are doing every effort to make it right. Once again we are sorry for any trouble caused to you, we hope that your will give us another chance to better serve you in the near future.
Mr Adam Porter
Deluxe Panoramic Queen Room
Stayed in Jun 2024
Couples
14 review
4.0/5
Very Good
Posted on Aug 5, 2024
We stay here frequently, great place to stay in the city! Highly recommend!
Response from Property: Dear Valued Guest, Many thanks for the review and 4 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
Johanette
Deluxe Panoramic Queen Room
Stayed in Apr 2024
Couples
17 review
4.7/5
Amazing
Posted on Apr 15, 2024
Hotel has a great location and it surrounded by lovely street cafes and bars. I did not like the shower that is in the bathtub. Also no handle to get in and out of the tub for people that need assistance. Otherwise it was a great stay.
Response from Property: Dear Valued Guest, Many thanks for the review and 5 stars! We are very glad to know that you have enjoyed your stay with us. Hope you will come back soon.
rita
Superior Room (2 beds)
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 30, 2024
Shower curtains need to be changed , it's already stained and moldy
Response from Property: Dear Valued Guest, Thank you for your comments concerning your recent visit. Please accept my apology for the unacceptable room condition which definitely affects your staying experience with us. We are doing every effort to make it right. Once again we are sorry for any trouble caused to you, and thank you again for your kindness and support. We are looking forward to welcoming you back in the near future.