Kingswell Hotel Tongji Reviews

Booked two nights at this hotel during the college entrance exam period to make drop-offs and breaks easier. The hotel isn't large but it's very clean, and the front desk staff were incredibly welcoming. The cleaning staff were also very polite. After we explained our situation, they thoughtfully upgraded our room and gave us a late check-out for free. We're truly grateful!

Extremely satisfied! I'll definitely come back again. The environment, cleanliness, and service are all excellent. It's also very convenient for getting around; it's close to the school and the subway station. Plus, there's a snack street just a short walk away, and it's nice for a stroll around the area.

Although a bit old, it's generally clean. The surrounding area has convenient transportation and dining options, and my friend was very satisfied.

The service was absolutely fantastic. The room service, the food, the gym, the breakfast, the checkout. The only thing I didn't anticipate was that about 50% of the staff at the reception couldn't speak English. Usually, they either called another colleague after I spoke and later realised none of it was understood, or a Chinese speaking guest nearby served as an interpreter. But even though this once resulted in a mistake, it was remedied with efficiency and professionalism I'd never seen before.

Reasonably priced, conveniently located, clean rooms, and excellent service.

The hotel is very well appointed, excellent service,very helpful, kind and courteous staff, great variety for breakfast. The room was quiet, very clean, very comfortable bed, and all amenities were thoughtfully available.

Enjoyed th stay at a central location

Great stay in this hotel. The rooms are excellent and the breakfast is very good.

Very handy to Tonji University

Great location and easy access to metro station Clean and comfortable room. Pillows are too soft but it could’ve changed with the better quality.

It's convenient to reach metro station, and the room was very clean and tidy. Would stay again if visit Shanghai.

Booked a room for the retest. The room is as good as ever, very tidy, clean, complete with items, free water in the room. Very close to Tongji University, thumbs up!

The hotel lobby is warm and bright, the front desk guy is polite, the standard room is standard, the hygiene is good, the transportation is convenient, and there is Tongji United Plaza outside. There are many restaurants, Starbucks and McDonald's. I am satisfied!

The overall environment is very good, the transportation is convenient, the facilities are complete, and it's generally good. The surrounding food and subway are very convenient. I will choose it next time.