InterContinental Shanghai Hongqiao NECC Reviews

We had a good experience. Location is good and the morning breakfast buffet is quite nice. They have a great staff. Would definitely like to mention the young intern Jerry, such a hardworking and a joyful boy. Be it midnight or during the day would always help out with a bright smile. The rooms are decent but could provide more amenities as per the charges. I stayed there for 3 nights. It was a pleasant experience.

Right beside the expo place Shanghai NECC, good breakfast & service, good 24 hours gym

Great. Live the location so close to Hongqiao Railway Station. Breakfast is good. Friendly customer service.

Won’t be staying again. No drinkis or snacks in the room. When I got my room service there was not salt or pepper in the shakers. Also the lights did not work properly so the room was dark ! I checked out and went to another hotel

Our wedding anniversary stay at InterContinental Shanghai Hongqiao NECC was truly exceptional. The room exceeded our expectations with its spacious layout and elegant decor, providing the perfect setting for a romantic getaway. The hotel amenities were top-notch, offering everything we needed for a comfortable and enjoyable stay. Overall, our experience was great!

luka and grace good！

If you wish to spoil your business trip and have miserable time during exhibition ensure you book at Intercontinental Shabghai NECC. You will enjoy following with reception that doesnt care about you and your room problems, gives you promises they dobt fulfill, dont send you concierge team, housekeeping, trying to repair or move your room and then will spend time and money calling trip.com, ordering taxi to relocate and find alternative location. As an international business traveller I was hoping to have productive time at the exhibition, got dirty room during Hotelex 2024, dusty, moldy washroom, stains on the carpet, bed linen dated 2016 from the time of hotel opening, all previous guests' hair and stains on matrass protector and mattrass, not cooling ac, dirty shower head, moldy bathroom, splasholds covered with water stains, shabby damaged guest supply box and book, dust on lampshades, thresholds as an astmatic person I was suffocating and having blood pressure raising immediately. 4 hours trying to relocate the room, almost in tears trying to resolve it. The lobby manager had no idea about exhibition timings (surprise to NECC location) and wasn't even interested to find out how to assist. The room WAS A NIGHTMARE, the duty manager and reception didn't bother to relocate on time giving just empty promises of afternoon tea/lunch/never fulfilled. Upgrade room had also issues with mold in the bathroom, torn matrass frame. Cancelled and left after 1 night, cherry on the cake had to push my own luggage out as lobby concierges didn't bother once taxi arrived. Refund wasn't done pro rata claiming first night was more than second night. Far cry from IGH or any hotel International standards, if you call it hygiene. Needless to say, all exhibition visit was ruined. So don't get misguided by the lobby as your great expectations will die right there.

The room is clean, bed is big and very cosy.  Service staffs are friendly.

All of the staff are very friendly and helpful! The location is convenient from Hongqiao Airport and the exhibition centre. In-room dining tastes good too. All in all, it was quite a satisfying experience for my ad hoc short trip to SH.

It s close to expo so it s so good also executive rooms hase breakfast as same floor , coffe and snack and drink bar almost almost all days as free at same room floor so it was good 👍🏻

good hotel if you hav to go to the exhibition. but dinner ooptions in hotel is less. buffet is not in operation.

Excellent hotel,very clean and tidy,lots of variety breakfast,only few step to the exhibition with connecting gate,definitely will be back for next our business trip.

Good facilities, good location, great cost and benefit.

Cozy bed and positive vibe. Easy to have an access into exhibition