Guest User
January 24, 2025
Service: sometimes good, sometimes perfunctory. Service levels are inconsistent. The same thing, but the before and after are handled differently. The description needs to be standardized.
Hygiene: The hygiene in the room is very good, and the cleaning staff are very prompt. The hygiene in public areas needs to be improved (on the night of December 31, I saw moldy food in the public cupboards on 2F. I reported it to the night shift front desk and asked about the cleaning frequency of the refrigerators in the public areas. The front desk said the moldy food would be cleaned immediately, but there was no reply to the public refrigerators. cleaning rules)
Environment: The location is good and close to Xujiahui, which is also the main reason for staying.
Facilities: The furniture is made of old wood, the appliances are relatively new (the washing machine in the room comes with a dryer), the Wi-Fi is unstable and needs to be restarted from time to time. There was a problem with the TV on the day of check-in, and the engineer immediately replaced it.
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