Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)

Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road) Reviews

Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)

No.4888 Shenjiang South Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)
Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road)
Check available rooms for your travel dates
We Price Match
1 night

Orange Hotel (Shanghai International Tourist Resort Shengjiang South Road) Guest Reviews

4.7/5
Outstanding
1917 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1917)
Positive reviews(1892)
Reviews with photos/video(361)
Friendly front desk staff(592)
Offers pick-up/drop-offs(522)
Delicious breakfast(210)
Large rooms(94)
Close to amusement park(59)
Excellent room layout(20)
Nice bathtub(14)
Delicious buffet(14)
Negative reviews(25)
Guest User
Deluxe Family Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Aug 2, 2024
Price is reasonable but it’s a bit old and not well maintained Staffs are friendly ,many restaurants near by
Response from Property: Dear guest, we apologize for the bad stay experience. During your stay in the hotel, you can call the staff at any time if there is any problem with the facilities and equipment in the room, we are on standby 24 hours to solve the problem for you. As for the old room, the hotel engineering department has strengthened the repair to ensure that such problems will not occur again in your next stay. We are sorry for the inconvenience caused to you
shuqi_loo
Deluxe Family Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 7, 2024
Travel with family. Staying here because it is near to Disneyland. They provide free service of sending us to Disneyland and sending us back from Disneyland as well. Free orang every day. They have few Washing machine that we can wash our clothes every day. 烧烤 nearby the hotel is a must try food there. Walking distance 3 min. The first day we were actually disappointed with the room temperature as we don’t have the right to control the temperature, they have accidentally change to centralise mode, it was too hot, but they had settled this the next day. Then everything is good. The first day, their staffs in duty don’t have enough experience to handle the issue.
Response from Property: Dear guest, hello! I am very sorry that the air conditioning problem made you feel uncomfortable on the first night of your stay in the hotel. The staff on duty of the hotel failed to deal with this problem in time, which is our failure and we will correct it. At the same time, Orange Hotel sincerely wishes you a happy mood every day, I wish you a smooth journey and enjoy the elegance.
Ciatopo
Family-friendly Family Room
Stayed in Jul 2023
Family
4 review
4.7/5
Amazing
Posted on Aug 5, 2023
This hotel is really good. Tho it is located far from downtown, but its just 10-15 minutes away from the nearest metro station which cost only 20RMB using tax.i
Response from Property: Dear host, thank you very much for choosing Orange Hotel Shenjiang South Road Branch. Thank you for choosing to stay and recognizing us. Your praise is the greatest recognition of our service. Breakfast is divided into separate dishes and disposable tableware is used. It is safe and hygienic. The dishes are It is also scientifically formulated, rich and nutritious. The hotel has hard-working and cute robots ready to serve you at any time. The shopkeeper Hua at the front desk can handle self-service check-in, extension and check-out procedures. It is simple and safe, allowing you and your family to stay at ease! Welcome you and your friends to visit again and wish you a happy life! Dear Lord, thank you very much for your praise despite your busy schedule. It is our honor to provide you with warm, considerate and high-quality services. To be recognized by you, our heart feels sweeter than tasting honey! Every requirement of our guests is what we sincerely strive for, and we will definitely work harder! As a mid-range brand under Huazhu Club, Orange has always adhered to the business philosophy of "the products and services we deliver are of reliable quality, and cleanliness and safety come first", striving to provide guests with a perfect stay experience!
Abdullah Al-bueeshi
Deluxe Queen Room
Stayed in Sep 2024
Couples
19 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Nice and comfortable
Response from Property: Thank you for leaving a positive review of our hotel. We are delighted to provide you with a comfortable accommodation experience.
DeHui Deng
Family-friendly Family Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 23, 2024
Very good and clean
Response from Property: Dear guest, thank you very much for your recognition. We will continue to give back to our guests with a warm and comfortable living environment and warm and thoughtful service. Welcome to come again next time!
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Sep 13, 2024
Disney shuttle bus: Very good, the shuttle is on time, fast and convenient. Service: The service attitude of the lady at the front desk is very good, timely, and friendly, super praise Environment: The surrounding area is a bit remote, but it only takes about 20 minutes to get to Disney with the shuttle bus, and there is a bus stop at the door, which is very convenient.
Original TextTranslated by Google
Guest User
Deluxe Room (2 beds)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room is very spacious and the air conditioning is very good. There is a shuttle service to Disneyland. The Orange Hotel really has oranges to eat, as well as orange-flavored cookies and candies. Very good, I will recommend it to my friends and family.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of us. Thank you for your recognition of the special services of Orange Hotel, such as orange candy, orange biscuits and fruit tea, which are carefully prepared for guests. I hope that staying again will bring you different surprises and touches.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
A highly recommended hotel, the room is clean and tidy, Disney shuttle service is provided, the transportation is very convenient, and the service of Xiaoli at the front desk is also very considerate. I really recommend choosing this hotel
Original TextTranslated by Google
Guest User
Selected Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Hygiene: A great hotel!!! The hotel room is very warm and will not make people feel dazzling or stressed. Facilities: The bedding is super comfortable. It is very comfortable to lie on the bed after running all day. Recommended, great! Service: I especially praise the front desk Xiaoli for her excellent service and super patience. Good reviews!!! The stay experience is good.
Original TextTranslated by Google
Guest User
Selected Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The front desk staff is very friendly and helpful. They can help you solve problems and delay the refund for free. It's very good. I recommend staying here. The hotel also provides free oranges and soft candies.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love and recognition of Orange Shanghai International Tourism Resort Shenjiang South Road. There is a bus stop outside our hotel. The nearest subway station is Xinchang Subway Station on Line 16. There are restaurants, snacks, cooking and supermarkets around the hotel. Of course, if you are tired after a day of playing and don’t want to go out, you can order takeout. Our hotel has a robot. You can note the room number and it will be delivered to your room. Looking forward to your stay again and wish you a happy life.
Xiaochener98
Selected Queen Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very satisfied Service: Due to my own negligence, I lost my personal belongings. I contacted the hotel front desk and a person named Dandan answered the phone. She helped me find my belongings because they were small and not lost in the hotel room! She is really responsible! Thank her very much!
Original TextTranslated by Google
Guest User
Selected Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good reviews. I am very satisfied with this stay. The overall stay is very good. The room is also very large, clean, spacious and comfortable. The location is good with parking spaces. The facilities are good. The bed is comfortable. Xiaoli at the front desk provided excellent service. She also gave a small gift when checking out. I highly recommend it.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to Orange Shanghai International Tourism and Resorts Shenjiang South Road Hotel. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and sincerely serve our guests. , my friends use love, care, and sincerity to bring you comfort and peace of mind. Looking forward to your visit again.
Guest User
Selected Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The shuttle bus is very convenient, and the appointment arrangement is very convenient. Having a shuttle bus really saves a lot of effort. I was satisfied with my stay in the room. The bed is a bit firm, but very comfortable to sleep on. It can be said to be the best bed I have ever slept in in a hotel. The pillows come with two, one latex and one down, so you can choose according to your own habits. The transportation is convenient. There is a bus stop right outside. You can take the bus to the subway. There are also small business districts and small supermarkets nearby where you can buy things. Xiao Lu at the front desk was very enthusiastic and his response was a bit slow. He immediately followed us up to check it out. The service was excellent.
Original TextTranslated by Google
Anonymous User
Selected Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
It was a pleasant stay at the hotel. Xiaoli at the front desk was very enthusiastic and helped to solve any problems in a timely manner. The breakfast was also delicious. The staff in the store greeted us warmly and politely. Check-out was also fast. It is worth recommending!
Original TextTranslated by Google
Guest User
Selected 2-bed Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The room is very spacious, fully automated, with robot delivery, a playground for children, shampoo and shower gel all in orange flavor, and a grand lobby. It's a little far from Disney, but the shuttle bus is very convenient, especially the driver is fat and very easy to talk to. Five-star praise.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your support and trust in Orange Shanghai International Tourism Resort Shenjiang South Road Hotel. The hotel currently has three free shuttle bus times for Disney in the morning and evening. The morning departure is 6:30, 7:30, and 8:30. The evening return is 22:00 and 22:50. You can make an appointment at the front desk when you check in, plus the hotel's shuttle bus group, and choose the time to take according to your travel time. I look forward to your stay again and wish you a happy life.