Holiday Inn Express Shanghai Pujiang Guest Reviews
4.7/5
Outstanding
999 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(999)
Positive reviews(985)
Reviews with photos/video(327)
Classy environment(160)
Delicious breakfast(149)
Friendly front desk staff(141)
Quiet & comfortable(115)
Convenient parking(60)
Close to metro(24)
Tasty coffee(10)
Awesome gym(5)
Negative reviews(14)
Anonymous User
Standard Room
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Joy,You really created a perfect stay experience for me. It's nice to have such staff in your hotel. Thank you!
Response from Property: Dear Guest, We are delighted to learn that you had a perfect stay with Joy. We are always committed to providing our guests with service that exceeds expectations and Joy's outstanding performance is a reflection of this commitment. We look forward to your next visit!Best regards, IHG Social Listening Team
张杨雨鑫
2 Twin Beds Standard
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 19, 2024
A VERY HOT HOTEL WITH GOOD SERVICE BUT VERY CROWDED AND FAR FROM THE METRO STATION
Response from Property: Dear guest, We are happy that our warm and professional service has added comfort to your stay. We apologize for the inconvenience caused by our hotel's distance of 1.58km from the Pujang Town subway station. However, there are Quanzhou City Commercial Center and Xintian 360 Shopping Mall around us, providing complete living facilities to meet daily consumer needs. We sincerely invite you to choose our hotel again.Sincerely, IHG Social Listening Team
harry huang
2 Twin Beds Standard
Stayed in May 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jul 6, 2024
peaceful location, clean room and good cafe in the lobby
Response from Property: Dear guest, Welcome to our hotel and thank you for sharing your stay experience. The hotel is located at Building A, No.800 Puxing Road in the center of Minhang District's Pujiang Town. It is adjacent to the north-south elevated highway (Jianghua Road exit), and the nearby Line 8 Pujiang Town Station provides direct access to Shanghai's central area - People's Square, providing guests with a convenient location to explore Shanghai's famous attractions and business districts. We take every cleaning task seriously, providing clean and refreshing living spaces from the hotel lobby to each bed sheet in the guest rooms. We look forward to your frequent visits.Best regards, IHG Social Listening Team
Hakim
1 Queen Bed Standard
Stayed in Dec 2023
Solo travelers
17 review
4.5/5
Great
Posted on Dec 13, 2023
Nice hotel. Friendly staff. Clean room. Nice bed and pillows. Great buffet breakfast. A little pricey vs the usual cost of my hotels but it was close to where I needed to be the next day.
Response from Property: Dear guest, Thank you very much for staying with us and giving us a good rating in terms of service, hygiene, and breakfast. Our prices are consistent with other hotels of the same type in the area, and considering our Smart Choice features and additional facilities provided, we believe that we offer value for money. We suggest that you book in advance after deciding on your itinerary to enjoy discounted prices. We look forward to your next visit soon. Have a happy life!Sincerely,IHG Social Listening Team
Jagaas
2 Twin Beds Standard
Stayed in Nov 2023
Business travelers
41 review
4.2/5
Very Good
Posted on Nov 30, 2023
Was far from expo of Shanghai, they don’t have a shuttle bus so was very hard to get there. A little disappointed
Response from Property: Dear guest, Thank you for choosing to stay at our hotel. We are located 1.5 kilometers away from the direct line of Metro Line 8, which can take you directly to the heart of Shanghai - People's Square. If you need to travel, you can choose Metro Line 8, which is well-connected and avoids the traffic congestion during peak hours. We believe it is a good option. We have carefully recorded your feedback and will use it as a reference for future improvements. We sincerely look forward to your next visit.Sincerely, IHG Social Listening Team
Hi123456
1 Queen Bed Standard
Stayed in May 2023
Travel with friends
27 review
3.5/5
Posted on May 7, 2023
Not the worst. Best price for what it is, clean. Free breakfast
Response from Property: Dear Guest, Thank you for your review, we appreciate your comments and will share them with our team so that we can continue to improve our services. Our hotel is located in the centre of Pujiang Town, Minhang District - Building A, No.800, Puxing Road, Pujiang Town Station on Line 8 near the hotel can go directly to People's Square, the central area of Shanghai. The hotel is surrounded by OCT Commercial Centre, Xintian 360 Shopping Mall and Shanghai Pujiang Country Park. It is a good place to relax and enjoy special delicacies during your stay.We look forward to seeing you again, have a nice day! IHG Social Listening Team
JY0505
1 Queen Bed Standard
Stayed in Jul 2023
Business travelers
1 review
3.0/5
Posted on Jul 16, 2023
Quite remote from city central. Around 1.5km away from nearest Metro Station. Is not friendly for foreigner if you don’t have private transport.
Gym room located at very odd location (Next to the doorway between lobby and lift to room, imagine guests on their way walking to their room, and you are in the midst of workout ). Very basic equipment. I mean only one treadmill and elliptical machine l. And two mats and tv for you to follow the workout session.
No iron in the room , located in the cashing room next to lobby. Plus point : free washer and dryer for your laundry.
Room is clean and comfy.
Response from Property: Dear Guest,Thank you for your review of our hotel.We apologise that your recent stay did not meet your expectations.We appreciate your comments and will share them with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future so that we can provide you with an even better experience.We value your comments and welcome the opportunity to serve you again.Have a nice day! IHG Social Listening Team
taosiu
1 Queen Bed Standard
Stayed in May 2023
Solo travelers
1 review
3.7/5
Posted on May 31, 2023
Reception is very weak, not even able to retrieve my booking, looks like a trainee or a new staff.
Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. . We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,IHG Social Listening Team
Guest User
Standard Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Facilities: Very complete
Hygiene: Clean
Environment: Quiet and tidy
Service: Very good, Xiao Gu's service is very good
The hotel has complete facilities, everything you need, the breakfast is rich and delicious, the reception is very warm and thoughtful, the hotel is very quiet and clean, there is free Tremella soup, and toiletries are also given, the room is very comfortable and clean, there are shopping malls and subways around, the facilities are complete and everything is satisfactory
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Response from Property: Dear guests, thank you for staying in our hotel. As a mid-range select service hotel, our Holiday Inn Express has a good reputation. Whether it is from the superior location or the warm guest rooms. From comfortable beds to the quality and richness of breakfast, from warm greetings to heartwarming care, we are working hard to achieve perfection in every detail, so as to achieve simple, wise and wonderful travel for business and leisure travelers! In addition, the hotel is located in Building A, No. 800, Puxing Road, Pujiang Town Center, Minhang District, adjacent to the North-South Elevated Road (Jianghua Road Exit). The quiet atmosphere and shopping malls within walking distance will undoubtedly add a bit of convenience and comfort to your stay. Being adjacent to Line 8 subway station makes your travel extremely convenient. Whether you are going to business locations or visiting city attractions, you can easily get there. Looking forward to seeing you again. I wish you a happy family! Holiday Inn Express Guest Care Team
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
This hotel is very upscale and must be praised. The location is also good. It is a must for business travel. Amy's service is considerate and caring. She is responsive to every request. The room is clean and tidy, the facilities are complete, and the smart feeling is full. The food is also rich and delicious. The breakfast is super delicious. The stay is extremely comfortable and cozy. High cost performance.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Shanghai Pujiang. The hotel's excellent service team has created a pleasant journey for guests with their professional skills and attentive attitude. The warm and thoughtful service staff have always been the staff that the hotel is proud of. Their meticulous observation, timely service and the concept of putting themselves in the shoes of guests have been highly praised and sincerely recognized by guests. The rich breakfast and convenient location are also part of the guest experience that we value. I am glad to hear that these aspects have also met your expectations. We will continue to work hard to make every stay of yours a pleasant experience. Looking forward to your next visit. Holiday Inn Express Guest Care Team
Jiumi1.0
1 Queen Bed Standard
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 28, 2024
This stay was great. The hotel is in a great location with convenient transportation. The lobby is decorated in a grand style, the room is clean and warm, and the bedding is soft and comfortable. Zora is enthusiastic and proactive, and the service from check-in to check-out is impeccable. There are many types of food and the taste is great. The supporting facilities are complete, which is very suitable for both leisure and business travel.
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Response from Property: 尊敬的客人,感謝您入住上海浦江智選假日酒店,並對我們位置、衞生、設施與服務上的認可。我們一直致力於為賓客營造一個既現代又温馨的休憩空間,您的滿意正是對我們這一理念的最好回饋。此外,酒店坐落於閔行區浦江鎮中心-浦星公路800號A棟,毗鄰南北高架(江樺路出口),距離上海虹橋國際機場約車程約35分鐘,距離上海浦東國際機場車程約45分鐘;距離上海迪士尼度假區車程約30分鐘。附近8號線浦江鎮站可以直達上海的中心區域-人民廣場。期待不久的將來再次為您服務,祝您一切順利!智選假日賓客關懷團隊
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
This trip to Shanghai left me with a very good impression, and I also experienced high-quality services, especially Amy at the front desk, who took the initiative to consult about the check-in experience and replenished consumable items in a timely manner. The room was also very spacious. On the way back to the room, the aunt at the housekeeping office also greeted me warmly. The breakfast was also very good. It is also very close to the subway station, and there are vending machines. The gym is open 24 hours a day, which is really good. I really recommend it with 5 stars.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Shanghai Pujiang and for praising our colleagues for their service. From the moment you stepped into the lobby, we always pay attention to your needs. We hope to take care of you like family with our care. We carefully designed and reasonably laid out the guest rooms, equipped with clean and warm bedding and high-quality bedding, a full set of brand bathrooms with high water pressure and constant temperature water, ergonomic tables and chairs, and exquisite furniture, just what you need for your journey. In addition, the hotel is located in Building A, No. 800 Puxing Road, Pujiang Town Center, Minhang District, adjacent to the North-South Elevated Road (Jianghua Road Exit). The quiet atmosphere around it and the shopping malls within walking distance undoubtedly add a bit of convenience and comfort to your stay. Adjacent to Line 8 subway station makes your travel extremely convenient, whether you are going to business locations or visiting city attractions, you can easily reach it. Looking forward to seeing you again. I wish you a happy family! Holiday Inn Express Guest Care Team
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
It is very convenient to take a taxi, the proactive service is excellent, the price-performance ratio is completely ok, the price is 300-400, the service level of Intercontinental, clean, hygienic and quiet, the front desk Ella is very friendly, seeing that I brought a lot of luggage, she took the initiative to help me send it to the room, the check-in was also very fast, the bed was comfortable, especially suitable for business trips
Facilities: all quite new
Sanitation: very quiet
Environment: good
Service: impeccable
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and sharing your beautiful pictures. Your satisfaction is our greatest motivation. The hotel is well designed and reasonably laid out. The guest rooms are equipped with clean and warm bedding and high-quality bedding, a full set of brand bathrooms with high water pressure and constant temperature water, ergonomic tables and chairs, and exquisite furniture, just what you need for your journey. The hospitable people of Shanghai can always bring you that little bit of meticulousness. We are very honored that you can relax and enjoy the convenience of such a quiet environment with impeccable service during your business trip. We look forward to your next visit and wish you a pleasant journey. Holiday Inn Express Guest Care Team
Anonymous User
1 Queen Bed Standard
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
This is not the first time I've been here. The hotel is really good. Madsion always asks about my preferences in advance. The hotel is in a great location and the transportation is convenient, so I can travel without any worries. The facilities are complete and can meet all kinds of needs during my stay. The food and beverages are delicious and varied. It's a taste bud enjoyment. The room is spacious, bright and comfortable, the sleep is excellent, and the price-performance ratio is super high. I highly recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying in our hotel again. The convenience of the hotel's location and the richness and variety of breakfast are the aspects we have always focused on. Your satisfaction once again verifies that our efforts and investment in these aspects are correct. We attach great importance to the sleep quality of our guests. The guest rooms use hollow double-layer soundproof glass, specially made thickened solid wooden doors and other measures to isolate noise and create a quiet and independent private space. At the same time, our bedding is also excellent, equipped with international quality spinal protection mattresses, soft and hard double pillows, fluffy and skin-friendly duvets, white and refreshing sheets, and carefully protect your sleep. Adequate rest will make your journey more joyful~ Sincerely invite you to stay again, and wish you a pleasant journey! Holiday Inn Express Guest Care Team
Guest User
1 Queen Bed Standard
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
I booked a standard king-size bed, and the front desk guy Jack helped me upgrade it to a Holiday Inn Express 3.0 room. It was indeed much newer than the Holiday Inn Express room I stayed in before. I didn't know until I entered the hotel that Xu Xin, a well-rounded expert, was the new spokesperson for Holiday Inn Express. Holiday Inn Express, as a hotel under InterContinental, has developed rapidly in recent years and is distributed in various places for people like us who often travel on business. It's good, and you can accumulate room nights and points. The room is very large, and the bed is still American King Koil. Hygiene: clean and tidy, worthy of being an international serial hotel. Facilities: There are gyms and laundry rooms, and the facilities are relatively complete. Service: From check-in to check-out, the front desk showed professionalism and enthusiasm
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your visit. As a newly upgraded Holiday Inn Express, the hotel brings you a new experience of high appearance and high skills, bringing you more comfort and convenience. We attach importance to sleep quality, select all imported comfortable beds, carefully care for quality sleep, and highlight the quality of sleep. Free high-speed network is fully covered, nutritious breakfast is served every day, and there are also fitness rooms, laundry rooms, etc. These high-quality facilities and services are the embodiment of the value of our hotel. The newly added magic mirror in the fitness room is very popular among fitness experts. It applies a variety of technologies to traditional fitness exercises, making the gym smarter and more convenient, allowing you to enjoy the fun of exercise in your spare time. We sincerely invite you to visit again and wish you a pleasant journey! Holiday Inn Express Guest Care Team