NO.458 Urumqi North Road, Jing'an District, Shanghai, ChinaView Hotel Details
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Atour X Hotel (Shanghai Jing'an Temple) Guest Reviews
4.8/5
Excellent
2617 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2617)
Positive reviews(2543)
Reviews with photos/video(664)
Friendly front desk staff(361)
Easy to get around(333)
Delicious breakfast(242)
Classy environment(215)
Many amenities(190)
Nice toiletries(66)
Small room size(65)
Close to metro(53)
Negative reviews(74)
Kelv007
Executive Double Room
Stayed in Nov 2024
Business travelers
39 review
3.7/5
Posted on Dec 13, 2024
1. The shower room door once open there is no way for an adult to walk in easily and close the door when shower … totally lousy design… refer to my photo 5. U can see the shower head is probably about 10cm away from the edge of the door .. so I really wonder how to go in and close the door while taking shower … I stated 5 days and I didn’t close the door as I couldn’t squeeze in … then you will make the toilet floor wet as they do not have any drainage for the toilet
2. Since is winter, once u open the window to ventilate the room, then you will get all the traffic noises …
Response from Property: Hello dear Duoyou, thank you for your review. We are very sorry that the noise has had a negative impact on your rest. We will take immediate measures to ensure that your next stay will be quieter and more comfortable. The hotel switchboard is on duty 24 hours a day, and we will try our best to help you solve any problems as soon as possible. We will constantly strive to improve every detail and hope that our service can make up for this deficiency. Although the space of Duo Er's house is small, it is "fully equipped with all five organs"~~We have everything you need~~During your stay, was the hotel service very thoughtful? The buffet breakfast was warm and cozy, and the friendly smile was very comfortable~~Welcome back to experience it again, I wish you a happy life!
Lixiaochuan PERAxiangbao
Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
very good
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Shengyuan
Executive Double Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Extremely friendly stuff and excellent service. Highly recommend.
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travelers
29 review
4.0/5
Very Good
Posted on Mar 26, 2024
When i arrived the power was out, it lasted for several hours. The staff were doing their best though. The room was fine and decent. Location was central although right next to a big hospital so there were a lot of ambulances and noisy people around the area.
Response from Property: Dear guests: Hello! Thank you very much for staying in our hotel and giving us your valuable opinions. We will definitely study hard and improve. I wish you a happy life and smooth work.
Anonymous User
Superior Double Room
Stayed in Dec 2023
Travel with friends
9 review
3.0/5
Posted on Feb 25, 2024
Very small room, location is good, lots restaurants and shopping malls around
Response from Property: Dear guest: Hello! Thank you very much for staying in our hotel, and I'm sorry that I didn't give you a good experience. Our store is located in the central area of Jing 'an Temple, close to Huashan Hospital, and some room types are not very big compared with the outer area. Our store also has slightly larger room types, welcome to stay and experience
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
We had a great experience ☺️
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Guest User
Superior Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Great location. Good service
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Hermione889977
Executive Double Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Room is neat and staff r friendly
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
life is a tour
Response from Property: 感謝客官的五分好評!看到您的點評朵兒開心極了,您的鼓勵是朵兒最大的動力,朵兒一定會繼續努力做到更好,期待您的下次光臨!
Guest User
Guestroom (2 beds)
Stayed in Jan 2023
Business travelers
34 review
5.0/5
Outstanding
Posted on Mar 30, 2023
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Response from Property: The hotel's reply: Dear Duoer, Duoer is very happy after seeing your evaluation of Duoer. Being able to provide you with a satisfactory stay experience has always been what Duoer pursues. Duoer Family Located on Urumqi North Road, Jing'an District, Shanghai, it is only about 300 meters away from Huashan Hospital and East China Hospital. The hotel is about 500 meters away from Jing'an Temple Subway Station, and you can transfer to Line 2.7.14. There are various local snacks around the hotel. Fully meet your dietary needs, the hotel is only 700 meters away from the famous scenic spot Jing'an Temple. The surrounding large shopping malls include Jiuguang Department Store and Rio International, which can easily meet your shopping needs. More importantly, Duo'er's bed The mattress uses Plant's mattress, which has both soft and hard sides. For guests with different needs, the hotel's peace of mind project is also to give you a more secure and safe stay environment. Duo'er will continue to work hard to provide you with Go for a better stay experience, Atour, there is always unexpected warmth!
Guest User
Executive Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The environment is very good, the room is clean, the service is good, the facilities are complete, there is a laundry room and a gym, and the surrounding transportation is very convenient
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise! Duoer is very happy to see your comments. Your encouragement is Duoer's greatest motivation. Duoer will continue to work hard to do better and look forward to your next visit!
Guest User
Executive Double Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The front desk is friendly, the room is well soundproofed, the environment is good, there are many trees around, it is also very close to Jing'an Temple, just a few hundred meters away on foot, and the facilities are complete
Original TextTranslated by Google
Response from Property: Hello, dear Duoer. Duoer is very happy to see your evaluation of Duoer. Being able to provide you with a satisfactory stay experience has always been Duoer's pursuit. Duoer's home is located on North Urumqi Road, Jing'an District, Shanghai. It is only about 300 meters away from Huashan Hospital and East China Hospital. The hotel is about 500 meters away from Jing'an Temple Metro Station, where you can transfer to Line 2, 7, and 14. There are various local snacks around the hotel to fully meet your dietary needs. The hotel is only 700 meters away from the famous Jing'an Temple on foot. The surrounding large shopping malls include Jiuguang Department Store and Reo International, which can easily meet your shopping needs. More importantly, Duoer's mattress uses Plante's mattress, which has both soft and hard sides. For guests with different needs, the hotel's peace of mind project is also to provide you with a more reassuring and safe stay environment. Duoer will continue to work hard to provide you with a better stay experience. Atour, there is always unexpected warmth!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is clean and hygienic, with complete facilities and a good environment. The laundry room has a washing machine and dryer. The air conditioner heats up quickly. It is very convenient to have a robot deliver the takeaway. The service is also very enthusiastic. You can contact the front desk at any time if you have any questions.
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise! Duoer is very happy to see your comments. Your encouragement is Duoer's greatest motivation. Duoer will continue to work hard to do better and look forward to your next visit!
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The service provided by the guys at the front desk was very enthusiastic. The check-in and extension procedures were very fast. There was also hot tea in winter. If you extend your stay, the front desk staff will also introduce discounts. The air conditioning in the room was very warm, the bedding was comfortable, and it was clean and hygienic. There was also a laundry room and a gym on the 3rd floor. It was very good to stay there for a few days. The breakfast was also very delicious. The environment was warm and everyone would say hello when passing by the front desk. Jing'an Temple is nearby.
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise! Duoer is very happy to see your comments. Your encouragement is Duoer's greatest motivation. Duoer will continue to work hard to do better and look forward to your next visit!
Guest User
Executive Room (2 beds)
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel in the city center is conveniently located. It is close to the Oriental Pearl Tower. The room is air-conditioned and warm. The lobby is elegant. The room is clean and hygienic. The front desk staff is very considerate. The hotel's breakfast combines Chinese and Western flavors and has many choices. If you don't understand something during your stay, you can ask the staff for help. I chose to extend my stay. It was a very good experience.
Original TextTranslated by Google
Response from Property: Hello, dear Duoer. Duoer is very happy to see your evaluation of Duoer. It has always been Duoer's pursuit to provide you with a satisfactory stay experience. Duoer's home is located on North Urumqi Road, Jing'an District, Shanghai. It is only about 300 meters away from Huashan Hospital and East China Hospital. The hotel is about 500 meters away from Jing'an Temple Metro Station, where you can transfer to Line 2, 7, and 14. There are various local snacks around the hotel to fully meet your dietary needs. The hotel is only 700 meters away from the famous Jing'an Temple on foot. The surrounding large shopping malls include Jiuguang Department Store and Reo International, which can easily meet your shopping needs. More importantly, Duoer's mattress uses Plante's mattress, which has both soft and hard sides. For guests with different needs, the hotel's peace of mind project is also to provide you with a more reassuring and safe stay environment. Duoer will continue to work hard to provide you with a better stay experience. Atour, there is always unexpected warmth!