Atour Hotel, North Hi-Tech Park, Daning, Shanghai Reviews
Atour Hotel, North Hi-Tech Park, Daning, Shanghai
No.1286 Guangyan Road, Shanghai, ChinaView Hotel Details
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Atour Hotel, North Hi-Tech Park, Daning, Shanghai Guest Reviews
4.7/5
Amazing
1579 Reviews
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1579)
Positive reviews(1537)
Reviews with photos/video(213)
Friendly front desk staff(125)
Delicious breakfast(123)
Quiet & comfortable(102)
Convenient parking(68)
Perfect for business trips(43)
Well designed(23)
Close to metro(18)
Negative reviews(42)
John Saragih
Superior Queen Room
Stayed in Apr 2023
Business travelers
2 Reviews
Outstanding
Posted on May 24, 2023
Everything good, food also good. Location also good and cozy
Response from Property: Thank you so much.
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
25 Reviews
Outstanding
Posted on May 2, 2024
Facilities: Everything you need, including a small refrigerator with snacks in it.
Hygiene: Very clean, almost no dust.
Environment: Not far from Wenshui Road on Line 1, just a short walk from the subway, a quiet place in a busy city.
Service: The young man and the young lady at the front desk are very good, very attentive, and responsive, and the cleaning lady is also very nice.
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Guest User
Executive Queen Room
Stayed in Apr 2024
Business travelers
11 Reviews
Outstanding
Posted on Apr 22, 2024
Because the hotel is new, I stayed here for two consecutive weeks. The two room types I chose were very good. The tonality of the room was as comfortable as always. The front desk service was also very good and responsive. The breakfast was rich and comfortable to eat. The hygiene was very clean and the hardware was also good. I will choose it next time.
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Response from Property: Thank you very much for your full five-point praise. Your praise is the greatest affirmation and understanding of our service. We are a humanistic hotel. I believe you must have felt the cultural and artistic atmosphere different from other hotels. I don’t know when I can meet you again. Xiaoduo will definitely show you our best side. Shanghai Daning North High-tech Park Atour Hotel looks forward to your next visit~
Mikayla_xiaoyu
Executive Queen Room
Stayed in Apr 2024
Business travelers
33 Reviews
Posted on Apr 21, 2024
This is the first time I have come across such poor hardware facilities in Atour Hotel. The signboard light is not even on. The air conditioner is said to be central air conditioner, but it only blows air for cooling and heating. The more it blows, the hotter it gets. In late April, the temperature outside was 23 degrees and the indoor temperature was 27.5 degrees. I was speechless. I went to the front desk and they told me to ask the property management to open the window... I was also speechless.
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Guest User
Courtyard double bed room
Stayed in Apr 2024
Couples
1 Reviews
Posted on Apr 16, 2024
There is no air conditioning. The air conditioning in the room is central air conditioning. The temperature cannot be adjusted. The air outlet blows on the face all the time. The direction cannot be adjusted. It is too uncomfortable. I couldn't sleep well after watching the concert. Except that it is close to the venue, the air conditioning is really average.
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Response from Property: Dear friends of Atour Hotel, thank you very much for choosing Atour Hotel. I am sorry that I could not bring you a good stay experience. I feel guilty! The hotel attaches great importance to the stay experience of every guest. The hotel also attaches great importance to the questions you raised. We will actively rectify the shortcomings and provide better services and better rooms for every guest. Finally, thank you for choosing Atour Hotel. From the moment you walked into the lobby, a smile, a cup of hot tea, and a greeting all expressed our enthusiasm and caring. We hope that every stay can bring you a more satisfactory stay experience, because your satisfaction is the ultimate goal of Atour Hotel. We will definitely work hard to improve and try our best to create a perfect stay environment for you.
Yueguangaiguoke
Family Room
Stayed in Apr 2024
Family
3 Reviews
Outstanding
Posted on Apr 16, 2024
The hotel environment is quiet and comfortable, the service is also very good, the buffet breakfast is clean and hygienic, the accommodation experience is great, must give a thumbs up 👍
Original TextTranslated by Google
Response from Property: Thank you very much for your full five-point praise. Your praise is the greatest affirmation and understanding of our service. We are a humanistic hotel. I believe you must have felt the cultural and artistic atmosphere different from other hotels. I don’t know when I can meet you again. Xiaoduo will definitely show you our best side. Shanghai Daning North High-tech Park Atour Hotel looks forward to your next visit~
think in
Superior Queen Room
Stayed in Apr 2024
Other
3 Reviews
Posted on Apr 5, 2024
The location is remote. After arrival, the front desk told me that the room upgrade was not available. When I was about to leave, they immediately said that it was available.... In the end, I was given a room next to the elevator. I arrived a little late and was too tired to go through the hassle, so I stayed there. Although the hotel was renovated in 2022, it looks very old. The air conditioner only has ventilation and the mode cannot be changed manually. The bathroom exhaust fan makes strange noises, and the shower head leaks. I woke up at 6 o'clock in the morning and was woken up by strange noises that came from somewhere. It sounded like the sound of a vent machine operating, but I didn't turn on the air conditioner.... This is the first time I give a bad review. The experience is too bad!
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Xiaojiaogeiwoshuo
Superior Queen Room
Stayed in Mar 2024
Business travelers
9 Reviews
Posted on Mar 30, 2024
I like staying at Atour very much, but this Atour is really disappointing.
1. The service is not bad, but it simply cannot meet the 4⭐ standard. Now that Atour has started to take the four-star route, it should not let its guests feel like a fast hotel chain.
2. I don’t even consider the change of seasons. The air conditioning is unified. It’s so hot that I can’t sleep at night, and there are no windows! ! The front desk asked us to turn on the ventilation system, which made us unable to sleep well all night.
3. The water pipe is still broken, but I can’t change rooms because I have water on my body. I hope I can pay attention to it when cleaning in the future.
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Guest User
Big Wooden Bed Room
Stayed in Mar 2024
Business travelers
5 Reviews
Posted on Mar 29, 2024
I never thought I could stay in a hotel like this in Shanghai. The central air conditioner in the room can only heat but not cool. The windows are sealed and cannot be opened. It was so hot that I couldn’t sit still even after entering the room. Even turning off the air conditioner could not solve the problem. It was stuffy, so I informed the front desk, and the hotel offered to adjust the ventilation mode. When I tried to no avail, the engineering department came to debug it, but to no avail. They said the air conditioner was broken and left. I woke up in the middle of the night and called the front desk again, offering to bring a fan or a glass of ice juice. I hung up the phone angrily. I couldn't sleep all night. I had such an unprecedented stay experience. The hardware in the house was old and dirty. The software and hardware services of the Atour brand are at best worthy of the price of a guest house, but not more. The hotel market is in chaos now.
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Lvyoude🐷nvshi
A Few Wooden Twin Rooms
Stayed in Mar 2024
Family
6 Reviews
Very Good
Posted on Mar 17, 2024
Separated from the gymnasium by a wall, there is a small door for entry and exit. When the weather gets a little hot, the room becomes extremely hot and stuffy because there are no windows, and the ventilation is poor. Everything else is fine.
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Guest User
Executive 2-bed Room
Stayed in Mar 2024
Other
12 Reviews
Outstanding
Posted on Mar 9, 2024
The hotel is new and the facilities are very complete. The hotel staff's service is very good and they are responsive to all requests. The room is also very good overall and there are many types of breakfast...so it is a very good experience.
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luyimickey
Executive 2-bed Room
Stayed in Mar 2024
Family
8 Reviews
Outstanding
Posted on Mar 4, 2024
The overall experience is quite good. I can feel Atour's important services and product touch points. The new hotel has no taste, parking is free, and travel is convenient. The view outside the window is the Jing'an Sports Center, which is full of fun and urban atmosphere.
Two small questions:
The B3 parking area is red. It is easy to see the brake lights and corners of the wall when reversing, and it is easy to be bumped.
The fixing of the toilet in the bathroom is a bit loose, and the front desk has been informed that it needs to be tightened.
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6/7
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
1 Reviews
Outstanding
Posted on Feb 26, 2024
The first choice accommodation for attending a concert at Jing'an Sports Center. It is only separated from the sports center by a wall. After the concert, it only takes a few minutes to walk to the hotel. Perfect!
The front desk service is enthusiastic, has a good attitude, and is responsive to all requests!
We upgraded the room to a room with floor-to-ceiling windows. The buffet breakfast time is impressive and suitable for late risers. The dishes are rich in content, especially the aunt who liked the noodle window. She just asked if the poached eggs were good and delivered them to the seat herself after they were ready. Up👍🏻
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6/7
Response from Property: Thank you very much for your five-point praise. Your praise is the greatest affirmation and understanding of our service. Our Atour is a humanistic hotel. I believe you will feel the cultural and artistic atmosphere that is different from other hotels. I don’t know when we will meet you again. Xiaoduo will definitely show you our best side. , Atour Hotel in Daning North High-tech Park, Shanghai looks forward to your next visit~~
Anonymous User
Executive 2-bed Room
Stayed in Feb 2024
Family
2 Reviews
Outstanding
Posted on Feb 25, 2024
The hotel we booked for the concert was in a great location, right next to Jing'an Sports Center. The room is clean and some smart equipment is sufficient. The service was also good, and heated mineral water was provided upon check-out. It’s really heart-warming when it snows. Highly recommended!
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Yubaibaiqianshui
Executive 2-bed Room
Stayed in Jan 2024
Family
26 Reviews
Very Good
Posted on Feb 16, 2024
Because I had to do business in Jing'an District, I chose this Atour Hotel on Ctrip. After coming out of Wenshui Road Station, because the weather was too cold, I shivered, dragged my luggage and followed the navigation, and found the hotel door with some effort. The lobby is very simple. Because the door does not close tightly, the temperature in the lobby is not high. The front desk was very welcoming and they upgraded the room for free.
The room bedding and bathroom supplies are good. It was very peaceful to sleep at night, but the bedding was a little thin and we didn't turn on the central air conditioner. We woke up from the cold in the middle of the night and quickly turned on the air conditioner. Went downstairs for breakfast at seven in the morning. The dining room door was a large sliding partition. When opened, cold air would flow in. Every time a guest comes, a cold breeze comes in. The dining experience was not very good. Hope the hotel will improve in the future.
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Response from Property: Hello, dear friend Duo, it’s a pity that I didn’t receive five points of praise from you. Atour hopes to "make people more warmly connected" and deliver a humanistic, warm and interesting lifestyle to consumers who pursue quality life. If you have any valuable opinions and suggestions, you can give us timely feedback. Duoer will definitely listen with an open mind and hope to make the service better and better.
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