Top rated hotels in Shanghai

The Portman Ritz-Carlton, Shanghai
4.6/52087 Reviews
Jing'an District/West Nanjing Road
I stayed in the Portma Ritz Carlton for 2 nights just after Christmas. The service was excellent, all of the staff went above and beyond to help me. They greeted me by name, remembered my coffee and drink orders and went to great lengths to help me. The staff in the club lounge were amazing, Lisa, Tina, Sunny, Vincent and others. The floor attendant Cici was also so helpful. The location is great, many restaurants around and short walk to The Kerry Center and Jingan temple. definitely recommend!
Shanghai Mingde Hotel
4/51015 Reviews
North Sichuan Road Commercial Area
Very good hotel with access to the excellent gym but terrible breakfast... According to the receptionist ”It's because of the covid situation” - I think it's excuse only. Take a look on the photo what breakfast you can get for 50rmb :/
Hotel Indigo Shanghai Jing'An
4.5/51982 Reviews
Train Station Area
The hotel appears to be relatively new and so everything was pretty nice and clean. Good design. Location is good if you need to be close to train station, otherwise a bit out of the way.
Swissotel Grand Shanghai
4.6/54373 Reviews
Jing'an District/West Nanjing Road
Everything was perfect except, upon arrival to our room there was a notice on the table which said the swimming pool would be under maintenance the following day for one week. If you want a hotel with a swimming pool, always call the hotel first to confirm the pool is open since there will be no notice via the trip app before you book or after you book.
InterContinental Shanghai Jing'an
4.4/54103 Reviews
Train Station Area
We would highly recommend this hotel, the staff were very accommodating and helpful. The hotel is very stylish and the food is always fresh. Not to mention the comfortable beds. The service was amazing especially from Lyren who works at the front desk. He was very professional, easy goingand always shows her smile. We had such awonderful experience staying here.And also will come back next time!
Pullman Shanghai Jing An
4.7/57417 Reviews
Train Station Area
The Best Hotel ,Valued Price, Delicious & Various Breakfast ; Comfortable transport, Taixi &Red Metro 50m. ;Very kind staff support ; Booking Shanghai Museum & VIP Van to Airport; Very Luxury Executive Club Food , Drink & Place , Very Big size Executive Room & convenient. A perfect 5Star Hotel ; 5-10minute to Downtown. Modernize Robot to reception

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.