The location is great, and I enjoyed the access to shopping and food outside the hotel. The lobby area and facilities upon entry are well laid out, so the aesthetic is quite pleasant in this area is quite pleasing. A pleasant and welcoming greeting by the staff at the front desk was a good start. The food was just okay; I ate it because I needed to eat something before travel, but the meal was a bit lacking. The overall presentation, food layout, server actions, and food options all need to be improved. Even the way the table is cleared after someone eats is not at all done well. A bit of training in food presentation and service would make a world of difference. The room I was assigned upon arrival looked clean but had an awfully stale body odor. I noticed that the window was left open, possibly for the same reason, but I requested a different room. This situation was promptly fixed, as I was given a different room, which I felt more comfortable in. I would definitely stay at this hotel again and hope that improvements will be made to make the experience a better one. Hallway carpets are beautiful but in dire need of vacuuming to uplift guest entry to the room. Again, excellent location, and with improvements, it will be an all-around excellent experience.
Excellent
951 Reviews