Platinum Crystal Hotel

Platinum Crystal Hotel Reviews

Platinum Crystal Hotel

No. 90 Huanghe Road, Longhu District, Shantou, Guangdong, 515000, ChinaView Hotel Details
Platinum Crystal Hotel
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Platinum Crystal Hotel Guest Reviews

4.5/5
Good
686 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(686)
Positive reviews(651)
Reviews with photos/video(115)
Friendly front desk staff(58)
Convenient parking(36)
Large rooms(34)
Average sound insulation(14)
Close to train station(14)
Stayed multiple times(8)
Tasty dinner(8)
Has rooms for families(6)
Negative reviews(35)
Anonymous User
Superior Queen Room
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 8, 2023
卫生:10 服务:10 环境:10
Songbaitandang
Standard Queen Room
Stayed in Sep 2024
Business travelers
15 review
2.5/5
Posted on Sep 12, 2024
I rarely comment on the hotels I live in, but this hotel is very strange, and it tells everyone the reality of the physical examination. For friends who have the need to stay and read reviews, you can refer to it. On the positive side, this hotel has a basement parking lot, which is free, the lobby is relatively large, there is a simple breakfast and a simple Chinese dinner for one person, three elevators are relatively fast, the room mattress is OK, the bathroom water is relatively large, and the hotel is relatively large and magnificent. On the disadvantage side, this hotel is rated four stars on Ctrip, but it is actually less than three stars. The quality of the service staff is relatively poor. The whole hotel has no service, just open a room and check in, and the rest is not convenient for you. The hotel faces the Huanghe Road viaduct to the north, which is relatively noisy. There is also an airplane landing route to the north, and Chencuohe Village to the south, which is messy and prosperous. The hotel is very poor in hygiene. There are flies flying around when checking in at the front desk, and there are flies flying around on the fried rice during breakfast. There is no waiter to manage it. The bedding is relatively poor, and the bath towels are even worse. It is best to bring your own toiletries. The desks and chairs in the room are all black when wiped with a towel. The hotel does not allow you to borrow fruit knives or ask for more bottled water. There is an older woman at the front desk who may be divorced. She refuses any requests from guests. There are many elderly tour groups and it is a bit messy.
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Guest User
Standard Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel is good, good value for money, I give a thumbs up to my colleague with employee number 028, it is worth staying, the service is thoughtful, the room is spacious and bright, the humanized service, and the location is good
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Guest User
Standard 2-bed Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Aug 20, 2024
Environment: The room is OK, but the hygiene details need to be improved. There is dust in some corners of the room. Service: The service is average... There is a bonus for lunch, but breakfast can add some local specialties
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Moxiangwan890WV
Superior 2-bed Room
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Aug 19, 2024
Lovers Road Sea View Room, super nice, very convenient nearby, great view, very pleasant and pleasant hotel experience, overall feeling very comfortable and pleasant, will come again next time, will recommend to friends! Suggestion: The hotel lobby and elevator can be upgraded to give customers a better experience.
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Guest User
Standard 2-bed Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room is quiet, clean, spacious and bright. The lunch and dinner taste good. The service is good, patient and can solve problems in time. The corridor is quite spacious and does not feel oppressive. The only drawback is that a man opened the door to smoke, and then the corridor was full of smoke. 🚬
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Response from Property: Dear guests, please accept our sincere greetings and thank you for your five-star review! We are committed to providing guests with perfect personalized services and facilities, so that guests can enjoy a warm, comfortable and beautiful environment. We will be very honored to continue to create more unforgettable memories and experiences for you. We look forward to seeing you again!
LISACHANLISA
Superior Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Facilities: OK, you can charge at the back Hygiene: Very clean Environment: The bed is very comfortable! Service: The staff at 028 is very dedicated There is breakfast every day, hahahahahahahahaha, the taste is also OK
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Xiaoxueer0629
Standard Queen Room
Stayed in Aug 2024
Other
14 review
4.2/5
Very Good
Posted on Aug 13, 2024
For the city of Shantou, the hotel is not bad. I chose a cost-effective hotel for the midnight flight. It is convenient to go out to Zhujiang Road to eat roadside stalls! If the budget is wide, you can continue to choose your favorite hotel.
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Response from Property: Dear guests, your support gives us the motivation to move forward. We have received encouragement and recognition from many friends along the way. We have no other request but to offer the best and most comfortable living space to everyone. If you feel satisfied with your stay, please give us a five-point rating. I wish you happiness, health and success in everything!
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Front desk staff 023 has a very good service attitude and is very enthusiastic. The hotel is in relatively good condition in all aspects.
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Guest User
Suite - 1-Bedroom, with View
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel environment is good, parking is convenient, and the viewing suites are large, cheap, and affordable. The service at the front desk No. 028 is very good and polite. You can also watch the sunset in Shantou in the evening.
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Guest User
Standard Queen Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The room is clean, hotel parking is convenient, and the front desk clerk 028 has a very good attitude
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Anonymous User
Family Friendly Room (Roundbed)
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Jul 31, 2024
The parent-child room was an unpleasant experience. First of all, there was hair on the bed and chair. Secondly, there was a whole marble headboard. Even with all the pillows, it still couldn't be completely blocked. The sleeping children bumped into the adults. Such a big hotel didn't have a first aid kit. I called the front desk to find a bottle of ice water for emergency ice compress, but the front desk and the switchboard said there was no ice, and there was no medicine to apply. After complaining to the manager, nothing was done.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sun.H
Standard Queen Room
Stayed in Jul 2024
Couples
4 review
4.8/5
Amazing
Posted on Jul 31, 2024
The room is clean and tidy, not old, the sleep-inducing music is nice, and meals are included. The hotel's female front desk service is enthusiastic. I was received in No. 028. There is enough parking space, and there is a main road in front of the door, so transportation is convenient.
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Response from Property: Dear guests, your support gives us the motivation to move forward. We have received encouragement and recognition from many friends along the way. We have no other request but to offer the best and most comfortable living space to everyone. If you feel satisfied with your stay, please give us a five-point rating. I wish you happiness, health and success in everything!
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The location is excellent, the transportation is convenient, and the travel is very convenient. The front desk lady is very hospitable (employee number 019 and 023) and the service is very good and thoughtful. The decoration style of the hotel is also in line with my aesthetics, and the cost performance is very high. The room lobby is very clean and tidy, and it is worth staying.
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Response from Property: Dear guests, in order to find a romantic and poetic life, we choose to travel; in order to meet our expectations for hotel services, we choose the friendly and warm Platinum Jing Hotel. Thank you very much for your high evaluation of our hotel services, staying at Platinum Jing and sharing your feelings. I am very glad that every aspect of Xiaojing has been recognized by you. Your satisfaction is our greatest motivation. Xiaojing has been on the road of hard work. I hope that when you come next time, we will provide you with a better stay experience. Welcome to visit us next time!
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The front desk service of this hotel is really impressive, especially the staff 019 and 023, who are not only warm and thoughtful, but also try their best to solve any problems we raise. The room is also very clean, and the bed is soft and comfortable. When checking out, the front desk also gave a bag of tea, which is really great! I will choose this place next time.
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Response from Property: Dear guest, satisfaction is only our starting point, surprise and touching are the direction we are always looking for. We will continue to surpass and improve, and look forward to the next beautiful encounter with you. Xiaojing strives to be the person who understands you the most. Your praise is warmer than the sun in winter. Xiaojing firmly believes that when you come next time, Xiaojing will be better than now and will make you feel as warm as returning home. This is your second home!