Yatuo Hotel Shaoxing Lu Xun Hometown MAO Plaza Guest Reviews
4.8/5
Excellent
438 review
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Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(438)
Positive reviews(436)
Reviews with photos/video(91)
Awesome amenities(76)
Friendly front desk staff(57)
Delicious breakfast(56)
Close to scenic area(37)
Easy to get around(26)
Convenient parking(23)
Large rooms(21)
Would stay again(19)
Negative reviews(2)
Xishanjiwawa
Jimu Twin Room
Stayed in Sep 2024
Family
22 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The location of this hotel is very convenient and the transportation is very convenient. It is very close to the Baziqiao Scenic Area and Gulonghua Temple, and not far from the Shusheng's Hometown Scenic Area. There is a commercial center diagonally opposite the hotel, which allows me to easily shop and visit during my trip.
The hotel pays special attention to details. The shower equipment is push-type, which is super convenient to use. Automatic bed lights are incredibly practical. Illuminated makeup mirrors are loved by women.
In short, the price of the hotel is very reasonable, the service is very considerate, and the price-performance ratio is extremely high. You can get the most cost-effective accommodation experience by choosing here.
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6/8
Response from Property: Every time is no longer long or short, but happiness is important. A friendship is not about distance, but closeness is important. Duo'er is very happy to be with you. Looking forward to your next visit
chow
Superior 2-bed Room
Stayed in Aug 2024
Other
28 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Thank you to the front desk staff for taking the trouble to teach me how to take a taxi. Thank you very much.
In addition, the hotel room is clean and there is no problem.
It also provides free drinks and late night snacks, as well as self-service laundry services, which is very comforting.
Original TextTranslated by Google
Response from Property: Every time is no longer long or short, but happiness is important. A friendship is not about distance, but closeness is important. Duo'er is very happy to be with you. Looking forward to your next visit
Anonymous User
Jimu Twin Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 23, 2024
Hygiene: The toilet in the first room leaked, and I smelled a strange smell when I entered the toilet. I called customer service and changed rooms, thinking I could check in with peace of mind. However, there was dirt that looked like blood stains on the outside of the toilet in the second room. I looked at the real thing. Very speechless!
Service: The housekeeping service's attitude in changing our room as soon as possible should be praised👍. However, the hygiene is not carefully cleaned, so we still need to pay attention.
It's rare for us to travel twice a year. We thought this was a newly opened hotel and it should be very clean, but this time we were a little disappointed.
Also, the sound insulation effect of the room is really average...
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel is conveniently located. The rooms are in Atour's usual simple and exquisite style. The laundry room and gym are fully equipped. The hygiene is very good. The breakfast is rich and delicious. He is handsome, beautiful and considerate. When I came here on a hot day, this Atour made me, a mother traveling with two babies, feel more relaxed. It was not just a lie but a real experience to feel at home.
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Response from Property: In the vast sea of people, Duo'er meets, fate is not easy, and I am extremely happy. I hope that the guest will be happy every day, hmm!
Guest User
Elegant Double Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Although I only stayed for one night at Atour Hotel Shimao Plaza, the hometown of Lu Xun, my stay was very good.
The hotel is newly opened this year, with excellent software and hardware, and is very cost-effective. The location of the hotel is good. Behind it is Longhua Ancient Temple and Baziqiao Historical District. It is not far from the hometown of Lu Xun and the hometown of Shusheng. The hotel is very attentive and lists the distance and walking time from the hotel to various attractions, which greatly facilitates tourists. their travel arrangements. The hotel parking spaces are also relatively sufficient.
The hotel's fully equipped, clean and well-equipped laundry room is especially popular among customers and has a high utilization rate. The hotel rooms are spacious and bright, and the beds and bedding maintain Atour's consistent comfortable quality, allowing people to relax and rest well after a tiring journey.
The hotel staff are very warm and friendly, professional and youthful. Special praise for the attentive service of Meng Hao, the young man at the front desk who received us.
The hotel's breakfast is rich and healthy, starting the day in a good mood.
When leaving the hotel, the front desk supervisor will ask if you are satisfied with your stay and if you have any comments. They will also give you drinks and snacks and other souvenirs to eat on the way, which is very heartwarming. If we have the opportunity to come to Shaoxing again in the future, we will choose this store again. I wish the store a prosperous business.
Original TextTranslated by Google
Response from Property: A compliment is full of goodwill to you. To Duoer, life is full of fun and sincerity. Duoer is happy because of your support. I hope Duoer will bring more happiness to you. I look forward to getting a five from you next time. Thank you very much. Please encourage Duo'er.
Guest User
Elegant Double Room
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 21, 2024
It's a really good accommodation experience and great value for money. I'm very fond of this hotel. Its facilities are really good. It has a gym and a swimming pool. It's very relaxing during leisure time. The experience of this hotel is great. The rooms are spacious and bright. The service was attentive and meticulous. The service staff had a very good attitude and took good care of every detail. It really made me feel like I was going home.
Original TextTranslated by Google
Response from Property: Every time is no longer long or short, but happiness is important. A friendship is not about distance, but closeness is important. Duo'er is very happy to be accompanied by you. Looking forward to your next visit
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The gatehouse is high-end and grand. When I checked in, I poured a cup of black tea. It was delicious. The waiter was very enthusiastic. He introduced the nearby tourist attractions and brought snacks to the baby. There were many types of breakfast. I also got a beautiful one when I left. As a souvenir, thank you for giving me such a good stay experience. I will choose you next time I come to Shaoxing.
Original TextTranslated by Google
Response from Property: A compliment is full of goodwill to you. To Duo'er, life is full of fun and sincerity. Duo'er is happy because of your support. May Duo'er bring more happiness to you. I wish you a happy life. Thank you. Your recognition is like the warm sunshine in winter. Duoer will continue to work hard and look forward to meeting you again.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Facilities: Intelligent, with wireless charging in the room
Hygiene: Very clean. The scent is very good as soon as you enter the lobby.
Environment: The environment is also very new and clean, and the bedding in the room is also very good for sleep.
Service: Very good. We got a room upgrade when we checked in late at night! ! Atour Hotel is the first choice when visiting Shaoxing
Original TextTranslated by Google
Response from Property: The time is just right, the breeze is not dry, thank you for your strong support, Duoer strives to do better. Duo'er is willing to accompany her for a long time
Guest User
Elegant Double Room
Stayed in Sep 2024
Couples
2 review
1.2/5
Posted on Oct 15, 2024
I didn't pay attention when I checked in. I found a pool of blood on the quilt in the middle of the night. I called the front desk and asked to change it. Someone came into the room and took the quilt away. They said they would wait for a while, thinking it would only be more than ten minutes. After waiting for more than 30 minutes, there was still no quilt. , called the front desk again, and said that they had just found the quilt for the cover, and it took almost forty minutes to deliver the quilt. I was really sleepy and out of temper at night. I called the front desk in the morning and was told to bring a few bottles of water, but after half an hour there was no response. Later I sent a WeChat message to the front desk, only to find out that the front desk had forgotten and it was brought later. What a terrible experience. This is the first time I have seen such service quality and sanitary conditions. I am not criticizing this hotel, but it is a real experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests.
Xiangquhuoxingxiudiqiu
Superior Queen Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The service is very good, the breakfast is very rich, it is also very close to the scenic spot, and the surrounding commercial facilities are also complete. You can eat local Shaoxing cuisine nearby. The newly opened hotel has a very good environment. I will stay here next time I come to Shaoxing. The service is also good. Very considerate and helps with laundry. Recommended to stay.
Original TextTranslated by Google
Response from Property: A compliment is full of goodwill to you. To Duo'er, life is full of fun and sincerity. Duo'er is happy because of your support. May Duo'er bring more happiness to you. I wish you a happy life. Thank you. Your recognition is like the warm sunshine in winter. Duoer will continue to work hard and look forward to meeting you again.
Anonymous User
Jimu Double Bed Room
Stayed in Jul 2024
Other
2 review
3.0/5
Posted on Aug 26, 2024
For a hotel that costs more than 700 per night, it's just terrible at this level.
First of all, the soundproofing of the hotel is very poor. There was so much noise upstairs in the middle of the night that I couldn't sleep.
I knocked on the door twice out of nowhere and said the smoke alarm was going off. I guess the sensor was broken.
There is nothing to eat for breakfast, it is very average.
This is my first time staying in a hotel on the first floor. The scenery outside the window is unsightly.
It was my first and last time to stay here, and it was one of the worst experiences. If you don’t live there, don’t step into the trap.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests.