Shenyang Tiexi Plaza Vientiane Hui Atour Light Hotel Guest Reviews
4.8/5
Excellent
986 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(986)
Positive reviews(977)
Reviews with photos/video(110)
Easy to get around(107)
Delicious breakfast(99)
Friendly front desk staff(81)
Close to metro(69)
Good sound insulation(36)
Clean bathrooms(20)
Small room size(16)
Excellent TV(14)
Negative reviews(8)
Guest User
Comfortable King Room (Mobile Screen Projection)
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The rooms are kept clean. Service was very friendly and efficient. Conveniently located, with metro and bus nearby. Plenty of restaurants and shops within walking distance too. Would stay here again if I was in town.
Guest User
Super Enjoy King Room (Mobile Screen Projection)
Stayed in Feb 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on May 13, 2024
Great location. Very helpful, professional front desk staff. Attentive housekeeping staff. Stable WiFi. Solid shower. Very quiet if facing the inside alley.
Guest User
Super Enjoy Standard Room (Mobile Screen Projection+Smart Toilet)
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 7, 2023
excellence location and service . they provide water ice and everything u can think of . excellent services
Guest User
Super Enjoy Family Room (Mobile Screen Projection+Smart Toilet)
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 31, 2024
First, the location, next to Tiexi Square, the subway, and transportation are very convenient. It is in a very old residential building. Opposite us is the window of the residential building, which is a bit close, and the curtains are basically never opened.
2. Facilities, 1. The parking lot is a very small yard, with a capacity of only six or seven cars. On the first day we checked in, we parked in the yard. When we came back the next night, we only had the alley roadside, but the guy at the front desk was very nice. OK, help confirm the location, very responsible.
2. There is a small book bar and small shop at the entrance, where you can choose pillows, aromatherapy, etc.
3. There is a small laundry room and gym on the first floor. As shown in the picture, they are not used and I will not comment. They look very convenient.
4. There are two charging ports in the room, as shown in the picture. Is the hair dryer very useful? The toilet is a smart toilet.
5. The facial cleanser and skin care products are from Watsons, and the TV is from Xiaomi.
6. The family room we stayed in was very clean and the two beds were very comfortable.
Third, service, the front desk added WeChat and responded 24 hours a day, which was very good. I asked about pillows when checking out. The little brother was worried that we would rush to the airport, so he added WeChat to help inquire about pillow types and links.
It would be better if you could have a choice of pillows when you check in. Of course, others may have them, but we haven't researched it, but the pillows in the room are very comfortable. We plan to buy one to use again. This is my first time staying with this brand, and the overall experience is good.
Original TextTranslated by Google
6/17
Response from Property: Thank you for taking advantage of the spring breeze to stay at Atour Hotel and for your affirmation of our services. We know that your affirmation contains some dissatisfaction. We will take one step at a time and do a good job in service in a down-to-earth manner. We will not indulge in fantasies or false claims. We will continue to adhere to the service concept of "customers first". We hope that every guest who stays here can get a good experience here. It's a comfortable and comfortable stay. We look forward to your visit again. Duoer reminds you to add or remove clothes appropriately, take care of yourself when you go out~
Guest User
Comfortable King Room (Mobile Screen Projection)
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2023
full facilities
Hygiene: good condition
environment of grace
Good service
Breakfast: delicious
Original TextTranslated by Google
Response from Property: Dear friends, hello! Thank you for choosing and approving Duoerjia. We are willing to always uphold our original intention to bring the warmth of home to all guests and provide a moment of rest for the tired journey. We firmly believe that a good word of mouth must be recommended from the most sincere satisfaction of customers, and your sharing details are our best advertisements! The spring is warm and the flowers are blooming. I hope to meet you again. Hope to see you next time!
Wangyouyou
Super Enjoy Family Room (Mobile Screen Projection+Smart Toilet)
Stayed in Apr 2023
Family
3 review
3.7/5
Posted on Apr 5, 2023
Atour is as good as ever, nothing to say. Two suggestions, one, the bathroom toilet has a peculiar smell. Second, good service will give good reviews. The front desk reminds of good reviews, and some people call to ask for good reviews, and some add WeChat. Two messages were also received. bother
Original TextTranslated by Google
Response from Property: Dear friend, first of all, thank you very much for your suggestion to Atour in your busy schedule. Your suggestion has been carefully recorded in the notebook. I am very sorry that I failed to give you a perfect check-in experience this time. Looking forward to the next time is a beautiful encounter, I wish you a happy life.
Guest User
Super Enjoy Standard Room (Mobile Screen Projection+Smart Toilet)
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Always forgot to comment, super praise! I stayed during the Chinese New Year, the price is very reasonable, the environment is very good, and the service is also very good. When I checked out in the winter morning, I was very warm and gave a bottle of warm mineral water. It was so loving~ It exceeded expectations completely, and the breakfast was also good , as well as Shenyang's characteristic chicken rack and grilled cold noodles. recommend!
Original TextTranslated by Google
Response from Property: My lord, your satisfaction is the greatest joy of Duo'er, Duo'er is very grateful to you, you can give Duo'er a five-star praise! Duo'er sees that you are tired from the journey, and Duo'er wants you to have a sense of belonging at home in Duo'er's house, hehe! ! ! Duo'er will not be proud, Duo'er will work harder, Duo'er's family has other exclusive services! For example, there is no sweet spring~~~ Duoer is looking forward to your next stay, Duoer is waiting for you at home! ! ! ! !
Guest User
Light Enjoyment King Room (Mobile Screen Projection)
Stayed in Sep 2021
Family
1 review
4.7/5
Amazing
Posted on Sep 22, 2021
When the power went out at home, I decided to find a place to make do with it for the night. When I found the newly opened Atour near my home, I tried it.
Location: Although the name is written in Vientiane Hui, there is still some distance, one road distance. If you walk away, you will be able to see it after 10 minutes, but it is not next to Vientiane.
Hardware: Although the newly opened business hotels are small but not bad in function, they are all well-equipped. Epidemic prevention work is well done. Alcohol wipes and alcohol disinfectant are provided in the room. Soundproofing is very good, and I sleep quietly at night
Service: satisfactory, very fast response speed, robots deliver spare parts to takeaway in minutes
Breakfast: There are many kinds, so you are guaranteed to be full!
The Mid-Autumn Festival gave me moon cakes
Original TextTranslated by Google
Response from Property: Dear friend, I am sorry that I did not get your five-point praise. The concept of Atour Light House is to belong to a younger living environment. The rooms are relatively small and delicate, and we want to bring a warmer feeling to the guests. Your satisfaction is our greatest affirmation, and we will do our best Efforts and authority, strive to bring you a better check-in experience! For you, we will continue to surpass and improve, and look forward to the next beautiful encounter with you. Duoer hope you can come back again!
Anonymous User
Comfortable King Room (Mobile Screen Projection)
Stayed in Sep 2021
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 9, 2021
The service is courteous and courteous, the store design is simple and generous, and the art is strong. The laundry room and gym are easy to use, which improves the service content and quality. The breakfast is rich, fresh and delicious
Original TextTranslated by Google
Response from Property: Happy and happy~ I have praise. Everything we do is to get your satisfaction. I hope you can continue to support Shenyang Atour Hotel and look forward to your next visit~
Anonymous User
Light Enjoyment King Room (Mobile Screen Projection)
Stayed in Sep 2021
Solo travelers
155 review
4.5/5
Great
Posted on Sep 23, 2021
1. The location of the hotel is very good, very close to the Tiexi Square subway station. It is very convenient to get to Vientiane Hui. Convenient for eating and shopping around.
2. The room is quite quiet and the bedding is more comfortable.
3. The room is small, the equipment and facilities are average, and the only chair is still wobbly.
4. There is alcohol spray in the room, which is very convenient.
5. The breakfast is good and rich in variety. It takes a long time to open the meal, and it is all warm before the meal is closed. The restaurant staff is enthusiastic and attentive.
Original TextTranslated by Google
Guest User
Super Enjoy Family Room (Mobile Screen Projection+Smart Toilet)