Novotel Zhengzhou Convention Center Reviews

Response from Property: Dear guest, your five-star praise warms Xiaomei's heart. Xiaomei is really happy to receive such a high praise from you. Thank you for your high praise of our employees. I hope you can treat Xiaomei as your home away from home in the future. Xiaomei has always treated guests as her friends and family, so that every guest who comes to Xiaomei can feel the warmth, intimacy and comfort of home. All Xiaomei staff are looking forward to your next visit! Sincerely, Guest Service Manager

Response from Property: Dear guests, hello! Seeing your rich and sincere 5-point praise, Xiaomei is so happy that she is about to fly~ We have always been committed to providing every guest with a home away from home feeling, and I believe that your feedback will be passed on to all our employees. Brings great encouragement. The hotel is located in the bustling business district of Zhengdong CBD, adjacent to the Henan Zhengzhou International Convention and Exhibition Center and Zhengzhou Wetland Park. It is close to Metro Line 5 and Metro Line 4. It is only 13 minutes away from Zhengzhou East Station and has convenient transportation. We hope you will continue to pay attention to us, and we will continue to work hard to enrich our customer service, so that you will have different surprises every time you stay. Novotel is waiting for you and your family to visit us next time! Sincerely, Guest Services Manager

Response from Property: Dear guest: It is our great honor for you to choose to stay at Novotel Zhengzhou Convention Center, Novotel Zhengzhou Convention Center has always been committed to providing every guest with a homelike stay experience, We look forward to your next visit and wish you happiness and joy every day ！ Guest Service Manager

Response from Property: Dear guest: It is our great honor for you to choose to stay at Novotel Zhengzhou Convention Center, We sincerely apologize for not providing you with a good stay experience. Novotel Zhengzhou Convention Center has always been committed to providing every guest with a homelike stay experience, Regarding the issues you have mentioned, we have reported them to the relevant departments for follow-up. Due to system settings, we are unable to obtain your information. Please feel free to contact us at your convenience to provide better opinions and suggestions. Wish you happiness and joy every day ！ Dear Guest Service Manager

Response from Property: The hotel's reply: Dear guest, thank you very much for your praise and warmth for the lovely employees. Xiaomei is really happy to receive your kind feedback! It is undoubtedly a great reward for us to be recognized and praised by you for everything we have carefully created for our guests. However, please believe that we will not be arrogant because we know that there is no end to progress and only persistent efforts can bring about long-term development. "There is always love across rivers and mountains", we will patiently wait for you to come home again in Zhengzhou! Sincerely, Guest Services Manager

Response from Property: Dear guest , thank you for your comments on the hotel! We deeply regret your experience during your stay in our hotel. Your valuable opinions are very important to us, and we have informed the Housekeeping and F&B of the suggestions for rectification. If you come here the next time, hope you could choose Novotel hotel again and give us a chance to make improvement. Looking forward to coming again! Guest service Manager

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Novotel Zhengzhou Mehao Hotel many times. We are very happy and proud to be recognized by you. We firmly believe that "no effort can be gained", and only by silently paying and doing things for the guests can we win your applause and love. We are determined to provide family members with humanized hardware services and warm and heartwarming software services, step by step to enhance the happiness of you and your family and friends. All the staff of Mehao Novotel sincerely look forward to your coming again, and look forward to bringing you a better staying experience next time! Sincerely, Guest Service Manager