Holz Riez Hotel (Shenyang Olympic Center ,Wanda Palza ,Northeast Hospital) Guest Reviews
4.7/5
Outstanding
4158 review
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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4158)
Positive reviews(4104)
Reviews with photos/video(678)
Friendly front desk staff(256)
Delicious breakfast(212)
Classy environment(185)
Convenient parking(96)
Perfect for kids(50)
Close to metro(47)
Tasty restaurant(26)
Delicious buffet(16)
Negative reviews(54)
dr3amie
Superior Mini Cozy Room - Single Occupancy (King Bed) (Bathtub)
Stayed in Oct 2023
Couples
11 review
4.5/5
Great
Posted on Jan 21, 2024
I do have a bone to pick. While the hotel staff were amazing and room was clean and well kept, security is a little questionable. Someone tried to enter my room and failed as I was in the room and had the door securely locked. When I went towards the door, I noticed a name card which was slide through my door. One to book... girls... for lonely nights..
That's where I realised that even without a keycard, you could access all the different floors.
When I complained the next day, the receptionist was quick to act. She called security and went through all the notions with them.
Besides this, I really really like this hotel. The staff were amazing, especially the housekeeper in charge of my floor. I caught a cold and she made sure I had enough water and got me a humidifier also. There's a sense of coziness and comfort with her around. Unfortunately, I never got her name.
Oh and I got a free upgrade too.
Response from Property: Thank you for choosing Hunnan Olympic Hotel Hauser Reitz Hotel managed by Hong Kong Hauser Hotel Group and sharing your stay experience. Thank you for such a high evaluation. Your satisfaction is our greatest encouragement. Our room is equipped with smart facilities such as Bluetooth speakers and electric curtains. We also have a gym and self-service laundry room on the 23rd floor, and provide ample parking spaces for you to use for free during your stay. We will continue to improve our service levels and create a warm hotel, and sincerely look forward to your visit again. Hunnan Olympic Sports Haoze Reiz Hotel is located in the core business district of Shenyang Olympic Sports Center and Hunnan Wanda Plaza CBD. It is 700 meters away from Shenyang Olympic Sports Center and about a 9-minute walk. It is 600 meters away from Tiancheng Street Station of Metro Line 9, about an 8-minute walk away, a 25-minute drive from Shenyang Taoxian International Airport, a 20-minute drive from Shenyang North Railway Station, and a 5-minute drive from Shenyang Expressway Toll Station. It is a 20-minute drive from the Shenyang Municipal Party Committee and Government, a 20-minute drive from the Liaoning Provincial Science and Technology Museum and Museum, and a 10-minute drive from the Shenyang Software Industrial Park. There are abundant businesses around the hotel, 1.5 kilometers from Shenyang Olympic Wanda Plaza, 1.2 kilometers from Xinglong Outlets, and 3 kilometers from New World K11 Shopping Art Center and Exhibition Center. You can easily shop while enjoying delicious food and entertainment facilities everywhere. The hotel is close to the Hunhe Olympic Sports Park. It has unique natural conditions. You can relax on the waterfront and enjoy the healthy air. All the way along the river is an excellent place for leisure and fitness. Hong Kong Hauser Group currently has member hotels in Shenyang: Shenyang Olympic Wanda Hauser Ruili Hotel, Shenyang Tiexi IKEA Hauser Gray Hotel, Shenyang Convention and Exhibition Center & Sports College Hauser Hotel, Shenyang Yuhong Galaxy City Hauser Ruiz Hotel, Shenyang Hunnan Olympic Sports Haoze Reitz Hotel, Shenyang Hunnan Olympic Sports Haoze Qingya LITEL Apartment.
bezu
Elegant Room (Double Bed) (Window)
Stayed in Jan 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Apr 7, 2024
Very good room, very good food, very good staff. Had booked for two people stay but the washroom has transperent doors, have to change to two rooms just because of this but everything else is good.
This hotel is really nice.
All the workers are kind. Especially the receptionist is really really nice. He gave a doll to my girl, so it became her travel mate all the way long. The receptionist gave us warm water whenever we came back to hotel from the freezing cold outside. I really appreciate his hospitality.
The room is good and clean. The bed is wide and cosy. It is wide enough for my daughter and I can lie together on it. It has coat next to the window. The slippers are warm.
The breakfast is good, too. It has a nice arrangement of American style and Chinese style food. I love the noodle that the cook prepared.
I have really nice memory there. You choose this hotel. I hope you can have a memory as good as mine.
I origanally booked the hotel for one night and planned to move to a second hotel. On arrival the staff were extremely friendly and attentive to their customers. The room was cleaned to a high standard and the facilities were great, although the water in the shower lacked some pressure it didn't cause me any problems. the breakfast posted both Chinese and western style buffet and the food was delicious. I extended my stay another two nights. I would definitely stay again if was in this area.
We only stayed here for one night for our flight the next morning. The hotel is close to the river which was an awesome area to stay for one night. Luckily my wife is Chinese, otherwise it would have been a little difficult communicating because non of the staff spoke English, they were trying their best using translators. We were a little disappointed that the hotel did not have food available, the restaurant was not open during our stay.
I had been stayed in the hotel twice from 18 May 2023. The first stay was booked through trip.com while the 2nd stay was booked through the hotel directly.
The hotel is located at a very good position. The river bank park is within 5 mins walking and it is not bad and good for morning or evening walk.
The bed sheets are very clean and comfortable. 4-6 bottles of complimentary drinking water are provided a day
The staff of the hotel are very helpful and friendly. I had a document to copy in an evening time when the shops were closed due to the late hours. I just passed by the receiption area, so I just asked the staff at the counter if they have a copying machine. In fact, they don't have a photo copier. They just have a printer with copy function. The printer is installed at a pretty low position, and need to squat down to operate it. Xiao Song, a very friendly and nice lady, helped me to make 2 copies of my document while she needed to serve other clients at the counter at the same time. She had to squat down few times to complete the whole document. Thank you so much Xiao Song.
The hotel lift is a bit slow and waiting time is a bit longer. You may need to press the same button more than once for a ride.
Superior Mini Cozy Room - Single Occupancy (King Bed) (Bathtub)
Stayed in Feb 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 19, 2023
The hotel is located in walking distance to the riverside. The room is very clean, quiet and well equipped with a really comfortable bed, big bathtub, and everything else you need.
Breakfast offers a wide range of warm and cold food and a fresh noodle soup station.
Very kind and supportive staff. Thank you.
1. I stayed on the 25th floor, and the elevator was very noisy. I didn't sleep well all night.
2. The air conditioner was broken, and the indicator light couldn't be turned off. It was glaring all night and it was very cold in the second half of the night.
3. The switches are traditional and need to be found one by one. The facilities are old.
4. I went to the buffet at 9 o'clock in the morning, and several dishes were gone. I asked the waiter when they would be served. The waiter said indifferently that they were "freshly made" and the dishes were not replenished for about half an hour!
5. The price of more than 300 is really not worth it.
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Guest User
Romantic Mini Cozy Room (King Bed) (Bathtub)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The hotel is very close to Hunnan Park and Shiguangli Bar Street. There is no shortage of food and drinks nearby, and it is about 1 mile away from Tiancheng Street Station on Metro Line 9.
This room is very good, with avant-garde design and comfortable living. The hot air of the air conditioner is powerful, and free parking is available.
Disadvantages: I couldn't find a power supply for the hair dryer near the hand basin, and there was no mirror where there was a power supply, which was a bit embarrassing. I don't know how to turn off the exhaust of the toilet, and the sound is a bit loud.
Original TextTranslated by Google
Guest User
Elegant Room (Double Bed) (Window)
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The hotel I stayed in this time really surprised me. The environment and facilities of the hotel are excellent. The service of this hotel is thoughtful and meticulous, which makes me feel the warmth of home, especially Kang Kang, whose service is warm and thoughtful. Staying in this hotel is an excellent experience, with convenient location and complete facilities. It has a five-star rating!
Original TextTranslated by Google
Response from Property: [Free parking and convenient transportation❤Sleep-aiding zero-pressure mattress❤Close to Metro Line 9 and Line 2] Thank you for choosing Hunnan Olympic Sports Hauser Reitz Hotel managed by Hong Kong Hauser Hotel Group and sharing your stay experience. Thank you With such a high rating, your satisfaction is our greatest encouragement. Our room is equipped with electric curtains and other facilities. There is also a gym and self-service laundry room on the 23rd floor, and ample parking spaces are provided for your free use during your stay. We will continue to improve our service levels and create a warm hotel, and sincerely look forward to your visit again. Hunnan Olympic Sports Haoze Reiz Hotel is located in the core business district of Shenyang Olympic Sports Center and Hunnan Wanda Plaza CBD. It is 700 meters away from Shenyang Olympic Sports Center and about a 9-minute walk. It is 600 meters away from Tiancheng Street Station of Metro Line 9, about an 8-minute walk away, a 25-minute drive from Shenyang Taoxian International Airport, a 20-minute drive from Shenyang North Railway Station, and a 5-minute drive from Shenyang Expressway Toll Station. It is a 20-minute drive from the Shenyang Municipal Party Committee and Government, a 20-minute drive from the Liaoning Provincial Science and Technology Museum and Museum, and a 10-minute drive from the Shenyang Software Industrial Park. There are abundant businesses around the hotel, 1.5 kilometers from Shenyang Olympic Wanda Plaza, 1.2 kilometers from Shengjing Grand Outlet, and 3 kilometers from New World K11 Shopping Art Center and Exhibition Center. You can easily shop while enjoying delicious food and entertainment facilities everywhere. The hotel is close to the Hunhe Olympic Sports Park. It has unique natural conditions. You can relax on the waterfront and enjoy the healthy air. All the way along the river is an excellent place for leisure and fitness. Hong Kong Hauser Group currently has member hotels in Shenyang: Shenyang Qingnian Street Hauser Siridi Hotel, Shenyang Olympic Wanda Hauser Ruili Hotel, Shenyang Tiexi IKEA Hauser Curry Hotel, Shenyang Convention and Exhibition Center & Sports College Hauser Hotel , Shenyang Yuhong Galaxy City Haoze Ruizi Hotel, Shenyang Hunnan Olympic Sports Haoze Ruizi Hotel, Shenyang Hunnan Olympic Sports Haoze Qingya LITEL Apartment.
Guest User
Elegant Room (Double Bed) (Window)
Stayed in Nov 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel's decoration style is more business-oriented, suitable for business trips. Xiao Lu is skilled in business and checked in quickly. The service attitude is also good. It can be said that he is responsive to all requests. The room is clean and equipped with a charger, which is very convenient. You don't need to bring a charger when you go out. It must be a five-star rating. It is also convenient to eat nearby. There are barbecue, hot pot, barbecue, and a bar street. Recommended