Shenyang Sujiatun District 4-star Hotels

The front desk service is very good and the facilities are quite new. There are two shortcomings: 1 The sound insulation effect is not good, and the sound of the corridor is clear. 2 Sanitation cleaning needs to be improved. There was long hair on the towel before, and there was no picture left. I only saw too much hair at the foot of the bed when I got up early!

The location is very convenient, near Shenyang Railway Station and near the pedestrian street. The staff can speak English and they are very welcoming! The room basically has got everything that you might need inside and it’s also very clean! I enjoyed my stay at this hotel and will come back for sure 👍🏼

When I came to Shenyang, I once again chose Swissotel to stay. The fat little girl at the front desk, EmilY, still had a bright smile. She was particularly warm and thoughtful. Many things were considered from the guest's perspective, which was very in line with the service standards of a five-star hotel. , I will choose to stay in this hotel next time I come to Shenyang.

Great experience; appreciate the warm hospitality from everyone, from concierge to front office, housekeeping to restaurant and lounge. Also loved the stunning bird’s eye view of Shenyang and the cozy night view in the evening!! Only one slight disappointment: the hotel doesn’t have any international sockets (albeit being an international brand - not sure if that’s the norm in China though). Plus-point was when the call centre staff took the initiative to send their concierge member to buy an adapter for me when I called them and was told that they didn’t have any adapters available in the hotel at that point in time to lend me. Really appreciated the initiative. Though the concierge member brought the wrong type of adapter (China to UK instead UK to China - thought that should be at least commonsensical for someone working in an international brand); and he was slightly unpleasant to deal with when he demanded for payment for the adaptor even though the wrong type was bought. He was also hesitant to escalate the issue to the duty manager at first until I really insisted. Duty manager resolved the issue seamlessly, took the initiative to bring one from their office and sent all the way to my room - again appreciate it. Overall, great environment and professional but warm hospitality. All other concierge members were also extremely helpful! Jacky also took initiative to send me a GPS location of the nearby police post when I needed to settle some documents there.

The room was okay, nothing to quite brag about besides the bidet toilet seat. However, the front desk lady was very hospitable. I only asked her what the check out time was, and she offered me an extra 2 hours by goodwill.

This is my second trip and hotel is 5 star. Very help and professional staff especially Eva House keeping and Katherine, Amy on front desk.

We have stayed at Sofitel twice now. It is a beautiful hotel, great rooms, comfortable beds, amazing breakfast buffet and friendly staff. This hotel is conveniently located to several nice malls, many restaurants, parks and the US Embassy.

Great place ! The receptionists were really nice. We had a great time staying at shangrila

The room is clean, bright and comfortable, and the experience is great👍And the hotel is very close to the Shenyang Forbidden City and the Marshal's Mansion, with convenient transportation👍I especially recommend their Doubletree specialty cookies. Each person is given one when they first check in, which is very delicious. 👍. I also gave a small gift when I checked out, which was full of surprises and full of festive atmosphere.

The hotel architecture is absolutely beautiful. Anywhere I walk within the hotel is spacious, modern and really just gorgeous. I definitely wished I could have stayed longer - the bed and bathtub themselves were beyond cozy. The swimming pool is crystal blue, open all year round, and kept at 28 celcius. Daily kitchen is located on the top floor with, again, beautiful architect and window views. Hospitality of the staff was well beyond also. As soon as I arrived at the hotel, the attendant lead me out of my taxi and insisted on carrying my bags, while more attendants kept opening doors for me and leading me to the front desk and then to my room. They explained everything while in my room too. The front desk lady offered me late check out right upon request. And the friendly waitress in the daily kitchen stayed within my presence just so she could be attentive to all my needs. I truly have never felt so welcomed in a hotel before.