Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen

Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen Reviews

Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen

201, Block A, Building 4, Sany Yundu, No. 6 Lanqing Second Road, Luhu Community, Guanhu Street, Longhua District, Shenzhen, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen
Atour Light Hotel, Sanyi Yundu, Guanlan, ShenzhenAtour Light Hotel, Sanyi Yundu, Guanlan, ShenzhenAtour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen
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Atour Light Hotel, Sanyi Yundu, Guanlan, Shenzhen Guest Reviews

4.8/5
Excellent
464 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(464)
Positive reviews(461)
Reviews with photos/video(186)
Classy environment(41)
Awesome amenities(41)
Delicious breakfast(41)
Friendly front desk staff(37)
Many amenities(17)
Would stay again(15)
Convenient parking(12)
Perfect for business trips(8)
Negative reviews(3)
Guanyong
Light Enjoyment Twin Room (Scenic Balcony)
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 13, 2024
Overall is satisfactory.The room facility is ok and clean tidy
Guest User
Cozy Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Great!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
12 review
3.0/5
Posted on Feb 26, 2024
The overall sound insulation is okay, but the sound of walking upstairs is more obvious The hygiene is not good, there are stains in the pool, and there are a lot of black flocs on the quilt. There are not many channels available on TV When I open the door and enter the house, the door handle won't reset. It's really bad. I took a video but can only upload pictures. The service attitude of the staff is good, and the canteen is also decorated for the Lantern Festival
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6/7
Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Our hotel will rectify and optimize the hygiene quality of the guest rooms. Regarding the black floc on the bed mentioned: The small black spots are a sign of pure nature. The small black spots on the surface of the fabric are the seed shells of cotton, which is also natural proof. The cotton seed shells have been crushed into very fine particles and will not affect . If you have any questions or needs during your stay, you can dial 0 to the front desk. We will serve you wholeheartedly and look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Jan 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The room is okay and the service attitude is very good. Facilities: Brand new. Hygiene: extremely clean Environment: pretty good Service: The service is very good. enthusiasm. Especially the lady at the front desk is very nice. Upgrade my room.
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6/8
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
When I first arrived, the front desk staff was courteous and brought hot tea. When I entered the room, the facilities were very new, clean and well-organized, and the beds were comfortable. I ordered takeout, and the robot even delivered it to the door of the room. It was considerate and cute. I was very satisfied with it. Excellent stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Environment: The lobby is spacious, bright and clean. There is a light aromatic smell as soon as you enter the door and it smells very good! Service: The service is very good, all kinds of problems can be solved very well, the front desk staff Yichun, and the Xingchen waiters work carefully. Polite, willing to greet, always smiling, and feeling very friendly. Warm mineral water was given as a gift when checking out. I felt a different kind of warmth in this cold winter. The young lady in this hotel is amazing! The room was clean and tidy, and there was a landline where I could call the front desk and help me solve many problems. The room has free mineral water and wireless Internet. The room is very comfortable to stay in and the sleep quality is very good. Bamboo House also provides hot apple orange tea, which is also very delicious. Ordering takeout is also very convenient. The facilities are complete. There is a food delivery robot in the store that will deliver it directly to your room. Its little robot is really cute! The hotel also offers free parking, which is convenient. Highly recommend this hotel! Well worth a stay!
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Response from Property: We are very happy to see your comments. We are honored that our service has received such high praise from you, and we will continue to serve you with this enthusiasm and sincerity. I hope that when you hear my name, your eyebrows will smile, and your cares will be cut endlessly, turning into tenderness around your fingers. Thank you dear guest, your recognition of Duo'er makes Duo'er feel grateful. We look forward to meeting you again. May there be light in your eyes, your wishes can be realized, your actions can be realized, and your smile will always be with you.
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
151 review
1.0/5
Posted on Mar 1, 2024
Feeling bad,
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Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Once again, Doer deeply apologizes for the inconvenience caused to you. We look forward to your visit again and wish you a happy every day!
Guest User
Light Enjoyment Twin Room (Scenic Balcony)
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 25, 2024
看了評論才選着的這家酒店,下了訂單,差不多半個小時後酒店工作人員就給我打電話問我幾點入住,告知我路線和天氣,感覺非常貼心,到了房間就發現空調提前開好了,外面的天氣那麼熱公回到房間那麼涼快,感覺回家了一樣,下次還會入住給工作人員一個贊
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Guest User
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 31, 2024
這家酒店的服務非常棒,一進門就感受到賓至如歸的温馨。入住就有奉茶,房間乾淨整潔還有陽台,設施齊全,非常舒適,強烈推薦!
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Guest User
Light Enjoyment Double Bed Room (Scenic Balcony)
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
給大家分享一下我的喜事。當時在這家酒店入住我不知道相處了3年的男朋友會突然的向我求婚。晚上前台的小姐姐帶領我們到了房間,房門打開的那一刻被眼前的佈置所驚艷,房間充滿了浪漫與温馨。粉色的氣球、暖色系的蠟燭以及精緻的鮮花,每一處細節都充滿了驚喜和用心。男朋友立馬跑去房間中心單膝下跪向我我求婚的那一刻,酒店的小姐姐都在為我們歡呼和祝福,我真的很感動,[流淚][流淚][流淚]她是我們愛情的見證者,讓我在這個特別的日子裏,感受特別的深。酒店人員的精心佈置讓我和我的男朋友度過了一個難忘的求婚之夜,真的讓我很開心,是近幾年最開心的時刻,也再次感謝酒店的所有工作人員,祝酒店生意紅紅火火🔥🔥🔥🔥
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
一樓大廳給人一種高大上的感覺,前台小姐姐也很漂亮,温柔又漂亮!房間衞生特別乾淨,有浴袍,有種香味,讓人聞着特別舒服!房間設施很齊全,礦泉水免費,吹風機等,床睡得特別舒服!很軟!早餐很豐富哦,西式早餐,中式早餐都有!價格也還好啦,一樓竹居還有泡茶的茶具,談公務的事情可以約客户聊聊,真的很舒服!
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Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
酒店的檔次很高大上 免費停車 健身房洗衣房餐廳都有 房間設施也很齊全 這個價格還是很有性價比的
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 11, 2024
性價比: 價格很優惠,環境很好很新,2樓一出電梯就是餐廳!早餐很多樣式可選擇 房間設施: 房間挺乾淨的,每個房間都配有無線充電一邊充醒來手機就是滿電的了 停車: 很方便,門口就是停車場
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Cathy
Enjoyable Double Bed Room (Scenic Balcony)
Stayed in Jun 2024
Couples
33 review
5.0/5
Outstanding
Posted on Jun 12, 2024
需要打車出入,樓下有一家晚上營業的燒烤店,附近有便利店和少量的餐廳, 剛好遇上一班學生外遊,幸好能升級房間,錯開到不同樓層😅 很喜歡房間的風格,非常乾淨整齊,很安靜, 房間的燈光佈局也很棒,床很舒服~
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Other
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
前台小姐姐服務很熱情,我們行李有點多,出門主動幫我們拿,房間很乾凈整潔。和我們預想的一樣。環境不錯 房間設施: 空調很給力 早餐: 早餐超好吃! 床: 睡得很舒服,超喜歡亞朵的大床
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