To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(464)
Positive reviews(461)
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Classy environment(41)
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Would stay again(15)
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Perfect for business trips(8)
Negative reviews(3)
Guanyong
Light Enjoyment Twin Room (Scenic Balcony)
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 13, 2024
Overall is satisfactory.The room facility is ok and clean tidy
Guest User
Cozy Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Great!
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
12 review
3.0/5
Posted on Feb 26, 2024
The overall sound insulation is okay, but the sound of walking upstairs is more obvious
The hygiene is not good, there are stains in the pool, and there are a lot of black flocs on the quilt.
There are not many channels available on TV
When I open the door and enter the house, the door handle won't reset. It's really bad. I took a video but can only upload pictures.
The service attitude of the staff is good, and the canteen is also decorated for the Lantern Festival
Original TextTranslated by Google
6/7
Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Our hotel will rectify and optimize the hygiene quality of the guest rooms. Regarding the black floc on the bed mentioned: The small black spots are a sign of pure nature. The small black spots on the surface of the fabric are the seed shells of cotton, which is also natural proof. The cotton seed shells have been crushed into very fine particles and will not affect . If you have any questions or needs during your stay, you can dial 0 to the front desk. We will serve you wholeheartedly and look forward to your visit again.
Guest User
Cozy Queen Room
Stayed in Jan 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The room is okay and the service attitude is very good.
Facilities: Brand new.
Hygiene: extremely clean
Environment: pretty good
Service: The service is very good. enthusiasm.
Especially the lady at the front desk is very nice. Upgrade my room.
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
When I first arrived, the front desk staff was courteous and brought hot tea. When I entered the room, the facilities were very new, clean and well-organized, and the beds were comfortable. I ordered takeout, and the robot even delivered it to the door of the room. It was considerate and cute. I was very satisfied with it. Excellent stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.
Anonymous User
Cozy Queen Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Environment: The lobby is spacious, bright and clean. There is a light aromatic smell as soon as you enter the door and it smells very good!
Service: The service is very good, all kinds of problems can be solved very well, the front desk staff Yichun, and the Xingchen waiters work carefully. Polite, willing to greet, always smiling, and feeling very friendly. Warm mineral water was given as a gift when checking out. I felt a different kind of warmth in this cold winter. The young lady in this hotel is amazing! The room was clean and tidy, and there was a landline where I could call the front desk and help me solve many problems. The room has free mineral water and wireless Internet. The room is very comfortable to stay in and the sleep quality is very good. Bamboo House also provides hot apple orange tea, which is also very delicious. Ordering takeout is also very convenient. The facilities are complete. There is a food delivery robot in the store that will deliver it directly to your room. Its little robot is really cute!
The hotel also offers free parking, which is convenient. Highly recommend this hotel! Well worth a stay!
Original TextTranslated by Google
Response from Property: We are very happy to see your comments. We are honored that our service has received such high praise from you, and we will continue to serve you with this enthusiasm and sincerity. I hope that when you hear my name, your eyebrows will smile, and your cares will be cut endlessly, turning into tenderness around your fingers. Thank you dear guest, your recognition of Duo'er makes Duo'er feel grateful. We look forward to meeting you again. May there be light in your eyes, your wishes can be realized, your actions can be realized, and your smile will always be with you.
Guest User
Cozy Queen Room
Stayed in Feb 2024
Business travelers
151 review
1.0/5
Posted on Mar 1, 2024
Feeling bad,
Original TextTranslated by Google
Response from Property: Dear guest: We apologize for not providing you with a comfortable stay this time. Once again, Doer deeply apologizes for the inconvenience caused to you. We look forward to your visit again and wish you a happy every day!