Shangjin International Hotel

Shangjin International Hotel Reviews

Shangjin International Hotel

Longcheng Avenue No. 93, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Shangjin International Hotel
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Shangjin International Hotel Guest Reviews

4.7/5
Outstanding
121 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.6
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All reviews(121)
Positive reviews(119)
Reviews with photos/video(38)
Friendly front desk staff(19)
Classy environment(14)
Awesome amenities(14)
Easy to get around(13)
Convenient parking(11)
Large rooms(9)
Close to metro(8)
Well decorated(5)
Negative reviews(2)
HS
Superior 2-bed Room
Stayed in Oct 2024
Family
18 review
4.7/5
Amazing
Posted on Oct 5, 2024
It was morning when we first arrived, and the lights in the lobby were not fully turned on, so it was a bit dim, but it was probably due to energy saving, so it was fine. The sister at the front desk was very polite and enthusiastic. We visited the room first before deciding to stay. She took us to compare several room types. We chose the room we were more satisfied with and went through the check-in procedures. We went out in the afternoon. When we returned to the room, we found that there was a smell from the toilet even if the door was closed. It was probably caused by the aging of the sewage pipe and the dungeon. This reflected that the staff immediately changed our room for us and the problem was solved. After learning about it, I know that the hotel is working hard to solve this problem. I hope the improvement project can be completed as soon as possible so that such a good room will not be wasted because of the smell. The room has enough space, with a 1.3-meter bed and a chaise longue. The room facilities are complete. With the help of Ai Xiaodu, you can turn on and off the lights and TV with voice control? Curtains and air conditioning. After playing with it for a while, it can play music but cannot tell stories (haha, I failed the test). The TV is a Xiaomi TV. To watch the TV, you need to scan a code to verify the location (I don’t know why?). After the TV is connected to WIFI, you can cast the screen. There is a makeup mirror in the bathroom for ladies' convenience. The toilet seat is a smart switch. It opens automatically as soon as you enter the toilet and flushes automatically when you close it. However, it does not have the function of washing the buttocks. I had breakfast the next morning, and the quality was average. It included Chinese noodles, buns, white porridge, and Western-style egg tarts and square buns. The drinks include hot milk and hot soy milk, but there is no coffee. You have to buy coffee from the automatic machine in the lobby, which costs about ten yuan a cup. In fact, if the food quality is higher, the breakfast price is more acceptable.
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6/8
Response from Property: Dear distinguished guest, hello! Thank you for choosing and staying at Shenzhen Shangjin International Hotel. Thank you very much for your detailed review. Xiaojin feels a little guilty for not getting your 5-point praise, but we will work hard to correct the shortcomings. We are already making rectifications for the engineering problems you mentioned. The relevant rooms have also been closed and are not for sale to the outside world. The breakfast quality issue is also related. We will take feedback from the department and make rectifications. We look forward to giving you a full experience with higher service quality and better hotel quality when you check in next time.
Guest User
Superior Double Bed Room (City Scenic View + Voice Control + Electric Curtains + Smart Home)
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The appearance is very high-end, the room is new, there is no peculiar smell, and the air conditioning is sufficient. Very good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for taking the time to give your sincere and fair evaluation of the hotel. It is a great honor for you to recognize our team members by bringing you a pleasant stay experience! Your satisfaction is what encourages us to provide a better stay experience for all our guests in the future. We sincerely welcome you to visit again and look forward to bringing you more surprises! I wish you a happy life~
Anonymous User
Deluxe Twin Room (180 ° City View + Voice Control + Electric Curtains + Smart Home)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
This is the best hotel to experience during your trip to Shenzhen. The room is spacious and bright, with complete and smart facilities. The lady at the front desk is attentive and attentive. She fully considers the needs of family travel and arranged a quiet area for us to stay. The food in the surrounding area is abundant and there are many delicacies. Especially it is very convenient to go to the Universiade, just a few minutes to the subway station. Very cost-effective, highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for taking the time to give your sincere and fair evaluation of the hotel. It is a great honor for you to recognize our team members by bringing you a pleasant stay experience! Your satisfaction is what encourages us to provide a better stay experience for all our guests in the future. We sincerely welcome you to visit again and look forward to bringing you more surprises! I wish you a happy life~
Guest User
Deluxe Twin Room (180 ° City View + Voice Control + Electric Curtains + Smart Home)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Shang Jin's room is still comfortable and the environment is very good. There are lush green plants around. The room is also very clean and tidy. The Wi-Fi is also very strong. The hotel is also equipped with a robot that can deliver food, which is very convenient. What is particularly important to mention is the service. One piece, because the room reservation needs to be changed temporarily, the time is relatively urgent. The lady with job number 08 who contacted me had a very good attitude, dealt with the problem very quickly, and perfectly solved my needs. All in all, this trip was very enjoyable~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for taking the time to give your sincere and fair evaluation of the hotel. We are honored to bring you a pleasant experience and see your recognition of our team members! Your satisfaction is what encourages us to provide a better stay experience for all our guests in the future. We sincerely welcome you to visit again and look forward to bringing you more surprises! I wish you a happy life~
Pulimabotazhuyunwen
Deluxe Twin Room (180 ° City View + Voice Control + Electric Curtains + Smart Home)
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The room is large, clean and tidy. There is a laundry room, dryer, ironing machine and gym on the fifth floor. Breakfast is rich in variety. There is a parking space for free parking. Will choose to stay next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful evaluation. Your affirmation is the biggest motivation for our hotel to move forward. Xiaojin will continue to work hard and look forward to your visit again. I wish you smooth work and a happy life!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
The room is very clean and tidy, with complete daily necessities. It has complete facilities including a self-service washing machine, a gym, and is close to the subway station for convenient travel. There is also a buffet breakfast. The lady and brother at the front desk are very attentive and highly recommended. I will book this hotel next time. 🏨
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every traveler. Thank you again for your review and we sincerely look forward to your visit again!
Guest User
Tatami Double Bed Room (City Scenic View + Voice Control + Electric Curtains + Smart Home)
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The hotel is near Longgang Central City. It is very convenient to go anywhere. It is within walking distance to Chengwankeli Shopping Center. There is a subway at the door. Parking is convenient and there is an underground parking lot. The hotel's front desk service is warm and efficient. The rooms are clean, the bedding is new, and the floor-to-ceiling windows are OK Looking at the city scenery, the hotel's toiletries are worthy of praise. They feel very high-end, even better than star hotels.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful evaluation. Your affirmation is the biggest motivation for our hotel to move forward. Xiaojin will continue to work hard and look forward to your visit again. I wish you smooth work and a happy life!
Guest User
Smart Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The location of the hotel is very good. I went to watch a concert. The hotel is so close to the Universiade and the price has not increased. I thought the price might be average. But the front desk was warm and polite. The rooms are clean and new, and they are fully intelligent. The surroundings are also There are no complicated entertainment facilities. It is very quiet. The bedding is very comfortable. I had a good night's sleep. There is also a robot to deliver food. Because of the rain, the front desk delayed my check-out time. It is really a great hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Shangjin International Hotel. What you want when traveling is friendliness and warmth. This is also our wish. We hope that everyone who comes to our hotel will be happy! Only by consistently improving our service can we continue to retain guests. At the same time, it is because of guests like you that we can continue to move forward. We look forward to your stay again, thank you! Wish you a happy life!
Guest User
Tatami Double Bed Room (City Scenic View + Voice Control + Electric Curtains + Smart Home)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is in an excellent location. It is a self-contained building with no complicated surroundings. Parking is convenient. The lobby is decorated with high-end atmosphere. The front desk is professional and enthusiastic. There is a robot to provide food delivery service. The tatami mats ordered are fully intelligent and are controlled by voice. And It has floor-to-ceiling windows. The scenery outside the window is very good. The room is clean and sanitary. The WIFI is also very fast. The price is very high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful evaluation. Your affirmation is the biggest motivation for our hotel to move forward. Xiaojin will continue to work hard and look forward to your visit again. I wish you smooth work and a happy life!
Anonymous User
Smart Superior Room - City-View (2 Beds) (Window)
Stayed in Jul 2024
Family
40 review
3.2/5
Posted on Jul 30, 2024
I didn’t expect that a four-star hotel would have poor hygiene. It's a renovated hotel. Even after changing the room, it still smells like smoke. I don’t know if it’s because of the carpet in the room. Ask the waiter to clean it up again and just take away the cigarette butts. The bathroom is not cleaned again
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your stay experience with us. We regret that it did not meet your expectations. Please accept our sincere apology. We attach great importance to your feedback and suggestions. The hotel management has We will review your comments and continue to improve our service quality. We look forward to your attention and welcome you to visit us again.
Wai Yee Marin
Smart Superior Room - City-View (2 Beds) (Window)
Stayed in Jul 2024
Travel with friends
13 review
3.7/5
Posted on Jul 19, 2024
The hotel service is good, the staff are polite and friendly and willing to help. The breakfast supply was insufficient. When I arrived at the restaurant at 9:00, there was no coffee or bread. The room is large, comfortable and clean. The only drawback is that there are no hooks in the bathroom and I don't know where to put my clothes!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable evaluation of our hotel despite your busy schedule. Unfortunately, the hotel's service did not meet your expectations this time. Please accept our sincere invitation. Your feedback is very valuable to us. We We have taken this opportunity to re-examine the service standards and hope that you can choose our hotel again during your next trip to Shenzhen so that we can have another opportunity to provide you with high-level facilities and services. We look forward to your stay at Shenzhen Shangjin International Hotel again in the near future!
Guest User
Tatami Double Bed Room (City Scenic View + Voice Control + Electric Curtains + Smart Home)
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Close to the subway station
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your thoughtful evaluation. Your affirmation is the biggest motivation for our hotel to move forward. Xiaojin will continue to work hard and look forward to your visit again. I wish you smooth work and a happy life!
Guest User
Smart Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 19, 2024
酒店位於正中時代AB兩棟的中間,交通便利,離地鐵站很近,過來出差,就就近住了,首先招牌醒目 ,很容易找到,大堂裝修很大氣,酒店的香薰很好聞,前台小姐姐服務很好,辦入住退房都很快,沒有收取按金,房間很大,很安靜,衞生也很好,服務也很及時,客房小度控制的,還可以播放音樂,這家隱藏在鬧市的酒店真的值得推薦
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Guest User
Superior Double Bed Room (City Scenic View + Voice Control + Electric Curtains + Smart Home)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
設施:新裝修的酒店,智能家居,全屋小度可以音控,大堂機器人外賣可以送到房間 服務:前台員工服務態度很好,辦理入住也很快 衞生:房間乾淨整潔沒有異味,淋浴房乾濕分離的 位置:距離深圳坪山站僅有幾站地鐵,離附近商場也不遠,交通購物都方便
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Anonymous User
Smart Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
酒店是全智能的,空調、電視、窗簾都是語音控制,馬桶也是全智能的,還是挺符合年輕人的品味,WIFI速度很快,洗護用品跟星級酒店一個檔次,服務也挺好的,整體非常不錯,值得推薦
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