Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)

Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store) Reviews

Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)

18 Meihua Road, Futian District, Shenzhen, Guangdong, China, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)
Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store)
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Kaimeilai Hotel (Shenzhen Futian Shangmeilin Subway Station Store) Guest Reviews

4.6/5
Very Good
208 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(208)
Positive reviews(201)
Reviews with photos/video(43)
Easy to get around(16)
Friendly front desk staff(12)
Classy environment(11)
Close to metro(7)
Many dining options(6)
Strange smell in room(5)
Would stay again(4)
Convenient for shopping(2)
Negative reviews(7)
RoCal
Zero Pressure Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Membership
Stayed in Sep 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 11, 2024
I would definitely recommend this hotel for travelers going to the Shenzhen Convention and Exhibition Center. It’s just 2 stations away and about 600+ meters by foot from the subway station. The location is quite nice, there’s a big mall right at the subway station and many shops nearby. If you also take a taxi it’s just around 19-20rmb per trip to the convention center. When it comes to the room, it’s pretty decent. I chose the cinema room and enjoyed all the free vip movies! I will definitely book this hotel again.
Response from Property: Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback. We strive toprovide the best experience for all our guests, and your satisfaction is our top priority.Looking forward to welcoming you back soon!
Guest User
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very clean hotel, i am pregnant and always struggle looking for a hotel room in china that don’t smell like cigarettes, but this one is an exception👍🏻 definitely coming back when i am visiting Shenzhen. Very comfortable and homey, all electrical component is smart technology⭐️💗
Guest User
Superior Smart Room (Double Bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Having a wonderful time staying here. The room is so confortable, the hotel aisle doesn’t have cigarette smell. The technology are using smart technology. Room are spacious and homey.
ChantteCei
Zero Pressure Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Membership
Stayed in Aug 2024
Travel with friends
3 review
4.5/5
Great
Posted on Sep 3, 2024
Clean and decent, good location! Good experience with the AI voice control in room.
Queenieeeeeeee
Superior Smart Room (Double Bed)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Good & convenient!
Guest User
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Goodddd
yauchun
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Good 👍🏻
Billy go
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Sep 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The decoration is very clean, the room is clean and managed, and there is free laundry. The only problem is that there are small mosquitoes in the room
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Response from Property: Fate is a wonderful thing!!! Little Meilai hopes to stay in your world, rather than just passing by!!! Little Meilai thanks you for your blessing, and little Meilai also wishes you happiness forever!!!
Guest User
Memory Foam Double Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The service of this hotel is very considerate, the room is clean and tidy, the facilities are complete, and it makes people feel very comfortable. The location of the hotel is also very good, the transportation is convenient, and the surrounding environment is also good. There are many places to eat and you can go shopping nearby. In short, this is a very pleasant experience.
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Response from Property: Wow~~ It's full of love. The world is so beautiful, and the baby is so happy~ Seeing you like it so much, we also feel very warm. We did so much just to make you feel happy! Muah!
Anzianson
Memory Foam Double Room
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The bed in the hotel is very comfortable, which gave me a good night's sleep. The environment is also clean and tidy, and the tidying is very meticulous and pleasant, which makes me impressed with the overall image of the hotel. The front desk service is also very good, with warm smiles and friendly attitudes. There are also many snacks around... There are also shopping malls for shopping... It's very convenient. I will stay here again next time I go out.
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Response from Property: It is great to receive your praise. During the tiring business trip, Xiaomeilai will do its best to show you our best service. At the same time, we want you to experience all the characteristics of Kaimeilai! As the ancients said, it is a great pleasure to have friends coming from afar. I look forward to meeting you again~
Guest User
Superior Smart Room (Double Bed)
Stayed in Aug 2024
Family
5 review
2.0/5
Posted on Sep 1, 2024
Normally I don’t write long hotel reviews, but this time I really couldn’t help myself. First of all, the location of the hotel is a bit far away from shopping malls and subway stations, but this is not the main problem, because I was really disappointed when I arrived at the hotel. The hotel only has two floors. The first floor is the reception area and there is only a small area. The second floor is the hotel. There are rooms, but only one floor. The hotel is located downstairs of a residential building. There is only one elevator in the hotel. It is not really a three-star hotel in terms of scale and facilities. As soon as you enter the hotel elevator and the floor, you smell mold. The smell may be because the hotel's air conditioner is not cleaned well. The hotel has no conference room, no restaurant, and no fitness room. The hotel has placed some dining tables in the middle of the second floor, which are regarded as a dining location, and some simple ones are placed next to the elevator. The fitness facilities, even a fitness room, may be regarded as a three-star hotel just by putting these facilities. The decoration on the hotel room floor is relatively new, but it can be seen that it is a relatively affordable decoration, and the decoration in the room is also It is relatively new and clean, and there is Tmall Genie, but the hygiene in the room is really surprising. The toilet is not cleaned well and there are stool stains. The toilet paper in the toilet is not replaced with new ones for the guests. The toilet paper is almost used up and only about half is left. After several laps, no new toilet paper was left for the guests. There was water stains in the shower room. The toilet door could not be closed. Finally, because the floors were on the second floor near the roadside, it was noisy at night with a lot of car noise. The room The sound insulation is not very good either Trip.com said there was a free room upgrade. I also asked the staff if the room would be upgraded. He said yes, but in the end it seemed to be the same as what I originally booked. The photos on Trip.com are all real, but when I went to the hotel, compared with the photos, the actual environment felt a bit artificial. The only advantage of the hotel is that the decoration is relatively new. I spent more than 400 yuan to book this hotel, and the price/performance ratio is really good. Difference
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Response from Property: Dear guest: Hello! I am the hotel manager Yao Bijie. I am very sorry for bringing you such an unpleasant stay experience. First of all, thank you for taking the time to write a review, your feedback is important to us. Regarding the distance between the hotel location and shopping malls and subway stations, we will make it more clear in the website description so that guests can have more accurate expectations before booking. We sincerely apologize that the size and facilities of the hotel did not meet your expectations for a three-star hotel. For moldy smell issues in elevators and floors, we will immediately conduct a comprehensive cleaning of the air conditioning system to ensure fresh air. We will explain this more clearly on the booking page to avoid misunderstandings. Regarding room hygiene issues, we will deal with relevant staff seriously and strengthen hygiene inspections to ensure that toilets are clean and stain-free, toilet paper is replaced in a timely manner, shower rooms are dry, and toilet doors are closed properly. At the same time, we will also take measures to improve sound insulation and minimize the impact of roadside noise on guests. Regarding the issue of free room upgrades, our staff will upgrade your room to the original room type. However, it does not meet your expectations. We will investigate and verify, strengthen training for employees, and ensure that the promise can be accurately fulfilled. For photos on Trip.com, we will review them more strictly to ensure that they truly reflect the actual hotel environment and avoid giving guests the impression of being taken advantage of. Once again, we deeply apologize for the inconvenience caused to you. We will work hard to improve the shortcomings and improve service quality, and hope to have the opportunity to provide you with a better stay experience in the future. Kaimeilai Hotel thanks you for your understanding and support.
Anonymous User
Memory Foam Double Room
Stayed in Aug 2024
Couples
13 review
3.7/5
Posted on Aug 19, 2024
The location of the hotel is quite convenient, and the air conditioning is quite cold, which is an advantage for me. However, there is still room for improvement in terms of cleaning, because when I arrived in the room, I saw that the floor was a bit dirty, such as hair, dust, etc.
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Response from Property: Dear guest: Hello! I am Yao Bijie, the hotel manager. Thank you very much for choosing our hotel to stay. I also thank you for your recognition of the convenience of our hotel's location and the comfort of air conditioning. We are deeply sorry for the shortcomings in cleanliness and hygiene you mentioned. Your feedback is very important to us. We will immediately take the following measures to conduct a comprehensive inspection and rectification of the room cleaning work: First, we will conduct a thorough cleaning inspection of all guest rooms to ensure that there is no hair and dust in various areas such as floors, furniture, and toilets, and meet the standards of cleanliness and tidiness. At the same time, we will increase the inspection frequency of cleaning staff to promptly discover and deal with any hygiene problems. Secondly, strengthen the training and management of cleaning staff, clarify cleaning standards and operating procedures, and improve their sense of responsibility and work quality. We will regularly assess the cleaning work to ensure the efficiency and quality of the cleaning work. Furthermore, we will establish a more stringent quality supervision mechanism, with a dedicated person responsible for spot checks on the room cleaning work, and promptly rectify problems when they are found, to ensure that every room can provide guests with a comfortable living environment. We have always been committed to providing guests with a comfortable and satisfactory accommodation experience. We will definitely take this mistake seriously and make improvements. Once again, we sincerely apologize to you and hope that you can give us a chance to let you feel our progress and improvement during your next stay. Kaimeilai Smart Hotel wishes you a happy life!
CY1022
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Jul 2024
Couples
11 review
4.5/5
Great
Posted on Jul 28, 2024
Stay for two days and one night on weekends and holidays It is about 9-10 minutes away from the subway station or Zhuoyue Hui. There are many restaurants nearby Hotel staff are polite and kind upgraded room The room and bed are quite big This price is already good Value for money hotel It would be better if there are shelves in the bathroom to store towels and clothes
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Response from Property: We are very sorry that Xiaomeilai has left a bad stay experience for you. Thank you for taking the time to comment on us! Please feel free to contact the hotel if you have any suggestions or comments during your stay. We look forward to your valuable suggestions and comments. Camelai Hotel is committed to providing a comfortable and warm accommodation environment for every customer on the journey, and providing warm, thoughtful, sincere and natural service. We will treat every customer like you with our heart. Your recognition is the greatest motivation for our work. We will continue to adopt your opinions to make ourselves better.
Anonymous User
Superior Cinema Twin Room-Smart Room With 120-Inch Projector Screen And VIP Membership
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The hotel's service is warm and thoughtful, making you feel at home. The room was clean and tidy, the bedding was comfortable, and I had a good sleep. The hotel has a strategic location, convenient transportation and convenient travel. The hotel has complete facilities and advanced equipment to meet various needs. The hotel is safe and reliable, and the safety facilities are reassuring. The hotel service staff are polite and thoughtful, which leaves a good impression. You can choose your own breakfast and a robot will deliver it to the door of the room. 
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Response from Property: The babies of Camry Hotel Shenzhen Futian Shangmeilin Subway Station are very happy to make you stay comfortable and happy~ Of course~~ We will not be proud and will continue to work hard, because our goal is far more than this~ There is always love across thousands of miles, can you come a few more times? When you experience it a few more times, you will find that we will bring you more satisfaction and surprises, please come again~~
Guest User
Superior Cinema Double Bed Room-Smart Room With 120-Inch Projector Screen And VIP Content
Stayed in Jul 2024
Couples
12 review
4.0/5
Very Good
Posted on Jul 21, 2024
I actually have a bit of a love-hate relationship with this hotel. First of all, the hotel is very new, only about two months old. So the room equipment is all new and clean. There are also smart butlers (but they are not very useful). The lobby staff and floor cleaning staff are very polite. There are many places to eat nearby, and it's not far from the subway station and shopping malls. but, Maybe I was unlucky and had a few issues with my room. The automatic toilet in the room did not have enough water pressure and could not be flushed at once. Shower water pressure is OK but temperature is not enough. The shower space is obviously very large, but the shower head is installed in a concave position, so you have to be careful when taking a shower, otherwise your elbow will be bumped. Xiao Xiaoqiang's body was also seen on the bathroom floor.
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Response from Property: Hello dear guest: I am the front office manager Yao Bijie. First of all, all the hotel staff would like to sincerely apologize to you for your poor check-in experience. Thank you for your affirmation of our hotel. Our hotel is a newly opened room with all the facilities and equipment. It was installed in the guest room after being confirmed by the engineering department. The low water pressure you mentioned was because the property management in the community next to the hotel was repairing the water pipes. We really had no way to control it. We blame us for not taking this into consideration in the bathroom design. There were also cockroaches in the room. The corpse may have been accidentally brought into the room when the staff stepped on the soles of their shoes while cleaning the room. Therefore, the hotel has once again apologized to you for affecting your entire stay. Thank you very much for your feedback. We will work harder to ensure every detail to ensure your stay is as pleasant as possible! Looking forward to your next visit~