Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station) Reviews
Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station)
No. 343-345, Intersection of Nanhuan Road and Bao'an Avenue, Bao'an District, Shenzhen, Guangdong, 518104, ChinaView Hotel Details
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Vienna International Hotel (International Convention and Exhibition Center Ma'anshan Subway Station) Guest Reviews
4.6/5
Very Good
588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(588)
Positive reviews(574)
Reviews with photos/video(115)
Friendly front desk staff(61)
Classy environment(52)
Convenient parking(43)
Delicious breakfast(42)
Perfect for business trips(9)
Close to metro(9)
Stayed multiple times(6)
Excellent room layout(5)
Negative reviews(14)
Guest User
Stayed in Sep 2023
Business travelers
4 review
3.0/5
Posted on Sep 18, 2023
If you don't have much a of a choice, I suppose it will do.
The hotel is a little run down, the staff is friendly,, the hotel is not up to date as to modern standards.
Response from Property: Dear guest: Hello! Thank you very much for your stay. Sorry for the bad experience! You reflect the old equipment problems, we will comprehensively check and make targeted rectification. And plans to update the facilities and equipment. If you have any questions or needs during your stay, please call the front desk and we will deal with and solve them in the first time. Thank you again for your support and sincerely look forward to your visit again!
Justin
Deluxe Room
Stayed in Jul 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Jul 13, 2023
Goood~
Wangjidipingxian
Superior Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
There was no room with window when I came. Because I often stay in Vienna, I was upgraded to a business room for free, and breakfast was also given. The service was considerate, the room was very quiet, and the restaurant downstairs was also good.
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Response from Property: Your support is the cornerstone of our growth and development and the driving force for providing quality services. We promise to give back to our customers with better services, and we also look forward to your valuable suggestions for our development in the future. Thank you for your support!
Guest User
Deluxe Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The hotel is well managed and has good service attitude. It is used by leaders on business trips and has high reviews afterwards. The breakfast is rich in variety and suitable for business trips and tourism. The environment is good and the transportation is convenient
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Response from Property: Dear guests, hello! Thank you for choosing Vienna International Hotel (Shenzhen International Convention and Exhibition Center Ma'anshan Subway Station). Your praise is our motivation for work. If you have any good opinions or suggestions, please let us know. We will learn from your suggestions and provide a better accommodation environment. Thank you for your support and trust, and look forward to your next visit! I wish you a happy life
Guest User
Deluxe Room
Stayed in Oct 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The room is clean and sanitary, the view from the high floor is beautiful, the breakfast is very good, the front desk service is very good, the facilities are complete, travel is very convenient, and the service of the housekeeper is also very good. I highly recommend staying here.
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Response from Property: Your support is the cornerstone of our growth and development and the driving force for providing quality services. We promise to give back to our customers with better services, and we also look forward to your valuable suggestions for our development in the future. Thank you for your support.
Guest User
Deluxe Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is clean and tidy, the service attitude is good, and the infrastructure is complete.
Service: still good
Sanitation: clean and tidy
Facilities: complete with laundry room
Environment: surrounding environment is good, sleep well
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Response from Property: Thank you for taking the time to give us such a high evaluation. Providing guests with a clean and comfortable environment and high-quality services is our constant goal. We look forward to meeting you again. I wish you a happy life!
Guest User
Deluxe Suite
Stayed in Sep 2024
Business travelers
23 review
4.0/5
Very Good
Posted on Sep 14, 2024
It's OK. The room is quite big, but the furnishings inside are not very new. It should have been renovated for some time. Overall, it is quite big and the hygiene is good. Good reviews.
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Thomson Lie
Superior Queen Room
Stayed in Aug 2024
Travel with friends
15 review
3.0/5
Posted on Aug 26, 2024
It is located at Ma'anshan Station on Line 11. It is a long walk and takes about 10 yuan to take a taxi. The hotel facilities are relatively old, the rooms are dry, and the bathroom has sufficient water. However, the WiFi can only be used by logging in with WeChat, and it cannot be verified using SMS from overseas. Hope Jinjiang The group should improve. The front desk clerk was too busy and the toilet paper in the room ran out. After breakfast, I told him to send it to the room, but when I checked out at noon, it was still not there. In addition, the food for breakfast could not keep up with the plate. They were all empty. I had to ask Auntie to add milk and soy milk, not to mention the fruits. They were all sold out as soon as they came out!
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Guest User
Deluxe Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
There are many varieties of breakfast, delicious and tasty. The front desk service is also very considerate and responsive. It's just a little detail. I brought some fruit, but there is no refrigerator in the room.
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Response from Property: Thank you very much for your affirmation and support of the hotel. Your satisfaction is our greatest responsibility and honor. Vienna is committed to providing guests with excellent services. Regarding the issue you mentioned about not having a refrigerator, we will definitely give you feedback. I hope that next time you come, I can bring you more happiness and surprises~
Guest User
Deluxe Room
Stayed in Jul 2024
Solo travelers
9 review
3.0/5
Posted on Aug 2, 2024
It is in an industrial area, with inconvenient transportation and no food around. There is only a Jiangxi restaurant at the hotel lobby. Except for breakfast in the morning, you have to take a bus to other places to eat.
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Response from Property: Dear guest: Hello! Xiaowei is very ashamed to bring you a bad feeling. The hotel is generally convenient for travel. You may be unfamiliar with the road when you come to Shenzhen for the first time. Please call our front desk next time. We will definitely give you the best travel suggestions. Xiaowei, on behalf of all the staff, looks forward to your next visit!
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Before check-in, I received a call from the hotel asking if I needed to turn on the air conditioner in advance. The hotel front desk service was very professional and the room was opened quickly. Although there were many people in line, I didn't have to wait too long. I booked a business king room on the 16th floor. It was quite quiet outside and the parking lot downstairs was also large. In short, this stay was a very good experience
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Response from Property: Dear guest: Hello! Thank you for staying at our hotel and taking the time to comment on us. We strive to provide the most meticulous service and bring every guest a comfortable experience of being at home. Serving every guest well is our consistent pursuit. We will uphold the service concept to give all guests the feeling of home. I wish you good health and smooth work. Thank you!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
I forgot to take pictures when I checked out of the room. I originally booked a business twin bed, but the front desk recommended a family room, which was more suitable, so I changed it. When I left, I gave my sister bubble water and a small toy. I have a small suggestion. I really didn't understand what the two little people's signs meant when I first entered the lobby. I hope the hotel can make a more eye-catching billboard. The room itself is great!
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Anonymous User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Before booking the hotel, I saw that the hotel had a large parking lot. It is a relatively friendly hotel for people like us who travel to Shenzhen from other places. The cost performance is relatively high. The subway entrance is not far away, and the Window of the World Ice and Snow World is also good for taking children to play. The attitude of the hotel staff is also very good, and they also gave gifts to the children. The children are very happy
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Guest User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
3.8/5
Good
Posted on Jul 28, 2024
I didn't expect that there are so many places to eat and play near the hotel. There is a night market nearby, and there are also places where you can take your children to play in the water not far away. You must bring swimming goggles to the Ranxiang Park. I personally think the water is a bit irritating to the eyes. There are quite a lot of people playing in the water park. It is recommended to go there from Monday to Friday. I feel that both adults and children can play, which is quite good.
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Guest User
Superior Queen Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The laundry room is well lit and very quiet to sit in and rest. The room service staff is very polite. The carpet in the room has been cleaned and is very clean. The room type is a regular layout, which I like very much. The only drawback is that there are not enough washing machines, and the dryer is too slow to dry, so you have to wait for a long time. I hope it can be improved in the future.
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Response from Property: Simple days are like a cup of fragrant tea, the more you taste it, the more delicious it becomes. High-quality services will prove their unique value under the test of time. I believe Vienna International will not disappoint you. We look forward to seeing you again!