Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)

Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station) Reviews

Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)

No.3026 Yanhe South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)
Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station)
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Joy Holiday Hotel Shenzhen (Luohu Port Huangbeiling Subway Station) Guest Reviews

4.6/5
Very Good
2245 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(2245)
Positive reviews(2194)
Reviews with photos/video(589)
Large rooms(267)
Friendly front desk staff(221)
Many amenities(106)
Well designed(47)
Close to metro(34)
Tasty restaurant(15)
Tasty coffee(11)
Negative reviews(51)
BETTY CHUNG
Superior Queen Suite
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The room was big and clean, the toilet was tidy. It takes ten minutes to walk from the metro station to the hotel. Not wheelchair friendly though. (小张）
Response from Property: Dear guest, thank you for your review and we are sorry for the inconvenience! Due to terrain conditions, the passage to the elevator in the hotel lobby needs to be designed in the form of stairs, but we will minimize the impact for you. You can ask our security or the front desk to help you take your luggage to the elevator entrance at any time, as long as it can improve the guests' stay. We will do our best to experience it! Please also supervise us^_^ We hope that our efforts will receive your understanding and support! Hope to see you next time!
Guest User
Superior Queen Suite
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The hotel is great. Service provided by ms Luo was excellent. Room is clean and quiet.
Response from Property: 感謝親對我們酒店的肯定！沒有什麼緣故，就是覺得喜歡你，你若多來一時，我便歡喜一時！我們的每一位員工都將以最好的姿態為您提供温暖的，優質的服務！期待您的再次光臨！
Shuk Man
Superior Queen Suite
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 15, 2024
What a nice hotel. It has been our 5th time here.
Response from Property: 酒店回覆內容: 尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。深圳喜悦假日酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。深圳喜悦假日酒店期待您的再次光臨
Junga
Deluxe Twin Suite
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Clean room with helpful staff and good room service.
Response from Property: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我 們會繼續努力時刻準備着您隨時回來。
eatplayhappyfa
Superior Queen Suite
Stayed in Nov 2023
Couples
7 review
3.7/5
Posted on Feb 6, 2024
Overall it is good, but the location is far from the MTR station.
Response from Property: 親，看到您的點評，我們很傷心沒能給客官您滿意的入住體驗，這是我們最大的遺憾。咱們酒店距離“黃貝嶺地鐵站“”步行8-10分鐘左右；我們期待您的再次光臨，一定會給您更好更滿意的入住體驗，會讓您感受到我們的誠意，也會讓您看到酒店的我們是在不斷的努力進步！
banana_baba
Superior Queen Suite
Stayed in Nov 2023
Couples
25 review
3.7/5
Posted on Dec 3, 2023
Location not convenient but the room is big enough. Can offer late check-out.
Response from Property: 親，感謝您對我們的選擇，感謝您對我們的肯定，看您這邊還有幾顆小星星沒有點亮，不知道是您點錯了，還是有什麼做的不好的地方，您可以第一時間提出來，小喜一定會竭盡所能為您解決，希望您能多來我們這邊，給小喜一個提升的機會!最後，祝您事事順心，生活愉快!
Guest User
Premier Suite (3 Beds)
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 4, 2024
The room was big and very nice ! Suitable for family vocation ! The breakfast needs further improvement!
Response from Property: 感謝您的點評！我們將積極跟進您所反饋的建議與意見，加強技能培訓，提高綜合服務質量。希望您再次光臨喜悦假日酒店，我們會給您一個滿意的驚喜！ 祝您生活愉快！
Guest User
Superior Queen Suite
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very nice and clean hotel, split level room, self service laundry available on third floor. Quiet location. We was serve by Miss Zhang（小张. She was very helpful and gone beyond her duty to help us to change the check in date due to our mis booking date. The hotel location is west of Luohu. Taxi fare is approximately ¥20 from the station. Do not take the taxis approach by strangers. Only take the dedicated taxis from the station.
Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅遊出行再次選擇我們酒店！真誠期待您的再次光臨！
Princess Julia To
Deluxe Twin Suite
Stayed in Aug 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Oct 31, 2023
My first time staying at The Shirriz Holiday Hotel, and I love the rooms' interior design. They are very spacious, clean, and also reticent. The price of the room is reasonable. The only downside is the location, in the middle of nowhere and not near Lo Wu Station.
Response from Property: 無言的時光 記載着經歷，成功了叫精彩；失敗了叫歷練！無聲的文字 傳遞着對我們意見與期待！感謝您的點評，同時感謝您選擇喜悦酒店！很遺憾沒能讓您非常滿意，也謝謝您對我們分享您的入住體驗，我們會再接再厲，願下次光臨能得到您的五星好評，期待與您再次相會，祝您旅途愉快！
sabir chaudhry sikander
Deluxe Twin Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
All staff is very kind and helpful.
Response from Property: Thank you very much！
TheJohnJayTravels
Superior Queen Suite
Stayed in May 2024
Business travelers
41 review
4.2/5
Very Good
Posted on Aug 30, 2024
Nice hotel located near the Luohu government and business centers
Response from Property: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為 每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我 們會繼續努力時刻準備着您隨時回來
Guest User
Superior Queen Suite
Stayed in Jul 2023
Couples
4 review
3.2/5
Posted on Sep 24, 2023
Hotel is not bad but the smoking smell in room was strong. Location is OK but u need to take taxi. Breakfast is ok.
Response from Property: Dear guests: Hello! Thank you for sharing your stay experience with us. We are sorry that we could not give you a perfect stay experience. If you have any problems with the room next time, you can contact the front desk at any time and we will help you deal with it. We will also report this issue to the relevant departments to improve and improve related issues. We hope you can see our improvements and give us another chance. At the same time, thank you for your message. We will strengthen the training of staff service awareness to bring you truly high-quality services. Please contact us in advance next time you check in, and we will try our best to give you a satisfactory answer! Sincerely look forward to your visit again!
Sharmaine Cheong
Superior Queen Suite
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
小張is really friendly and helpful! would recommend, great experience overall!
Response from Property: 您好！非常感謝您的入住與讚賞！很高興為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再次回來體驗，祝生活愉快！
Guest User
Deluxe Twin Suite
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 25, 2023
One of the best hotels. The room is spacious, clean and front desk service staff very helpful: Only feedback is there are not much eateries around but the saving grace is, it is walking distance to the MTR.
Response from Property: 無言的時光 記載着經歷，成功了叫精彩；失敗了叫歷練！無聲的文字 傳遞着對我們意見與期待！感謝您的點評，同時感謝您選擇喜悦酒店！很遺憾沒能讓您非常滿意，也謝謝您對我們分享您的入住體驗，我們會再接再厲，願下次光臨能得到您的五星好評，期待與您再次相會，祝您旅途愉快！
Sampah
Deluxe Queen Suite (Loft)
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Big rooms but sound isolation isn't ideal. Good service from Xiao Guo
Response from Property: 尊敬的客人：首先感謝您的悉心點評，對於您提到的隔音問題我們已反映至酒店相關部門，也已經開始有計劃地商量看能不能解決相關問題，請允許我們向您表達最誠摯的歉意，同時也非常感謝您能為我們提供這些寶貴的意見。我們希望在不久的將來誠邀您再次體驗併為您奉上更好的服務。