Est Hotel Reviews

This hotel has nice rooms and good wifi but that's about it. The service was very average, and they were trying to get us to spend more than what we had already booked. The breakfast is cold, cheap, packaged food in a brown bag, definitely not worth it. The bed was comfortable and the bathroom was nice. However it is not very convenient for the location. It takes a little more than an hour to get there from the airport, and it seems to be in a rougher kind of area.

Customer service didn't do anything about the noise on the floor above us we called 3 times in the middle of the night and nothing was done about it very disappointed

Ok stay

It is a nice hotel. The bedroom was very clean. The employees were really polite and understanding (I had lost my room card). The only problem is the location.

Clean and hygienic, good service attitude

Not bad first experience staying in a Toronto hotel. Parking is convenient, and you can walk for food! what! Am I not in Canada? Indeed surrounded by Indians.

There are no windows in the room, and when I turn on my phone to check the time in the morning, a cockroach crawls past my screen

Relatively close to the airport, but public transport is a bit inconvenient. If you want to go downtown, it may take a long time. Room equipment is also relatively general.

OK, relatively clean

The property was close to my meeting venue. It was difficult to access, the exterior looked very shabby, the promised breakfast was a bag of highly processed food stuffs, the place had a bit of an eerie feel to it...not sure what was going on

Roaches in the rooms and signs all over the hotel asking visitors to not leave garbage bags outside the rooms or you’ll be charged $200.00 which are your incidentals fee…. Keeping trash in the rooms and roaches in the room might have a correlation, or the lack of cleanliness and upkeep in the rooms.

The whole building smells like cleaning products. Fabulous fixtures destroyed by poor workmanship/installation. Very difficult to locate entry to building. Not impressed. Photos look great, but in reality not as nice as photos. Lipstick on a pig. They charged my credit card $200 deposit as a purchase, and refund after 5 business days, not processed as a hold, as the majority of hotels do.

Stayed one night. Front desk clerk very was friendly and kind. Room was clean and as pictured. No issues with anything.

The front desk rep gave me a better rate than *******. When asked if the gym works, she said yes however there was a notification on the door "gym closed due to Covid". The toilet was not functional. The shower took forever for the water to warm.......