Kyriad Marvelous Hotel Shenzhen Longgang Dayun City Center Guest Reviews
4.5/5
Good
553 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(553)
Positive reviews(520)
Reviews with photos/video(86)
Classy environment(51)
Quiet & comfortable(33)
Large rooms(22)
Friendly front desk staff(22)
Great value for money(19)
Easy to get around(11)
Stayed multiple times(6)
TV was average(5)
Negative reviews(33)
Dr.IELTS
Exceptional Double Bed Room (No Window)
Stayed in 5. 2023
Business travelers
35 review
4.2/5
Very Good
Posted on 3.5.2023
The breakfast buffet is an extra charge but worth it if you want try some local fare.
This hotel is my affordable go to in Longgang but is about a 20 minute walk from the Henggekeng Line 16 SZ Metro station.
It is quiet, clean, and moder.
The beds and linens are comfy. Windowless rooms are great for sleeping any time of day or night.
I will book again.
6/8
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel that this journey has brought you a sense of happiness. This is the responsibility of our service providers. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Exceptional Double Bed Room (No Window)
Stayed in 8. 2024
Travel with friends
1 review
2.0/5
Posted on 25.8.2024
Service: Very average, it can be said that there is none. A bottle of mineral water costs three yuan a bottle?
Hygiene: A very bad experience. Even the tea bags have a strange smell, like mold and more disgusting than mold. Friends who have stayed recently can pay attention and smell it, especially green tea.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Honor Double Bed Room
Stayed in 8. 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on 30.8.2024
Environment: Clean and tidy, with service staff cleaning every day
Original TextTranslated by Google
Response from Property: Every five-star review and every petal carries our sincere blessings. Please send your care, continuous blessings, and greetings to the breeze. May the flowers and green leaves accompany you and embellish your gorgeous life. Thank you for your affirmation of us and welcome you home again!
Guest User
Exceptional Double Bed Room (No Window)
Stayed in 8. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 4.8.2024
Very clean, good environment, very satisfied with the service attitude
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. Your recognition of us is like the spring breeze, like the clear spring, like the sunshine, gently passing through our hearts. I am sure that you are a person who is thoughtful and loves life. You recorded it on your mobile phone. The beauty in your eyes, and share this beauty with everyone! If life is a poem, then you are the one who writes it.
Guest User
Privilege Queen Room
Stayed in 6. 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on 3.6.2024
Overall it's pretty good, clean and tidy. The disadvantage is that the sound insulation is average and the voices in the corridor will be very noticeable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, share your stay experience! To the world, you are a person; but to Xiao Kai, you are an indispensable part of us~ Every time I see comments like this, Xiao Kai is very happy~ Satisfaction is only the starting point, surprise and touch are Our deepest pursuit is that a journey of a thousand miles begins with a single step. Thank you for being there on the road of growth. Looking forward to meeting you again!
doudou
Honor Double Bed Room
Stayed in 5. 2024
Other
18 review
5.0/5
Outstanding
Posted on 13.7.2024
The surrounding area of this hotel is relatively quiet. It's a new hotel, so it's relatively new. It's not in a very busy area. It's almost surrounded by residential areas. The hotel is not big. The room feels clean and hygienic, and the space is okay.
Original TextTranslated by Google
Response from Property: Fate is really wonderful. In the vast sea of people, Xiaokai met you and prepared the most considerate service for you. Xiaokai also believes that hard work will be rewarded. Xiaokai will always silently look forward to your arrival again!
pols
Privilege Queen Room
Stayed in 5. 2024
Couples
3 review
5.0/5
Outstanding
Posted on 7.5.2024
The environment is good. The front desk is also very friendly. It is very close to Coco Galaxy and Universiade Center Stadium. It is also very convenient to take a taxi
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your five-star praise. Kyriad Hotel (Shenzhen Dayuncheng Center) is located in the center of Dayuncheng, Longgang, Shenzhen. It is 50 kilometers away from Bao'an Airport and only 50 minutes' drive away. It is 12 kilometers away from Pinghu Station and only 20 minutes' drive away. It is 19 kilometers away from Buji Station and only 25 minutes' drive away. The hotel parking lot, conference room, breakfast room, gym, self-service laundry room, dryer, central air conditioning and air purifier in the room are all available. It is a good place for your business travel. Welcome to visit us next time. All the staff of Kyriad Hotel (Shenzhen Dayuncheng Center) wish you a happy life!
Guest User
Exceptional Double Bed Room (No Window)
Stayed in 10. 2024
Business travelers
4 review
1.7/5
Posted on 12.10.2024
The experience was very poor. The service attitude was very unfriendly, the hygiene was not good, and the bed felt uncomfortable against my skin. Not recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Exceptional Double Bed Room (No Window)
Stayed in 9. 2024
Couples
5 review
2.5/5
Posted on 22.9.2024
We arrived at the hotel in the afternoon and were arranged to go to the second floor. Not a single light was turned on on the entire floor. High-power blowers were placed at every corner. The noise was unbearable. Even with the door closed, I couldn't stop it. So I went downstairs and asked to change rooms. I just learned that the hotel was cleaning the carpets on Saturday... It was an inexplicable arrangement. It was done on weekends when there are the most guests. Then I arranged to go to the third floor. There were lights, but there was no shortage of blowers, and there were several carpet cleanings. The staff were using equipment with louder noises, and the detergent was everywhere. I slipped six or seven times, but luckily I didn't fall... The blower didn't turn off after six o'clock, so I called the front desk and asked me to unplug the cord myself. , then why does this hotel need a front desk staff? I can do everything myself, right? Then at 7 o'clock this morning, I was woken up by the noise from the residents on the floor. I called the front desk and asked them to come up and take care of it. They told me: There is nothing I can do. They are picking up a bride? excuse me? Your hotel city doesn't protect the rights of normal residents at all, so you can disturb other residents to take a rest by picking up a bride? It doesn’t matter what time it is, it’s around seven o’clock in the morning on weekends. Is picking up a bride something that you have to let go of? There was no initiative at all to assist in mediation. I just said that I had no choice but to stop talking. Your service is really rubbish.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret that you had a bad experience during your stay at the hotel. Since there is a wedding group checking in that day, it will be quite noisy. We have informed relevant colleagues to contact the person in charge to improve the situation. We are very sorry for the inconvenience caused to you. If you come here next time, we hope to book this hotel again. The hotel will arrange a room near the community for you and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Exceptional Double Bed Room (No Window)
Stayed in 8. 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on 26.8.2024
The front desk service is very enthusiastic and patient, special praise👍🏻. The room was also thoughtfully upgraded. The interior is clean and tidy, the hygiene is very good, and there is no peculiar smell. The sheets are clean and the toiletries are complete. The transportation is very convenient and the environment is relatively quiet overall. Recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your encouragement. Xiaokai will continue to work hard to meet your quality needs and strive to create a comfortable, relaxing, comfortable and warm travel life atmosphere, and bring more considerate new friend-style services and business travel experiences. Xiaokai hopes to use tranquility and the power of nature to replenish energy for guests who stop along the way and start better. Welcome to your next visit! Wish you a happy life!
Anonymous User
Exceptional Double Bed Room (No Window)
Stayed in 8. 2024
Other
1 review
0.5/5
Posted on 10.8.2024
When we got to the room, the toilet was not flushed. It was full of urine. He said he had cleaned it. Even the toilet was not cleaned. Please be careful about booking this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premier Twin Room
Stayed in 7. 2024
Travel with friends
2 review
1.7/5
Posted on 28.7.2024
The receptionist's attitude around 17:30 was very bad, and the power was out all morning the next day? ? ? baffling
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
DanielLau1
Exceptional Double Bed Room (No Window)
Stayed in 7. 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on 26.7.2024
A satisfactory hotel that I often come here for business trips. The environment is beautiful, clean and comfortable. I like it very much. I come here often.
Original TextTranslated by Google
Response from Property: Thank you very much for your perfect review. It is our responsibility to provide a comfortable and superior environment and service to every guest who stays in our hotel. Thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We will continue to work hard and look forward to your next appointment.
Guest User
Privilege Queen Room
Stayed in 7. 2024
Business travelers
5 review
2.8/5
Posted on 17.7.2024
Sound insulation is basically zero, but you still have to pay attention when cleaning the toilet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Exceptional Double Bed Room (No Window)
Stayed in 7. 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on 18.8.2024
Facilities: There are very few TV stations you can watch
Hygiene: Pretty good, but the smell in the bathroom is quite strong
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!