Silver Spring Hotel (Shenzhen Yuanling Subway Station)

Silver Spring Hotel (Shenzhen Yuanling Subway Station) Reviews

Silver Spring Hotel (Shenzhen Yuanling Subway Station)

Building 11, No.4, Yaoyi (Exit A of Yuanling Station), Futian District, Shenzhen, Guangdong, 518029, ChinaView Hotel Details
Silver Spring Hotel (Shenzhen Yuanling Subway Station)
Silver Spring Hotel (Shenzhen Yuanling Subway Station)Silver Spring Hotel (Shenzhen Yuanling Subway Station)Silver Spring Hotel (Shenzhen Yuanling Subway Station)
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Silver Spring Hotel (Shenzhen Yuanling Subway Station) Guest Reviews

3.4/5
102 review
Verified reviews
Location3.4
Amenities3.3
Service3.6
Cleanliness3.3
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All reviews(102)
Positive reviews(72)
Reviews with photos/video(9)
Easy to get around(14)
Great value for money(9)
Large rooms(8)
Average sound insulation(7)
Close to metro(6)
Convenient location(6)
Convenient parking(3)
Friendly front desk staff(1)
Negative reviews(30)
Buzhidaoqushenmemingzile.
Standard Queen Room (No window)
Stayed in Jul 2024
Travel with friends
1 review
0.5/5
Posted on Aug 2, 2024
Not good, very bad. The sanitary conditions are very poor. The hotel elevator is under renovation. You need to walk to the 6th floor. The room is humid. The air conditioning is not effective and needs to be turned on for a long time. The facilities are very old and the mattress is still uneven. The whole person They all slept sideways, and the quilts were not clean and smelled of cigarette smoke. They also had bruises on their bodies after sleeping all night, so choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Queen Room (No window)
Stayed in Apr 2024
Solo travelers
27 review
3.0/5
Posted on Apr 28, 2024
The price is relatively reasonable. This price is suitable for this environment. A bit: the room space is okay, the bed is quite comfortable, close to the subway station, and there are many delicious food downstairs Disadvantages: dim lighting, dirty carpet, no door in the shower, mosquitoes
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Apr 2024
Solo travelers
27 review
2.0/5
Posted on Apr 27, 2024
Very close to the subway station and easy to find. The room and bed are quite big The carpet is really not clean. Regular carpet cleaning is necessary. Mineral water costs money. It is labeled and clearly priced. It is voluntary consumption. The elevator was broken. Climbing the stairs to the sixth floor was quite tiring. Reading the reviews, it seems that many people have encountered broken elevators.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! The elevator needs to be replaced with a new one
SoAlfred
Standard Queen Room (No window)
Stayed in Mar 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 7, 2024
Close to the subway station, convenient transportation, many restaurants nearby, good food from both north and south, affordable hotel accommodation, but room facilities need to be improved, high cost performance, worth a try.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Aug 2024
Solo travelers
16 review
1.0/5
Posted on Aug 19, 2024
Check in at three o'clock and check out immediately before six o'clock and change hotels. The elevator has to go up to the sixth floor. The environment is poor and the facilities are dilapidated. Worse than a guest house, not like a hotel at all My hand was bitten several times
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Wucaibanlandemao
Standard Twin Room (No window)
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is clean and tidy, convenient and fast, and the price is affordable!
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Guest User
Standard Queen Room (No window)
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
OK. Not bad. The environment is good and the price is favorable. Like 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Standard Queen Room (No window)
Stayed in May 2024
Travel with friends
2 review
2.2/5
Posted on May 13, 2024
Not very good, the sleep is not very comfortable, the soundproofing is poor, the facilities are very old
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Ailvxingbuwenweishenme
Standard Queen Room (No window)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 10, 2024
Very clean, affordable, large room, good service, swipe card to close the elevator, very safe feeling.
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Anonymous User
Standard Queen Room (No window)
Stayed in May 2024
Family
3 review
1.0/5
Posted on May 3, 2024
The facilities are old, the smell is strong, the hygiene is worrying, I will not come again
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Standard Queen Room (No window)
Stayed in Aug 2024
Other
1 review
1.5/5
Posted on Aug 18, 2024
Sound insulation is very poor and the environment is poor
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Guest User
Deluxe Double Occupancy Room With Self-Service Laundry
Stayed in Mar 2024
Travel with friends
61 review
4.0/5
Very Good
Posted on Mar 9, 2024
The hotel is in a good location, with many delicious restaurants around and convenient parking
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Convenient transportation and good service attitude
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Solo travelers
6 review
1.0/5
Posted on Jan 26, 2024
The worst hotel I've ever stayed in. It doesn't have all the conditions that a hotel should have, and it has all the things that shouldn't! It can't be called a hotel, a pigsty or a latrine is more suitable! What's even more despicable is that the elevator broke down as soon as it was said to be broken. I live on the 6th floor and no one repaired it for 2 days. It's really frustrating! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Dorothy
Family-friendly Family Room
Stayed in Dec 2023
Family
7 review
2.2/5
Posted on Dec 27, 2023
Apart from the convenient location near the subway station, the room layout is not ideal. The reasons are as follows:- 1. There is a huge pillar between the ends of the two beds. There is no circulation at all, let alone watching TV. Please see attached photos as evidence. 2. The room did not match the photos during booking and the lighting was insufficient. The curtains are not clean and the environment is uncomfortable. 3. Unable to connect to wifi, unable to receive external information and communicate. 4. There is no combing, and two chairs are used for hair cutting. 5. The wardrobe has no door and the hangers are filthy. 6. The shower water is insufficient, and the toilet and shower are not separated independently. When showering, the entire toilet floor gets wet. 7. The ground of the public corridor on the entire 6th floor is uneven. 8. The gate is simple and insecure. 9. Some plugs in the room are not usable and are just for decoration. Some plugs are located at the bedside, which is a strange arrangement. 10. The pillow is too thin and cannot support the head, causing discomfort and affecting sleep quality.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!