Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Reviews

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

21-2, No.21 Yonghe Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
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Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Guest Reviews

4.7/5
Outstanding
566 review
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(566)
Positive reviews(558)
Reviews with photos/video(117)
Classy environment(38)
Delicious breakfast(31)
Friendly front desk staff(28)
Easy to get around(22)
Close to airport(14)
Convenient parking(11)
Perfect for business trips(5)
Stayed multiple times(1)
Negative reviews(8)
Mr. Tino
Standard Double Room
Stayed in Jun 2024
Couples
7 review
4.7/5
Amazing
Posted on Jun 30, 2024
Check in progress simple and convenient. Staff good but not willing to offer guest option( example breakfast take away can’t do, maybe hotel policy or culture difference ).
KR Explores
Cozy Queen Room
Stayed in Nov 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Good Business Friendly Hotel. Good Food. Friendly Reception
6/13
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and atmosphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Tunwaideqiaoxiansen
Standard 2-bed Room
Stayed in Jun 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Environment: The guest rooms are very clean and the environment in the lobby is also good. It is very convenient to sit down and work. Service: The lady at the front desk is very gentle and the check-in process is very fast. Facilities: The parking lot is very big and can be parked sideways! ! ! Hygiene: The bathroom is very well designed, it is a full room, and it is also very clean. It is recommended to book a deluxe room, the sofa and work desk are still very useful. If you are flying to Shenzhen, it is quite comfortable to choose this hotel.
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Response from Property: Dear guests, hello! The hotel provides diversified and humanized service facilities, including a buffet restaurant, self-service laundry area, gym and welcome coffee. Slow down and give yourself a cup of coffee, so that guests can enjoy the light luxury style design and atmosphere every time they check in.中, Put aside your tiredness Dear guests, hello! The hotel provides diversified and humanized service facilities, including a buffet restaurant, self-service laundry area, gym and welcome coffee. Slow down and give yourself a cup of coffee, so that guests can enjoy the light luxury style design and atmosphere every time they check in. in, let go of fatigue
Anonymous User
Standard Double Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 25, 2024
The room is clean and tidy. The hotel service attitude is good. If the room is not tight, it will help to upgrade. The breakfast is also very rich. It is suitable for couples to go on a date and business trip. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen International Convention and Exhibition Center Bao'an Exhibition Hall. The straight-line distance to Bao'an Airport is 5.5km, a 35-minute drive, and the straight-line distance to the exhibition hall is 2.9km, a 15-minute drive. Take No. 12 It takes 15 minutes to reach the exhibition hall by subway line 12, and it takes about 7 minutes to ride to Fuhai West Station of subway line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including buffet restaurants, self-service laundry areas, gyms, etc., allowing guests to put aside their fatigue in the light and luxurious design and atmosphere every time they check in. Thank you for your recognition and favor of Yishang Hotel! We hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Chaoyue6803
Cozy Queen Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is clean and tidy, with complete facilities and comfortable bedding
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yishang Hotel (Shenzhen International Convention and Exhibition Center Airport Branch). The hotel provides diversified and humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym and welcome coffee. Slow down and give yourself a cup of coffee. Guests can get rid of fatigue in the light luxury design and atmosphere every time they stay.
lucky all time
Standard Double Room
Stayed in Feb 2024
Family
18 review
3.7/5
Posted on Feb 12, 2024
The hotel is relatively new but the location is a bit remote. There is a sterilizer in the room. I don’t know if it was the night of New Year’s Eve when I checked in. I asked for two long towels and the guy who brought them was a security guard. His black mouth and face were quite scary. This person should be educated. , there is no etiquette for hospitality, and we must help each other on special days. If we don’t want to, we just don’t do it. There is also a chef in the restaurant who stares at people all the way in the restaurant and steals their food in a hurry. Even if he takes two of his eggs, it is unreasonable because it is the first day of the new year and all the restaurants outside are closed. When I went to mainland China to celebrate the New Year's Day, I had no idea that most places were closed and there was no food outside. I hope your staff will be considerate and don't think that people must be thieves.
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Response from Property: Dear guest: Hello! Thank you for your timely feedback. I hope it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
Anonymous User
Standard Double Room
Stayed in Feb 2024
Other
20 review
1.0/5
Posted on Feb 11, 2024
Too bad, there are obvious stains and unknown objects in the cup, obviously left behind
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the inconvenience caused to your stay. All our cups are thoroughly cleaned and disinfected before use, and we will retrain our employees to ensure that they understand the correct cleaning procedures and strictly implement them. We attach great importance to the experience of every customer, and your feedback is very important to us. Once again, I apologize for the inconvenience caused to you, and finally wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Dec 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Convenient parking and easy to find. A very good hotel with a rich breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and atmosphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
mcch9955
Standard Double Room
Stayed in May 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on May 20, 2024
Breakfast was OK. filling The room is beautifully decorated and clean. The washbasin, toilet room and shower room are all separate. The environment is next to the airport and there are no attractions. The nearest station to the subway is Qiaotou West Station, not Fuyongshi. Taxi fares at both stations are the same. There is also a Yishang restaurant near Fuyong Station, so don’t go wrong. The subway is more than 36 kilometers away from the bustling centers of Shenzhen such as Dongmen Pedestrian Street and Shenzhen North Railway Station. It takes at least an hour and a half by subway and requires transfers. The only unpleasant thing: There was a female front desk clerk wearing black-rimmed glasses who spoke loudly and seemed to be swearing. Don't ask unnecessary questions or say unnecessary words when checking in, otherwise you may be inexplicably bullied by her. in conclusion: All in all worth a stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for taking the time to share your stay experience. We always strive to provide a comfortable and enjoyable stay, but we regret that we did not meet your expectations. We sincerely apologize for the inconvenience caused to you and thank you for your feedback. If you consider staying here again, we will do our best to provide you with a more perfect service experience. I wish you a pleasant journey!
CHOO
Standard Double Room
Stayed in May 2024
Solo travelers
9 review
4.5/5
Great
Posted on Jun 19, 2024
Breakfast is okay and filling. The room decoration is beautiful and clean. The washbasin, toilet room and shower room are all separated. The environment is next to the airport and there are no attractions. The nearest station to the subway is Qiaotou West Station, not Fuyongshi. Taxi prices at both stations are the same. There is also a Yishang restaurant near Fuyong Station, so don’t go wrong. The subway is more than 36 kilometers away from the bustling centers of Shenzhen such as Dongmen Pedestrian Street, Shenzhen North Railway Station, Futian, etc., and it takes at least 95 minutes by subway! And it has to be transferred. Shenzhen really needs to build an airport express line! The front desk staff are all friendly, except for one female front desk staff wearing black-rimmed glasses who speaks loudly. If she is unfriendly, she may feel like she is swearing. Do not speak irrelevant words, and avoid asking unnecessary questions or saying unnecessary words when checking in. Otherwise, there is a chance that the unfriendly female receptionist will cum! Inexplicably, she shouted back at you. Conclusion: All in all worth a stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for taking the time to share your stay experience. We always strive to provide a comfortable and enjoyable stay, but we regret that we did not meet your expectations. We sincerely apologize for the inconvenience caused to you and thank you for your feedback. If you consider staying here again, we will do our best to provide you with a more perfect service experience. I wish you a pleasant journey!
rexcorleone
Cozy Queen Room
Stayed in May 2024
Solo travelers
26 review
4.7/5
Amazing
Posted on May 12, 2024
The hotel is located near the airport, suitable for passengers. The room is smart, clean and sanitary, and the buffet breakfast is also good. There are some small restaurants, convenience stores and a large shopping mall nearby.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! If you are well, it will be a sunny day. Thank you for your five-point praise. We will continue to work hard and move forward, looking forward to meeting you next time~
Guest User
Cozy Queen Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 5, 2024
Very good, luxurious rooms, and delicious breakfast. If you walk there, there are construction sites around, and if you take a Didi to Phoenix Mountain, the subway, the high-speed rail, and the airport, it's quite close
Original TextTranslated by Google
Response from Property: Dear guests: Hello! If you are well, it will be a sunny day. Thank you for your five-point praise. We will continue to work hard and move forward, looking forward to meeting you next time~
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
2 review
3.0/5
Posted on Apr 26, 2024
The airplane was very noisy, and I had to be very sleepy to sleep, so I didn't have a good rest. The breakfast plates were not cleaned up in time, and there was no clean table to sit on. I asked the service staff if they wanted to clean up, but there was no response. I wiped it myself with a paper towel. The coffee beans were gone and no one refilled them. I didn't expect the brand chain to be like this. I stayed here for the exhibition, but the overall experience was not good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we could not bring you a good stay. Xiaocheng feels very guilty. We will also actively give you feedback. Xiaocheng will work hard and look forward to your visit next time. Xiaocheng will take this as a lesson and make timely improvements.
Guest User
Standard 2-bed Room
Stayed in Apr 2024
Business travelers
4 review
4.2/5
Very Good
Posted on Apr 10, 2024
Environment: The hotel environment is good, close to the airport, and the sound insulation is good. Service: Parking service needs to be improved. Registration is required every time you enter and exit. The process can be optimized
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we could not bring you a good stay. Xiaocheng feels very guilty. We will also actively give you feedback. Xiaocheng will work hard and look forward to your visit next time. Xiaocheng will take this as a lesson and make timely improvements.
Guest User
Comfortable Big Bed Room
Stayed in Aug 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2023
I went on a business trip for my company. It was a great hotel. It was my first time there. The front desk lady upgraded the room for free. The room was clean and tidy, the surrounding environment was quiet, and the invoice was mailed for free. The service attitude was very good. I will come here often if I need it in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and atmosphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!