Kaiyade Hotel

Kaiyade Hotel Reviews

Kaiyade Hotel

Building a, Jinbao garden, 83 Changxing Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Kaiyade Hotel
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Kaiyade Hotel Guest Reviews

4.5/5
Good
1089 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1089)
Positive reviews(1025)
Reviews with photos/video(112)
Friendly front desk staff(107)
Classy environment(98)
Easy to get around(70)
Many dining options(40)
Many amenities(37)
Close to metro(26)
Perfect for business trips(10)
Negative reviews(64)
KelvinKelvin
Light Enjoyment Double Bed Room (Smart Guest Control + Breezy Comfort)
Stayed in May 2024
Travel with friends
33 review
4.0/5
Very Good
Posted on May 27, 2024
The pirce of the hotel is not expensive. The room is quite clean.
Anonymous User
Light Enjoyment Twin Room (Smart Guest Control + Harmonious Joy)
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The room is clean The front desk service attitude is good and patient Very comfortable stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Guest User
Exclusive Suite (Smart Guest Control + Tea Break Negotiation Area)
Stayed in Oct 2023
Business travelers
34 review
1.0/5
Posted on Oct 31, 2023
The hotel room is too small. It is completely different from the room on the order page. The distance between the hotel bed and the wall is too close. It is completely inconvenient to move around. The sheets and duvet covers also feel old. It is not worth a second stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The size and area of ​​the hotel room are clearly written in the pictures. At that time, our hotel staff asked you to change the room. You said it was okay at the time. Now I am surprised to see your review! We replace the linens every six months. Looking forward to your next visit! ~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital. The hotel is located in the center of Nanshan District, Shenzhen. Surrounded by Shenzhen University, Window of the World, OCT Happy Valley, Sea World, Nantou Ancient Town, Nanshan Museum, Shekou Cruise to Hong Kong-Zhuhai-Macao Bridge and many other places to visit. The transportation is very convenient! wish you a happy life!
Qiaokelizhunvshi
Light Enjoyment Double Bed Room (Smart Guest Control + Breezy Comfort)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The room is clean and sanitary, and the location is excellent. Xiao Cai at the front desk is very dedicated to helping customers solve their problems🥰
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Guest User
Light Enjoyment Double Bed Room (Smart Guest Control + Breezy Comfort)
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The guy at the front desk is enthusiastic. The hotel has complete facilities, clean and convenient for travel
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
aveling1996
Light Enjoyment Twin Room (Smart Guest Control + Harmonious Joy)
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel has convenient transportation and convenient eating nearby. I went to Hong Kong, Zhuhai and Macao for one night and was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Guest User
Light Enjoyment Double Bed Room (Smart Guest Control + Breezy Comfort)
Stayed in Jan 2024
Booked for others
4 review
1.0/5
Posted on Jan 15, 2024
The equipment is old, the lights on the dressing table are broken, and no one takes care of the hot water and cold water when taking a shower. Some of the mattresses were yellow and oozing. No wonder the smell was so strong when I entered the room. I didn't know how to replace it with a new one. The experience was extremely bad, not just bad, but very bad. Another point is that in the hotel, you can only stay in the room and cannot come out. If you go out to sit on the balcony at the back for a while, you will be kicked out by their boss. I spent money to live in a prison without any personal freedom. Really a rubbish boss.
Original TextTranslated by Google
Response from Property: Since our hotel can be so bad, I don't know why people come here every now and then and can't even get rid of it. I believe that people with such malicious bad reviews will treat it as air in such a large and civilized city. The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital. The hotel is located in the center of Nanshan District, Shenzhen, surrounded by Shenzhen University, Window of the World, OCT Happy Valley, Sea World, Nantou Ancient City, Nanshan Museum, Shekou Cruise to Hong Kong-Zhuhai-Macao Bridge and many other places to visit. Welcome new and old customers! I wish you all a happy life!
Guest User
Premier Family Friendly Room (2 beds)
Stayed in Jan 2024
Family
1 review
1.0/5
Posted on Jan 14, 2024
The 1.5cm bed is actually only 1.2 meters. The environmental hygiene is very poor, especially the bathroom and the toilet smells bad.
Original TextTranslated by Google
Response from Property: Dear guests, we have individual rooms with beds of 1.35 meters. If you need it next time, you can tell our front desk if you have any requirements. We will try our best to arrange a bed of 1.5 meters for you. As for the problems you reported, we will We will be closer here. We are here to serve you 24 hours a day. Please feel free to call our front desk at any time. I'm really sorry for bringing you a bad stay experience.
Guest User
Zhixiang Double Bed Room (Smart Guest Control + Deep Sleep Ambiance)
Stayed in Jan 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Mar 21, 2024
It's good in every aspect, except that it's a little far from the subway. . There are a lot of delicious food downstairs
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Guest User
Honor Double Bed Room (Smart Guest Control + Bright And Clean)
Stayed in Jan 2024
Travel with friends
37 review
1.0/5
Posted on Jan 7, 2024
Is this rating fake? The toiletries are placed on the desk. Who washes on the desk? I took a long time to find them when I was halfway through washing. The water temperature is also unstable. I am really drunk.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. The hotel will do its best to improve the issues you raised. If you have any questions about the room after checking into the hotel, you can contact our front desk and we can change the room for you. We sincerely apologize to you and look forward to seeing you again. Thanks
Guest User
Exclusive Triple Bed Room (Three's Company)
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The environment is good. It's very convenient to check in and check out. The receptionist Xiao Huang is very warm and nice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your attentive stay experience with us and recognizing our service level. We are glad that our environment and service left you with wonderful memories that will last long after you leave. Letting every guest have an unforgettable stay experience is what the hotel has always pursued. We are happy to embellish your stay with a touch of uniqueness and thoughtfulness. Thank you again for choosing our hotel and we look forward to your next visit. ~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital. The hotel is located in the center of Nanshan District, Shenzhen. Surrounded by Shenzhen University, Window of the World, OCT Happy Valley, Sea World, Nantou Ancient Town, Nanshan Museum, Shekou Cruise to Hong Kong-Zhuhai-Macao Bridge and many other places to visit. The transportation is very convenient! wish you a happy life!
Guest User
Exclusive Triple Bed Room (Three's Company)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is tidy, the front desk staff are very nice, and the environment is quiet
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Guest User
Light Enjoyment Double Bed Room (Smart Guest Control + Breezy Comfort)
Stayed in Dec 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 14, 2023
The room is very large, with good sound insulation, clean and hygienic, suitable for traveling and living
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! ~~~~The hotel is only a 10-minute walk from Exit C of Taoyuan Metro Line 1 and Exit H of Nanshan Metro Station Lines 11 and 12. The transportation is very convenient. Diagonally opposite is Huazhong University of Science and Technology Union Shenzhen Hospital.
Makemeieryuanshao
Honor Double Bed Room (Smart Guest Control + Bright And Clean)
Stayed in Dec 2023
Travel with friends
2 review
1.0/5
Posted on Dec 3, 2023
Very bad review. I'm really convinced. It's noisy. I'm woken up every day. And the big room still feels very small. I don't recommend it at all. I won't come here again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! I'm very sorry for bringing you such a bad experience during your stay! We sincerely apologize to you! The recent renovation downstairs will be a little noisy. We have communicated with the construction team to start the work as late as possible and arrange relatively quiet rooms. Due to the recent high occupancy rate of the hotel, sometimes the available rooms are limited. For this reason, we will give you We apologize for the inconvenience caused. Your valuable opinions are very important to us. We will inform the relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! As for the small space you mentioned, guests who are familiar with Nanshan District in Shenzhen know that this is a place where every inch of land is at a premium. Compared with surrounding hotel rooms, our hotel’s rooms are relatively large. Basically every room has windows and the air environment is very good. Well, this price is a reasonable price, and the hotel staff is very happy to serve you. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Exclusive Triple Bed Room (Three's Company)
Stayed in May 2023
Family
4 review
5.0/5
Outstanding
Posted on May 22, 2023
I booked a three-bed room on Ctrip. The price for the first night was only 382 yuan, and the second and third nights were 449 yuan, which is higher than the store room rate. I suggest you book on Ctrip the first time, and go to the store front desk to ask the second time. If you want an extra bed and quilt, the hotel needs to add 30 yuan, or there may not be a quilt. This situation is rare in so many hotels. In other aspects, the whole hotel is very good, the air conditioning is also very good, in a word, it is very good and worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. It just so happens that these two days are the 520 Festival. The overall market price has increased. The price/performance ratio is always very high. I look forward to seeing you again! I wish you a happy life! ! !