Hyatt Place Shenzhen Dongmen

Hyatt Place Shenzhen Dongmen Reviews

Hyatt Place Shenzhen Dongmen

No. 3018 Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Hyatt Place Shenzhen Dongmen
Hyatt Place Shenzhen DongmenHyatt Place Shenzhen DongmenHyatt Place Shenzhen Dongmen
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Hyatt Place Shenzhen Dongmen Guest Reviews

4.6/5
Very Good
1013 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1013)
Positive reviews(998)
Reviews with photos/video(240)
Easy to get around(97)
Large rooms(67)
Close to metro(62)
Convenient for shopping(57)
Tasty food(49)
Friendly front desk staff(36)
Stayed multiple times(28)
Perfect for business trips(8)
Negative reviews(15)
Anonymous User
Room With 1 King Bed No Sofa Bed
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 9, 2024
Good service and very nice location right at the shopping area. Staff is also cooperative. Should visit next time.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Expat
Specialty Room With Sofa Bed
Stayed in Mar 2024
Solo travelers
119 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Local stay. Staff kind. Across from Dongmen Food Street and some shopping. Street carts have good fruit prices to take back home. Breakfast good. Really nice lobby. Can walk to Barbecue Alley. Lively area, nice travelers around. Taxis of plenty. Please add bathrobes. Towels and facilities good.
6/16
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Guest User
Suite With 1 King Bed No Sofa Bed
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 7, 2024
Thx Yanis for her great help. Another great facility is the bathroom with a chair, an age friendly design, good for family trip with elderly.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We are very glad to receive your good comments and praises on the hotel! Your affirmation is our driving force. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit.
Anonymous User
Room With 1 King Bed No Sofa Bed
Stayed in Aug 2024
Couples
26 review
5.0/5
Outstanding
Posted on Aug 12, 2024
Simply impressive. Impeccable service by front desk, especially to Tina and her teammates. Smooth check in and helped us with all queries since its our 1st time in Shenzhen. Wonderfully located above the metro, which was critical as traffic in Shenzhen is so unpredictable. Only complain was the lift which was faulty during 1 of the nights. ๐Ÿ‘๐Ÿ‘
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Guest User
Room With 1 King Bed No Sofa Bed
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Great Location, good services
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Liza
Specialty Room With 2 Twin Beds No Sofa Bed
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 4, 2024
Good location near dongmen square..very crowded area..lots of stores and restaurants. the hotel served good breakfast..rooms was spacious..and clean.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Anonymous User
Suite With 1 King Bed No Sofa Bed
Stayed in Dec 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Good location - less than a minute walk from Laojie subway station. Shenzhen Railway Station is only two stations away from Laojie subway station if you wish to visit Guangzhou and Hong Kong. Plenty of eateries and shopping malls around the hotel as well. Housekeeping did a great job - the room is very clean with towels and bottled water stocked daily.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
sweetsecret
Suite With 1 King Bed No Sofa Bed
Stayed in Dec 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Excellent hotel. Be it service, staff or location, it is excellent. My extra bed was placed at the living hall and we have requested to move into the room next to the queen bed. The housekeeper tried and managed to squeeze in for us. The staff at counter will greet with smile. The breakfast is nice and varieties changed everyday. Many eateries and shopping malls.The location is next to many wholesale buildings mainly for clothings. The Laojie streets is so happening every night with live streamers performance. Train is just next to the hotel, 2 stops from Louhu station. Highly recommended. If I go SZ again, I will definitely choose this hotel.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Annie
Specialty Room With 2 Twin Beds No Sofa Bed
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Breakfast (small choice)...very Very nice and delicious and fresh Breakfast. Only room disappointed- toilet door face to bed. Bed just beside toilet door- light open go to toilet midnight, very very disturbing partner sleep ๐Ÿ’ค ๐Ÿ˜ด....and not hygiene
Response from Property: Thank you for your stay and feedback. It's a pity that we didn't provide you with a full score experience this time. We look forward to the next opportunity to provide services for you.
KJChina
Specialty Room With Sofa Bed
Stayed in Dec 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Jan 4, 2024
Location good for shopper, it is very convenient to shop and meals. The mrt just right below the hotel.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Guest User
Specialty Room With 2 Twin Beds No Sofa Bed
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Very easily acessible by subway or taxi. In the heart of Dongmen shopping district which has countless options of food & shopping! The family totally love it.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Sim Cik
Specialty Room With 2 Twin Beds No Sofa Bed
Stayed in Jun 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 18, 2024
Super good location, just above the train station! Lots of eateries around! Clean room! Value for money!
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Guest User
Room With 1 King Bed No Sofa Bed
Stayed in Dec 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 23, 2023
This hotel is ideally located at Dong Men walking district, hotel even provides business center equipped with computer and printer accessibility. Room is very comfortable.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Guest User
Specialty Room With 2 Twin Beds No Sofa Bed
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Nice hotel at a prime location. Spacious room. Will definitely stay here again next time.
Response from Property: Dear guest, thank you for choosing Hyatt Place Shenzhen Dongmen. We're pleased to receive your favorable comments and compliments on the hotel! Your affirmation is the driving force for us to move forward. Our hotel will continuously improve its service quality and bring you more surprises. Thank you again for your trust and love, and we sincerely look forward to your next visit!
Min Feng
Specialty Room With Sofa Bed
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on May 21, 2024
Location is right above a shopping mall with many great food, as well as at the Night Market. As the hotel is at the Night Market, expect frequent traffic noises (cars honking) starting from 7am and up till 12am+ at night. Hotel should consider improving their windowโ€™s sound insulation due to the noise. Also, we used the metro most of the time due to the traffic jam below the hotel
Response from Property: Thank you for your stay and feedback. We attach great importance to the situation you mentioned and communicate with colleagues in all departments of the hotel at the first time. It's a pity that we didn't provide you with a full score experience this time. We look forward to the next opportunity to provide services for you.