Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store) Reviews
Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store)
Lobby, 1st Floor, Building 2, Ocean Binhai Building, Longchuantang Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Koi Video · HOTEL (Shenzhen Nanshan Lilin Subway Station Store) Guest Reviews
4.7/5
Outstanding
4404 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(4404)
Positive reviews(4328)
Reviews with photos/video(766)
Easy to get around(387)
Classy environment(375)
Awesome amenities(275)
Close to metro(267)
Friendly front desk staff(195)
Many amenities(138)
Perfect for business trips(36)
Loved the night views(30)
Negative reviews(76)
Guest User
Guestroom - City-View, Night View (Double Bed) (Balcony, Fridge)
Stayed in Apr 2024
Solo travelers
2 review
3.7/5
Posted on Jun 10, 2024
Unsafe! A man entered my room in the middle of the night even though I had set the door to the locked position. I reported to reception and took out the batteries from the the lock the following night. Reception said they’d look into it but never got back to me.
Nice in every other respect, but the safety issue cannot be overlooked.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Amanda
Selected Queen Room
Stayed in Jul 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jul 26, 2024
The hotel was nice and clean
John
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 19, 2024
Convenient, close to underground station , many restaurants nearby too . Room clean and reasonable
Emerson
Premium Twin Room (Balcony + Fridge + Washing Machine + Wifi Projection + Zero Pressure Pillows And Mattress)
Stayed in May 2024
Family
9 review
1.7/5
Posted on May 20, 2024
Good location but everything is terrible (service is run by college kids who daf, they give you used shampoo, water leaking, toilet is clogged, overpriced). Glad I’m out of there
Response from Property: Dear, I am very sorry to have brought a regret to your perfect experience, but we are also very grateful for the questions you have raised with us. We will definitely solve them as soon as possible. We also hope that you will support the little housekeeper in the future. Thank you!
Guest User
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Great experience. Clean and modern room, kind staff and nice views of Nanshan. I will definitely stay here next time I come to Shenzhen.
Guest User
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 10, 2024
I came to China for a business trip and rented it for nearly three months. A pretty great hotel, I will come again next time
Response from Property: [Self-service laundry + refrigerator] Dear~~ Thank you for staying in Yumanju. Xiao Y will continue to work hard to provide high-quality and efficient 24-hour butler service~ Xiao Y’s washing machine, refrigerator, induction cooker and other business and home services Facilities to help you travel~~
Guest User
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in Feb 2024
Other
5 review
2.2/5
Posted on May 16, 2024
Upon entering the room, I noticed an unusual smell which was quite off-putting. Despite attempts to air out the room, the smell persisted throughout my stay.
The shower was another area of concern. The water temperature was inconsistent, fluctuating between hot and cold, which made for an uncomfortable experience.
As for the service, it was average at best. I felt that there was room for improvement in terms of attentiveness and efficiency.
Overall, my stay at the hotel was less than satisfactory.
Remo
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in Feb 2024
Solo travelers
16 review
4.5/5
Great
Posted on Feb 18, 2024
Really nice and helpful people. Apartment had a great view, and was in a good location. Everything worked well, and there is a full kitchen and washing machine.
Only minus is that they did not have an iron, which I think is a big bummer, and also not a gym. But hey, you can't get everything.
Response from Property: [Self-service laundry + refrigerator] Dear~~ Thank you for staying in Yumanju. Xiao Y will continue to work hard to provide high-quality and efficient 24-hour butler service~ Xiao Y’s washing machine, refrigerator, induction cooker and other business and home services Facilities to help you travel~~
Guest User
Selected Queen Room
Stayed in May 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Jul 16, 2024
Really nice Hotel, I recommended, has every equipment you need.
Hope Ziyanda
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Perfect location and room (delux).
Great service too.
Guest User
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Booked 3 night, very nice and quiet neighbourhood, 3 minuts walk to the metro station. Staff are friendly and helpful at all time. Its also has a washing machine which make our trip easier for the 3 nights stay. No complaint, very bargain for the price.
Rcoop
Guestroom - City-View, Night View (Double Bed) (Balcony, Fridge)
Stayed in Dec 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Great location and very close walking distance to the metro station. Easy to take the metro to happy harbour or the shenzhen CBD. Washing machine is also very useful and there is a pole on the balcony to hang clothes to dry. I also found the hotel to be very quiet. Unfortunately the kitchen doesn’t have any bowls or cutlery so I couldn’t make any use of it.
Guest User
Selected Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Very very good - highly recommended
Eduarda Tamires
Deluxe Double Bed Room (Balcony + Washing Machine + Fridge + Zero Pressure Pillows And Mattress)