No.1 Jinji Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
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Bailinna Hotel Guest Reviews
4.4/5
210 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.2
Service4.5
Cleanliness4.3
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All reviews(210)
Positive reviews(201)
Reviews with photos/video(36)
Convenient location(26)
Easy to get around(25)
Close to metro(18)
Great value for money(17)
Classy environment(14)
Friendly front desk staff(8)
Strange smell in room(7)
Would stay again(6)
Negative reviews(9)
Anonymous User
Budget Loft Double Bed Room (with Washing Machine)
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very big and spacious, marble flooring is clean and clear, and the air is good. And service are friendly
Response from Property: Dear guest, thank you very much for your five-star praise and recognition. The Bellina Serviced Apartment is located in the prosperous area of Nanshan, 3 minutes' walk from Taoyuan Metro Station, and within 5 minutes' walk to Nanshan Hospital, Nanshan Museum, Nanshan Library and Nanshan Rainbow. It takes 10-15 minutes by taxi to the Mixc, Coastal City, Happy Valley, Window of the World and Shenzhen Bay in the Science Park. It is very convenient to take a taxi, subway or bus. The design of the apartment combines prosperity and fashion with tranquility. The guest rooms are ingenious, allowing you to experience the meticulous service and the new quality of life. Welcome to visit next time and wish you a happy life!
Rodo
Elegant Queen Room
Stayed in Dec 2024
Solo travelers
60 review
4.5/5
Great
Posted on Dec 7, 2024
Itts good for the price, and for a solo trip. The only bad thing is when somebody smoke inside the room next to you, you can smell the disgusting cigarrets inside your room.
Response from Property: Dear guest, thank you very much for your praise and recognition. The Bellina Serviced Apartment is located in the prosperous area of Nanshan, 3 minutes' walk from Taoyuan Metro Station, and within 5 minutes' walk to Nanshan Hospital, Nanshan Museum, Nanshan Library and Nanshan Rainbow. It takes 10-15 minutes by taxi to the Mixc, Coastal City, Happy Valley, Window of the World and Shenzhen Bay. It is very convenient to take a taxi, subway or bus. The design of the apartment combines prosperity and fashion with tranquility. The guest rooms are unique, allowing you to experience meticulous service and a new experience of life quality. Welcome to visit next time and wish you a happy life!
hoangyen
Budget Loft Double Bed Room (with Washing Machine)
Stayed in Dec 2024
Travel with friends
13 review
4.2/5
Very Good
Posted on Dec 2, 2024
+The room is bigger than I expected, the location is good, there are many restaurants and supermarkets nearby.
- It is recommended to add hooks for hanging clothes under the bed and next to the stairs in the room; the bathroom is not divided into wet and dry areas, the room has a musty smell, and the bathroom fan is loud.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇入住百霖娜,對於在入住過程中給您帶來的不好的體驗,我們深表歉意。也非常感謝您提出的寶貴問題,我們將立即對這些問題做出整改,以期下次給您帶來好的體驗。祝您一切順利。期待您的下次光臨。
Naimeiheng.
Budget Loft Double Bed Room (with Washing Machine)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The boss is very nice. Although the hotel doesn't have an elevator, he helped us take our suitcases up and turned on the lights for us. He is very polite. No wonder the hotel is doing so well and fully booked. The boss really knows how to do business!!! I will go again next time!!! And the environment of the hotel is also very good!!!
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation of our service. We will continue to work hard to improve and strive to bring better experience to our guests. We look forward to your next visit. Thank you!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Great environment, complete facilities, sanitation is OK, relatively clean; front desk service is in place, very attentive and enthusiastic, check-in is simple and convenient, close to the subway entrance and Nanshan Book City
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的五星好評和認可,百霖娜服務式公寓位於南山繁華地段,距離桃園地鐵站步行3分鐘,步行5分鐘內可抵達南山醫院、南山博物館、南山圖書館及南山天虹。打車10-15分鐘到達科技園萬象天地、海岸城、歡樂谷、世界之窗及深圳灣,打車、地鐵公交都非常方便的。公寓的設計將繁華時尚與寧靜致遠相結合,客房獨具匠心,讓您感受細緻的服務與生活質感的全新體驗,歡迎下次光臨,祝生活愉快!
Anonymous User
Special Queen Room
Stayed in Aug 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Aug 4, 2024
It is worth recommending. After living in so many apartments, this one has a very high cost performance, is clean and hygienic, has no peculiar smell, and everything is very new. It is very comfortable to live in. Not bad, I will stay with you next time I come.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise and recognition. The Bellina Serviced Apartment is located in the prosperous area of Nanshan, 3 minutes' walk from Taoyuan Metro Station, and within 5 minutes' walk to Nanshan Hospital, Nanshan Museum, Nanshan Library and Nanshan Rainbow. It takes 10-15 minutes by taxi to the Mixc, Coastal City, Happy Valley, Window of the World and Shenzhen Bay in the Science Park. It is very convenient to take a taxi, subway or bus. The design of the apartment combines prosperity and fashion with tranquility. The guest rooms are ingenious, allowing you to experience the meticulous service and the new quality of life. Welcome to visit next time and wish you a happy life!
Guest User
Light Luxury Loft Double Bed Room (with Washing Machine)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The room layout is simple, stylish and beautiful, there is also a washing machine👍, and the location is easy to find!
Hygiene: Good hygiene
Service: Great👍
Original TextTranslated by Google
Response from Property: Dear family, thank you for choosing and staying at Bailinna Apartment (Shenzhen Nanshan Taoyuan Subway Station) and for your valuable suggestions. Xiaona is very happy to receive your recognition. Xiaona hopes to give every guest who comes to the store the feeling of home, to let go of all the fatigue of the journey, and to have a good rest in a clean and comfortable environment. If you come here next time, we hope to have the opportunity to give you a satisfactory stay experience. The hotel is close to Taoyuan Subway Station, Nantou Ancient City, Nanshan Museum, etc., and we look forward to meeting you again.
Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Other
6 review
4.0/5
Very Good
Posted on Jul 21, 2024
First of all, the front desk service attitude is very good, the environment is relatively good, I feel that the hygiene is good and there is no big problem, but the facilities are indeed a bit shoddy, whether it is the bathroom glass door that was directly removed and no longer installed, or the mattress that makes a noise when turning over, and the washing machine that makes a piercing sound like construction, and the broken shower head that leaks seriously, and the toilet paper towels that will run out after a few uses, and the iron rack that will fall off when you put a bath towel. Fortunately, it was not hit when going to the toilet. Except for the facilities, everything else is great! ㊗The store is getting better and better!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our accommodation and leaving your valuable comments. We are deeply sorry for the equipment problems you reported and are actively making corrections. We promise that you will experience a more comfortable accommodation environment next time you visit. Thank you for your valuable comments and we look forward to seeing you again!
Anxiangkongji
Special Queen Room
Stayed in Jun 2024
Solo travelers
9 review
4.5/5
Great
Posted on Jun 4, 2024
Convenient transportation, about 5-6 minutes away from the subway station exit. There are many food shops on the left.
The room is clean. The toilet does not have dry and wet separation, but the space is acceptable, and it does not get wet when flushing inside.
There is a washing machine in the toilet, and a bag of laundry detergent, but I only stayed for one night and did not need to use it
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
Guest User
Special Queen Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The decoration is very stylish, divided into small areas, quite private, it feels pretty good, and there is a washing machine, which is very nice. The staff has a very good service attitude, is polite and courteous, and will help with luggage. Five stars!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的五星好評和認可,百霖娜服務式公寓位於南山繁華地段,距離桃園地鐵站步行3分鐘,步行5分鐘內可抵達南山醫院、南山博物館、南山圖書館及南山天虹。打車10-15分鐘到達科技園萬象天地、海岸城、歡樂谷、世界之窗及深圳灣,打車、地鐵公交都非常方便的。公寓的設計將繁華時尚與寧靜致遠相結合,客房獨具匠心,讓您感受細緻的服務與生活質感的全新體驗,歡迎下次光臨,祝生活愉快!
Guest User
Budget Loft Double Bed Room (with Washing Machine)
Stayed in Oct 2024
Couples
5 review
0.6/5
Posted on Oct 24, 2024
I went there for the third time. I was very dissatisfied this time. There was a smell of disinfectant as soon as I opened the door of the room. The toilet also had a strong smell. I flushed it many times but the smell was still strong. It was even worse the next day. Before check-out time, a cleaner kept knocking on the door and turning the doorknob to come in. I was so scared that I locked the door. It was too outrageous. When I went out to check out, I saw that the cleaner was a man. I would be scared to death if he really opened the door and came in.
Original TextTranslated by Google
Response from Property: Dear family, thank you for choosing and staying at Bailinna Apartment (Shenzhen Nanshan Taoyuan Subway Station) and for your valuable suggestions. Xiaona is very sorry that I couldn't give you a satisfactory stay experience. Regarding the disinfectant problem you mentioned, since our rooms are cleaned and disinfected for each guest, I am sorry that I couldn't help you ventilate in advance. You can ask Xiaona to provide you with a room again. Xiaona will also feedback to the relevant staff in the future, and the room will be ventilated in time after disinfection; Regarding the problem you mentioned that there was a staff knocking on the door before the check-out time, Xiaona will also get the details from the relevant department and give you a reply. Xiaona once again sincerely apologizes for the unpleasantness of your stay. Next time you come here, we hope to have the opportunity to give you a satisfactory stay experience. The hotel is close to Taoyuan Metro Station, Nantou Ancient City, Nanshan Museum, etc., and we look forward to meeting you again.
Anonymous User
Budget Loft Double Bed Room (with Washing Machine)
Stayed in Sep 2024
Other
2 review
3.5/5
Posted on Oct 5, 2024
The transportation is convenient, the nearby business district is convenient and the subway is not far away. The password lock is convenient and private. But the air conditioner is really dirty, and the washing machine is not very good. It takes more than an hour to spin dry.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for choosing to stay in our store. We apologize for the bad experience you have brought to you. We will immediately rectify the problem you raised and sincerely look forward to your visit and guidance next time.
Hà
Boutique 2-bedroom And 1-living Room Suite
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 25, 2024
The hotel is centrally located, with many restaurants nearby. The room was very clean, spacious and fully equipped. However, check-in took a while because we were foreigners.
Original TextTranslated by Google
Response from Property: Dear customers, thank you for choosing and staying at Bailina Apartment (Shenzhen Nanshan Taoyuan Subway Station Branch). Thank you for your recognition. Looking forward to seeing you again.
Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The hotel is very close to the subway station. There is a shopping mall next to it. It is also convenient for eating. The facilities in the room are quite complete. The sanitary services are quite satisfactory (I feel embarrassed that I stored my luggage for two days when I checked out. Hahaha. Give a good review.) I wish your business is prosperous.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your five-star praise and recognition. The Bellina Serviced Apartment is located in the prosperous area of Nanshan, 3 minutes' walk from Taoyuan Metro Station, and within 5 minutes' walk to Nanshan Hospital, Nanshan Museum, Nanshan Library and Nanshan Rainbow. It takes 10-15 minutes by taxi to the Mixc, Coastal City, Happy Valley, Window of the World and Shenzhen Bay in the Science Park. It is very convenient to take a taxi, subway or bus. The design of the apartment combines prosperity and fashion with tranquility. The guest rooms are unique, allowing you to experience the meticulous service and the new quality of life. Welcome to visit next time and wish you a happy life!
pawantudie
Elegant Queen Room
Stayed in Aug 2024
Business travelers
2 review
3.0/5
Posted on Aug 25, 2024
Hygiene: The room was too unhygienic, there were gum and hair on the quilt, the hotel had no elevator, only stairs, I was too tired that night so I just slept all night and I felt itchy the next day... The cups and toothbrushes used by the last person in the bathroom had not been replaced, and there were hair on the floor
The price and location were OK, but the hygiene was really bad
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for the bad stay experience. Thank you for your feedback. Maybe the auntie neglected the hygiene. If you have any questions during your stay, please contact the front desk in time. We are on duty 24 hours a day and we will solve it for you immediately. I look forward to your next visit and experience. I wish you a happy life.