Shijiazhuang Hotels with Airport pickup service

Overall the experience was good but at check-in I was surprised at the line of questioning from the clerk. Why is the name of the local company I came to visit required during check-in? My visa is a resident visa so I was surprised at this line of questioning. Other than that I don’t have any complaints and quite enjoyed my stay.

Because of business, I checked into the hotel in a hurry at night, and even breakfast was not used, so I didn't know much about other services in the hotel. The room is regular and not big, but it has everything you need. The small details in every aspect can make the guests feel the attentiveness of the hotel staff. What needs to be mentioned in particular is that I only had a brief contact with the front desk staff, but they made me feel the high-quality service concept and hotel culture. I believe it is nothing more than feeling at home. I specifically clicked back to the hotel's homepage and looked at the star. It was four stars, but it was indeed a five-star hotel. grateful!

I have been on frequent business trips recently and am exhausted. I originally booked the James Coffetel Hotel across the street, but all three rooms smelled of cigarette smoke. I had no choice but to check out and walk to Jinyuan to try my luck. Unexpectedly, the lady at the front desk was super enthusiastic and heart-warming. The room was directly upgraded from an ordinary king bed room to an exquisite king bed room for two nights. The room facilities are complete and advanced. The whole house is very modern and the smart voice system is very convenient. The lady at the front desk called me the next day to ask about my stay, whether it was The check-in environment, comfortable rooms and high-quality services all made me feel at home. I will definitely choose Jinyuan next time I go to Shijiazhuang!

The location is very good, you can see the night view of Jiazhuang. The facilities and sanitation are good. It is currently the first choice in Shijiazhuang. Thank you very much for Dandan’s attentive service and this rare warm moment during the business trip.

First of all, the room service is worthy of recognition. When I entered the room, I found that the quilt cover was stained. I called and quickly came up to change it. The PA sister was very polite and enthusiastic. She was well trained and in line with the old five-star hotel. Thumbs up! Secondly, the welcome snack arrangement was also quite surprising, but it was not very friendly to the weight-loss guests when it was delivered at night. Two options can be provided. Let's talk about the suggestions for improvement: 1. When booking, I left a message for a family of three. The reservation department did not inform the customer service to prepare supplies for three people in the room after the room was allocated. It was not delivered until I called the store; 2. There is no socket at the head of the bed, the USB charging head is dirty, and the double-sided tape has fallen off. Most mobile phones are no longer charging cables with this interface and cannot be used! In order to charge, I can only sit at the desk. It is recommended to replace the C-port charging socket; 3. The air conditioner in the room cannot be turned off. This may be a problem of hardware selection during decoration, but if it cannot be turned off, a comfortable room temperature should be guaranteed. I turned the air volume to the minimum and the temperature to the lowest. It was dry and uncomfortable all night, and the buzzing sound was constant during operation, affecting sleep. As a hotelier who has worked in the industry for many years, I still hope that your hotel will get better and better. By the way, the front desk service needs to be improved. It is mediocre, not enthusiastic, and has no relevant warm reminders. It is not up to standard!

Every time I go to Shijiazhuang, I will live here. Very good hotel. The facilities, environment and service standards exceed expectations. The room design is very reasonable, very spacious, the view is very good, the key service staff is very patient, and hot tea and hot water are presented when checking in. The room has no smell, very clean, There is a small refrigerator and a complimentary tea drink. Anshen tea is very delicious. The service staff also sent me a lot when I left. I was moved. It was a very good stay experience.

NIce clean hotel in the city downtown, reasonable price, friendly staff. Well, it seems that foreigners are not welcome to Shijiazhuang at all since foreigners are danger, probably all having COVID-19 regardless theis travel history. It could be nice if the body responsible for preparation of questionnaire for foreigners hire somebody who can prepare correct questionnaire form in English. Or maybe my English is poor...Well, question 1. Where did the stone come from: ...2. Reasons for coming to stone: ...It sounds as Mars exploration, or?

The overall experience of the hotel is very satisfactory, the room service is also very considerate and user-friendly, the facilities in the room are complete, and the hotel's swimming pool is very good, our children don't even want to swim. The hotel's breakfast is also very good, with a variety of varieties, and I will go there next time I have a chance.

I came to Shijiazhuang for a trip on May 1st. Local friends recommended this state-owned five-star hotel. The choice was very correct. It is worthy of being the first five-star hotel in Hebei Province. The location is good and travel is very convenient. There is free parking and the subway station is right outside. There is a place to rest in the lobby, free fruit tea, juice, and masks can be taken by yourself. What makes me most satisfied is the service here, especially the little girls at the front desk Xiaoxian, Xiaoqin, Supervisor Ran, the lobby manager Xiaohan, and the concierge manager. They really made me feel what caring and enthusiastic service is. The first-class service level [Strong][Strong][Strong], I will recommend it to my friends, and I will stay here again when I come to Shijiazhuang next time.

This is the second time I’ve stayed at World Trade Plaza. It’s neat and centrally located. Met my expectations in every way. The check-in process went very smoothly and Sunny (the receptionist) was very kind and spoke English. All in all a great experience and I would definitely stay here again! Thank you for a nice stay.