Yitel Hotels in Shijiazhuang

NIce clean hotel in the city downtown, reasonable price, friendly staff. Well, it seems that foreigners are not welcome to Shijiazhuang at all since foreigners are danger, probably all having COVID-19 regardless theis travel history. It could be nice if the body responsible for preparation of questionnaire for foreigners hire somebody who can prepare correct questionnaire form in English. Or maybe my English is poor...Well, question 1. Where did the stone come from: ...2. Reasons for coming to stone: ...It sounds as Mars exploration, or?

The location is very good, you can see the night view of Jiazhuang. The facilities and sanitation are good. It is currently the first choice in Shijiazhuang. Thank you very much for Dandan’s attentive service and this rare warm moment during the business trip.

Overall the experience was good but at check-in I was surprised at the line of questioning from the clerk. Why is the name of the local company I came to visit required during check-in? My visa is a resident visa so I was surprised at this line of questioning. Other than that I don’t have any complaints and quite enjoyed my stay.

First of all, the room service is worthy of recognition. When I entered the room, I found that the quilt cover was stained. I called and quickly came up to change it. The PA sister was very polite and enthusiastic. She was well trained and in line with the old five-star hotel. Thumbs up! Secondly, the welcome snack arrangement was also quite surprising, but it was not very friendly to the weight-loss guests when it was delivered at night. Two options can be provided. Let's talk about the suggestions for improvement: 1. When booking, I left a message for a family of three. The reservation department did not inform the customer service to prepare supplies for three people in the room after the room was allocated. It was not delivered until I called the store; 2. There is no socket at the head of the bed, the USB charging head is dirty, and the double-sided tape has fallen off. Most mobile phones are no longer charging cables with this interface and cannot be used! In order to charge, I can only sit at the desk. It is recommended to replace the C-port charging socket; 3. The air conditioner in the room cannot be turned off. This may be a problem of hardware selection during decoration, but if it cannot be turned off, a comfortable room temperature should be guaranteed. I turned the air volume to the minimum and the temperature to the lowest. It was dry and uncomfortable all night, and the buzzing sound was constant during operation, affecting sleep. As a hotelier who has worked in the industry for many years, I still hope that your hotel will get better and better. By the way, the front desk service needs to be improved. It is mediocre, not enthusiastic, and has no relevant warm reminders. It is not up to standard!

This is the second time I’ve stayed at World Trade Plaza. It’s neat and centrally located. Met my expectations in every way. The check-in process went very smoothly and Sunny (the receptionist) was very kind and spoke English. All in all a great experience and I would definitely stay here again! Thank you for a nice stay.

I came to Shijiazhuang for a trip on May 1st. Local friends recommended this state-owned five-star hotel. The choice was very correct. It is worthy of being the first five-star hotel in Hebei Province. The location is good and travel is very convenient. There is free parking and the subway station is right outside. There is a place to rest in the lobby, free fruit tea, juice, and masks can be taken by yourself. What makes me most satisfied is the service here, especially the little girls at the front desk Xiaoxian, Xiaoqin, Supervisor Ran, the lobby manager Xiaohan, and the concierge manager. They really made me feel what caring and enthusiastic service is. The first-class service level [Strong][Strong][Strong], I will recommend it to my friends, and I will stay here again when I come to Shijiazhuang next time.

The hotel environment and facilities are very good, the location is good, the surrounding area is relatively prosperous, parking is convenient and there is free parking, especially the lobby manager answered my questions about the surrounding attractions and snacks one by one, not bored at all, especially enthusiastic , The lady at the front desk service is also very good, I want to live in a room with a higher floor and a wider view when I check in, so the lady at the front desk immediately upgraded our room for free, and also delivered welcome fruits and mineral water, which rarely took time. Give me a comment, but the service of this hotel still gives me motivation, I hope it gets better and better!

This price is not expensive in the urban area. The accommodation environment and sanitation are much better than the express hotels with the same price. As soon as the order was placed, Yin Yunmei from the reservation department called to arrange the room. The front desk service attitude is standard, the room facilities are complete, and the bedding is good Comfortable, clean and odor-free, the guest room will also send fruit to Reyavi. The service personnel are of high quality, which is very different from some express business hotels. The breakfast has a variety of varieties. The hotel also has an underground parking lot. It is also very close to the subway station. You can get there in seven or eight minutes. The overall value for money is excellent, and it is a very satisfying experience.