Mercure Sibiu Arsenal
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sibiu
Mercure Sibiu Arsenal
Opened in 2023
48 Bulevardul Victoriei, Sibiu, 550024, Romania
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The Mercure Sibiu Arsenal offers a fantastic location close to the city centre. It is ideal for guests looking to explore, with nearby landmarks, including Arini Park, Astra Museum and the Sibiu Municipal Stadium. The newly renovated hotel has decorative Medias tiling and Cisnadie rugs creating a local feel. Access to our swimming pool and fitness area is free, while the ballroom is perfect for events. Parking is available for guests arriving by road, and there is a bus station within walking distance.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 13 Reviews
Amenities
Indoor swimming poolFitness RoomParking24-Hour Front DeskLuggage StorageBarRestaurantCar RentalMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Sibiu International Airport
(5.8 km)
Train: Sibiu Central Railway Station
(3.0 km)
Landmarks: Park StreetWorkout / Fitness
(290m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Superior King Room
1 King bed
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Smart door lock
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10
Superior Room with 2 Single Beds
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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10
Classic Room with 2 Single Beds
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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9
Suite With Double Bed And Sofa Bed
1 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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8
Classic King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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10
Privilege King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Guest Reviews
4.3/5
Very Good
13 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
Average for similar properties in Sibiu
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.67). Trip Coins can be used to save instantly on room rates.
Guest User
November 4, 2024
Disco noise from the discotheque approx. 400 m away all night long until shortly before 7 am. Obviously a problem known to the management but unresolved (see also previous feedback on this issue). Very friendly and understanding staff provided a different room with less noise during the night - supposedly in an accommodating manner - a little less noisy, but still an acoustic ordeal. However, it turned out afterwards that I had to pay for the move. If this was a way of increasing turnover, would it be a little harder for the management to deal with the noise? Without any night's sleep, all the criteria of a hotel (e.g. facilities, cleanliness, breakfast) remain irrelevant to me. Anyone who is not *very* tough when it comes to booming night-time noise is simply lost in this hotel, at least at weekends.
Guest User
August 24, 2024
Relatively new hotel that has not yet found a way to function smoothly. Reception staff were some really great and some rather bored. I had received an email to check in online, but this did not work. In the hotel I was told that it never works. Then why send the email? I did invest time. The booking data in the accor app informed me that the swimming pool was temporarily closed. In the hotel, it was open. Our room had some issues, we found an empty chocolate bar wrapper on the armchair, two lamps were not properly fixed to the wall, the toilet seat was also loose. We reported this upon checking out as one of us was not feeling well and did not want to be disturbed. The second room was not made every day, no idea why. Breakfast was theoretically very nice. In practice, there was not enough staff. No plates, no bowls, no cups, no glasses, 3 out of 4 coffee machines needed servicing and when I asked a young woman about it she showed me the one working (with a queu of 8 guests). Also - who chose the dishes? Smallish cups (150 ml) and glasses without handle, how are tea drinkers supposed to handle their drinks? Apart from the teething problems, nice choice of breakfast food. But if you are understaffed, do not oblige guests to book breakfast, I could not find an option without breakfast and it would relieve pressure from staff.
REMUS
August 3, 2024
I booked a premium room which had the breakfast included. We normally drink cold mineral water which just happened to not be part of the menu, extra fee had to be paid for it. Okay, understandable, however the servers hackled me for a signature the moment they placed the water bottles on my table. Respectfully, I responded that I was not done with my meal and to leave the tab open as I was sure more water had to be ordered. At this point I am very irritated and asked to speak with a manager. To my surprise no manager was present. I waited until I was done and then proceeded with closing my tab and pay for the water I consumed during my breakfast. Later, I made my
Guest User
August 15, 2024
Mi estancia en Sibiu fue muy positiva en este hotel. Ofrece un buen descanso.Las habitaciones muy espaciosas y limpias. Las cama cómoda y la decoración moderna. El desayuno variado y completo. Está un poco a desmano del centro. Ha sido una estancia confortable.
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Guest User
August 3, 2024
Quiere ser un hotel de 4 estrellas peto no llega. La habitación que nos ha tocado esta bien y con balcón, pero el baño un poco justo, la puerta no cerraba bien y la cama, aunque grande y cómoda pero la manta para taparse pequeña. O se tapa uno o el otro. Por eso digo, quiere pero no puede
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Guest User
July 10, 2024
Abbiamo soggiornato in questa struttura solo per una notte durante il nostro tour. La camera è grande e molto pulita, bagno spazioso. Nell'armadio si trovano gli accappatoi. Colazione varia e abbondante; la sala ristorante è molto spaziosa.
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Guest User
July 6, 2024
The hotel is spacious but not in a great location . But one thing for sure - definitely not Accor standards. All staff don’t wear uniforms and the housekeeping is poor! Floors are not vacuum as my biscuit crumbs are left on floor, nothing is washed including coffee cups,, nothing is refilled, the bed is not made to any hotel standards, they can’t even be bothered to do the basics of hanging robes back up and hairdryer back in place .. coffee pods left in machine from previous guest, toilet paper not refilled which is a necessity, absolutely not any hotel standards, I made an effort to tell reception and all he could say was they are low in staff. Accor needs to review this site. Giving them a poor name!
Gabriela
June 23, 2024
Good location, good breakfast
Helga
June 16, 2024
Das Hotel ist ok mit kleineren Mängel ,das Frühstück gewöhnungsbedürftig und Personal schrecklich bis aufs Andrea an der Rezeptipn die ihren Job mit Liebe macht.
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2023
- Number of Rooms: 121
The Mercure Sibiu Arsenal offers a fantastic location close to the city centre. It is ideal for guests looking to explore, with nearby landmarks, including Arini Park, Astra Museum and the Sibiu Municipal Stadium. The newly renovated hotel has decorative Medias tiling and Cisnadie rugs creating a local feel. Access to our swimming pool and fitness area is free, while the ballroom is perfect for events. Parking is available for guests arriving by road, and there is a bus station within walking distance.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Fitness Room
ParkingAdditional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Car Rental
Meeting RoomAdditional charge
Multi-Function Room
Wi-Fi in Public Areas
Indoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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