Sindelfingen Hotels with Gym

I was of the view that this property (part of Marriott) is a 5 star hotel and can expect good service for foreign nationals. But to my disappointment it was one of my worst experience that I could ever expect. I am sure the management is least bothered since they are getting their money paid and not concerned about CUSTOMER SATISFACTION. I stayed here for a week. 1) Being a pure vegetarian I did not find any options in the breakfast menu or in the hotel menu. Breakfast was included as part of my rates. Given with no much choice I requested for some steamed vegetables in the breakfast menu. But they kept only mushrooms and few pieces of potatoes in that. After giving feedback to the staff I was hoping to get some choice of food but nothing worked. 2) When I requested for jus plates and spoons - the staff said they cannot service to rooms and that I need to come and pick myself. What service is this called by MARRIOTT if customer has to come and take it by himself. Are you running a Service apartment in the name of hotel ?? 3) The plates served were not even well cleaned ( had bad foul smell) thank you marriott for this pathetic service. I had similar challenges when I traveled to Japan & Mexico and Hilton properties were well accommodative and they take care of customers so well understanding their situation and expectation. Why is this not there with Marriott management. Will it really cost you so much of you give good washed dishes, serve some vagatables in the menu, or are you least bothered that it will hit your pocket so badly... One of my worst hospitality service that I could think off...

Our hotel offers easy access to Stuttgart exhibition center and airport from the peaceful outskirts of Sindelfingen. All 147 rooms of the 4-star Mercure Hotel Bristol Stuttgart Sindelfingen are air conditioned, with WIFI and DSL connections and king-sizebeds. Our seven flexible meeting spaces, with the latest technology and WIFI, are an ideal location for your event. We are located on the A8 and A81. Stuttgart main train station is 11.1 miles (18 km) away, and the airport is 10.6 miles (17 km).