Aerotel Singapore - Transit Hotel in Terminal 1

Aerotel Singapore - Transit Hotel in Terminal 1 Reviews

Aerotel Singapore - Transit Hotel in Terminal 1

Above Gate D40, Level 3, Departure/Transit Area, Terminal 1 Singapore Changi Airport, 819642, SingaporeView Hotel Details
Aerotel Singapore - Transit Hotel in Terminal 1
Aerotel Singapore - Transit Hotel in Terminal 1Aerotel Singapore - Transit Hotel in Terminal 1Aerotel Singapore - Transit Hotel in Terminal 1
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Aerotel Singapore - Transit Hotel in Terminal 1 Guest Reviews

3.6/5
53 review
Verified reviews
Location3.5
Amenities3.2
Service4.3
Cleanliness3.5
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All reviews(53)
Positive reviews(48)
Reviews with photos/video(7)
Negative reviews(5)
MonkeyKing
Double Plus Room- 12 Hours Stay
Stayed in août 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on 25 août 2024
It's a very good room , but I had consulted the people , the room within the transit area , all the AIRCOND is centralised and cannot be adjusted , although it is not their fault but the aircond is simply too loud and cool at times . Secondly , room without windows is a very special experience as well , make sure you think well about it .
KEK KANG
Double Plus Room- 12 Hours Stay
Stayed in juill. 2024
Couples
18 review
3.0/5
Posted on 24 juill. 2024
Overpriced and noise from construction. Unacceptable breakfast service.
JULIE PAULETTE
Double Plus Room
Stayed in juill. 2023
Solo travelers
19 review
4.0/5
Very Good
Posted on 1 août 2023
Good hotel to stay in for transit. I had 1 meal included and it was pretty tasty. Room was comfortable enough.
Response from Property: Thank you for staying with us and we hope to see you again soon!
Minkyou
Double Plus Room
Stayed in oct. 2022
Couples
2 review
4.7/5
Amazing
Posted on 15 nov. 2022
It was a convenient option for us. Very clean and comfortable. However, there was a crazy Indian screaming on the phone at 2 am.
Response from Property: Thank you for your feedback. We hope to see you again!
kasteiner
Double Plus Room
Stayed in sept. 2022
Business travelers
1 review
4.5/5
Great
Posted on 15 sept. 2022
Great place (but expensive!) The room needs some maintenance… the temperature controller was not working (blank display, couldn’t change any settings). Fortunately the a/c was working, even though it rattled all night long! The power outlets at the bed did not work. I tried the switches but the power never came on. Fortunately, I had a battery that kept my phone alive until I needed the alarm. Overall, a nice room, good accommodations but the room needs some maintenance.
Response from Property: Thank you for your kind words! We are working to improve and look forward to seeing you again to provide you with the high-quality service we are known for.
Guest User
Double Plus Room
Stayed in août 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on 8 sept. 2022
Location I. terminal 1 is excellent in connecting to other international flights. Had 14 hour layover and we’ll worth staying in transit. To take hot shower eat some meals , which 2 meals included in room rate , and get a great sleep. Excellent flat screen tv , with cable and many language station offerings Great shower after a long flight. 👌
Response from Property: Thank you for staying with us and we hope to see you again soon!
Randomeda
Double Plus Room
Stayed in nov. 2021
Family
1 review
4.7/5
Amazing
Posted on 12 nov. 2021
it was very convenient to have a hotel inside transit zone as it allows for longer layovers with comfort. good shower, nice bed to sleep in and recharge. beats sleeping in chairs for sure.
Response from Property: Thank you for staying with us and we hope to see you again soon!
Reagan
Double Plus Room
Stayed in oct. 2021
Couples
25 review
5.0/5
Outstanding
Posted on 3 nov. 2021
It is a transit hotel. Good for short rest to catch the next morning flight
Response from Property: We are glad you have enjoyed your stay! We look forward to seeing you again.
sunlei000
Double Plus Room- 12 Hours Stay
Stayed in août 2024
Family
142 review
5.0/5
Outstanding
Posted on 12 oct. 2024
The hotel is inside the airport, and you must pass the border control before you can check in! It is OK for transiting but not entering Singapore, very convenient, in Terminal 1, easy to find, the room is quite large in the airport! The facilities are also good, the price is a bit high, but Ctrip is still OK, lower than other platforms! It is very convenient to transit, and a meal is delivered, you can eat it anytime!
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Guest User
Double Plus Room
Stayed in juill. 2024
Family
5 review
3.2/5
Posted on 4 août 2024
After reading the housing experience on Agoda and Trip.com, guests shared that they booked for 6 hours, which is 6 hours after check-in. However, when they arrived, they were deducted by the counter. When they arrived at 2:45, they said they could only sleep until 8:00. , after complaining to her, she said that she would stay until 8:30... The room fee is 4 or 5,000 yuan and it is very undesirable to steal the tenant's time. You should think twice before booking this... The meals provided for breakfast are also very ordinary and not delicious.
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Guest User
Double Plus Room
Stayed in août 2024
Family
10 review
4.2/5
Very Good
Posted on 1 sept. 2024
Bring the kids to stay overnight, the location is very convenient, and the breakfast is also OK.
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Jingzi
Double Plus Room- 6 Hours Stay
Stayed in août 2024
Couples
1 review
4.2/5
Very Good
Posted on 3 août 2024
The location is hard to find. I left the country without knowing that I could go to the hotel without leaving the country, and wandered around the airport. I asked at the information desk, re-entered the country, and arrived at the hotel. If I had known the location, it would have been quick! In addition, the listing said check-in 8/2 midnight - check-out 8/3 6:00am, 6-hour stay with breakfast included for 24,000 yen, so I booked it for 8/2, but the front desk told me that the date was yesterday 😱. However, it seemed like there was a room available, so they let me stay there for no extra charge. The staff was kind, which was nice! I think 3 hours of sleep with breakfast included for 24,000 yen 😢 is expensive, so next time I'll pay attention to the transfer time when booking my flight.
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Tuxingzhe
Double Plus Room
Stayed in janv. 2024
Family
24 review
4.2/5
Very Good
Posted on 20 janv. 2024
The service attitude is quite good and deserves a lot of praise👍The air conditioner in the room cannot be adjusted and it is a bit too cold. It would be better if the toiletries are provided with more supplies. The deeper the water in the outdoor swimming pool would be, the better it would be! The hotel breakfast is quite good! Overall I feel quite satisfied.
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Response from Property: We appreciate your wonderful feedback! It's great to know you enjoyed our service and location. We can't wait to host you again!
Xiyangyang0120
Double Plus Room
Stayed in mai 2024
Other
11 review
4.2/5
Very Good
Posted on 13 août 2024
I arrived at the airport very late, so it was very convenient to solve the problem of resting at night during the next day's transfer.
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Guest User
Double Plus Room
Stayed in avr. 2024
Family
2 review
3.7/5
Posted on 22 avr. 2024
The location is good and clean, and the breakfast is good, but there is no water, no refrigerator, and the facilities are very poor for the price. I have a child and wanted to travel as little as possible so I stayed at a transit hotel. The location is really nice and comfortable.
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Response from Property: We appreciate your feedback and apologise if there was any inconvenience during your stay. We look forward to seeing you on your next visit.