Citadines Fusionopolis Singapore Reviews

Response from Property: Dear Anthony Soon, --Merry Christmas and welcome back! Thank you for your unwavering support for our serviced residence and for letting us know you and your lovely wife had another enjoyable and comfirtable stay with us. –We sincerely apologise for any disappointment caused to you by the removal of the vending machine at our lobby. Regrettably, as the take-up rate for the snacks and refreshments was low as many guests preferred to shop at the supermarket at the basement of the building complex where our serviced residence is located and there was a high number of wastage due to shelf-life of some of the items, we decided to remove the vending machines. We seek your kind understanding in this matter. –It has truly been our great privilege and pleasure to have been of service to you and your lovely wife, and we sincerely hope our serviced residence remains as your choice accommodation whenever you wish to take a short respite from your busy schedule or when you wish to celebrate a momentous occasion. All of us look forward to being of service to you again. We are at your service, and we wish you and your wife well. --Thank you for your valued support. --Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear Maiyah,Greetings and congratulations on your recent wedding! We are delighted your husband and you had a pleasant stay with us. ---All of us sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliment with our team members, and we will definitely thank them for their dedicated service. Thank you for making them feel valued too! –It brings us much joy to learn you will return to stay with us again, and we sincerely thank you for your valued support and trust. If there is anything we can do to assist you with your future stays, please do not hesitate to let us know as we would be most glad to be of assistance to you and your husband. –Thank you for giving us the great privilege and pleasure to have been of service to you and your husband on such a momentous occasion, and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. --Last but definitely not least, all of us sincerely wish you and your husband a lifetime of love and happiness as you embark on your journey as a wedded couple..---Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear Valued Guest, --Greetings! Thank you for awarding a perfect rated for your recent stay at our serviced residence. –We are thrilled to learn you had a great stay with us. Feedback like yours is always valued by every team member at our serviced residence as it motivates us to continue enhancing our services, products and facilities. Thank you! ----It has truly been our great privilege and pleasure to have been of service to you and we sincerely hope Citadines Fusionopolis remains as your choice serviced residence in our city-state. --All of us look forward to being of service to you again. We are at your service, and we wish you well. --Kind regards, --The management of Citadines Fusionopolis Singapore

Response from Property: Dear _GG440783****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for taking time to review on your experience staying with us. All of us are delighted you had an enjoyable and comfortable stay with us, and you like the ambiance and décor of our fully equipped loft apartments. We are thrilled to learn you like the location of our serviced residence due to our proximity to many eateries, a supermarket, and having One North MRT station within the same building complex. ---All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. ----Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear _GG482660****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for reviewing your stay at our serviced residence. We are delighted you had a great stay with us, and you like the spaciousness, décor and ambiance of the one-bedroom Grand Loft apartment assigned for your stay. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you.Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear Valued Guest,Greetings from Citadines Fusionopolis Singapore. Thank you for reviewing your stay experience at our serviced residence. We are truly sorry for the disappointment and discomfort caused to you by the shortfall in our housekeeping service and our team member’s service attitude. We humbly admit we too are disappointed to learn about this matter and we are taking a serious view on your feedback. It is always our wish our team members extend friendly and helpful service to all our guests, and we assure we will be conducting a thorough investigation and we shall counsel our team member concerned and place her under close monitoring until marked improvements have been realized. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. -------We truly hope this inopportune incident will not deter you from returning to stay with us again as we truly wish to create a faultlessly enjoyable and comfortable stay for you in the future. Thank you for giving us the great pleasure to have been of service to you and all of us earnestly hope to welcome you back, giving us the chance to recover your trust in our service. We wish you well.. Thank you for your valued support. ---Kind regards,The management of Citadines Fusionopolis

Response from Property: Dear Valued Guest,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for letting us know you had an enjoyable and comfortable stay with us at our serviced residence and you find our location with a supermarket, many eateries and the One-North MRT station in the same building complex convenient. ----We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making our team members feel valued too! –--Thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back and be of service to you again. We are at your service, and we wish you well. ---Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear D314863****,Greetings. Thank you for choosing our serviced residence and for reviewing your recent stay with us. We sincerely thank you for your valuable feedback regarding the cleanliness of 18th level one-bedroom Deluxe loft apartment assigned for your stay and we are truly sorry for the disappointment caused to you. Please allow us to assure you we shall be investigating into your very useful feedback as this allows us to improve in areas we lack. We assure you we shall definitely be counselling our team member concerned and engaging her in more training. All of us earnestly hope to welcome you back, giving us an opportunity to create a wholly enjoyable and comfortable stay for you in the future. We are at your service. Thank you for your valued support.Kind regards,The management of Citadines Fusionopolis

Response from Property: Dear E254313****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced residence and for reviewing your stay at our serviced residence. We are heartened to learn you had a great stay with us. With your experience staying with us, all of us sincerely hope our serviced residence will be your choice lodging whenever you like a short respite from your busy schedule, and you will also recommend us to your friends and family. It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. We are at your service. Thank you for your valued support. ---Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear E466691****,Greetings. We deeply regret to learn you have been somewhat dissatisfied with your stay at our serviced residence and we are truly sorry for the disappointment and discomfort caused to you by our cleaning service. Please allow us to assure you our housekeeping manager has since counselled her team member concerned and we have reviewed our processes to ensure such inopportune incidents will be averted in the future. We sincerely hope to welcome you back, giving us an opportunity to create a better stay experience for you and recover your trust in our residence and service. Thank you.Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear E311377****,Greetings from your friendly team at Citadines Fusionopolis Singapore! Thank you for choosing our serviced and for letting us know you had a great stay with us. All of us are delighted you are impressed with the ambiance and décor of our fully equipped loft apartment, and you especially liked the scintillating view from the comfort of your apartment. All of us are also thrilled to learn you like the location of our serviced residence due to our proximity to many eateries, a supermarket, and having One North MRT station within the same building complex. ---With your recent stay experience, we sincerely hope Citadines Fusionopolis will always be your choice lodging whenever you wish to have a short respite from your busy schedule, and you will also recommend us to your family and friends. All of us truly enjoyed being of service to your you and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. ----Kind regards,The management of Citadines Fusionopolis Singapore

Response from Property: Dear _TXMYh8****...,Greetings! Your friendly team at Citadines Fusionopolis sincerely thanks you for choosing our serviced residence. All of us are delighted you had an excellent stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. ---With your experience at our hotel, all of us sincerely hope Citadines Fusionopolis will always be your choice serviced residence in Singapore. Thank you for giving us the great privilege and pleasure of being of service to you. All of us earnestly look forward to welcoming you back and be of service to you again. ---Kind regards,The management of Citadines Fusionopolis Singapore