Wilby Central Serviced Apartment
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore

Wilby Central Serviced Apartment

15 Queen St, Wilby Central Serviced Apartment, Singapore, 188537, Singapore
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Located in Bras Basah - Bugis district, Wilby Central has 138 serviced apartment units surrounded by entertainment venues, shopping malls and cultural centres. Nestled on Queen Street, Wilby Central provides an ideal accommodation for both business and leisure travellers in the heart of Singapore. Enjoy the ease of access travelling and exploring other parts of Singapore with a 5-minutes stroll to the nearest Mass Rapid Transit (Bras Basah MRT). With vibrant interiors and modern amenities, experience this luxury living at your urban home in the city. Wilby Central Serviced Apartments is SG Clean certified and ranks #2 of 353 Speciality Lodging in Singapore on TripAdvisor.Show More
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hotel overview picture
Highlights
Ideal location
Sparkling clean
Excellent service
Parking available
Lots to do
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Amenities
Parking
Sauna
Executive Lounge
Fitness Room
24-Hour Front Desk
Luggage StorageFree
Priority airport drop-off
Taxi booking service
All Amenities
Property Description
Located in Bras Basah - Bugis district, Wilby Central has 138 serviced apartment units surrounded by entertainment venues, shopping malls and cultural centres. Nestled on Queen Street, Wilby Central provides an ideal accommodation for both business and leisure travellers in the heart of Singapore. Enjoy the ease of access travelling and exploring other parts of Singapore with a 5-minutes stroll to the nearest Mass Rapid Transit (Bras Basah MRT). With vibrant interiors and modern amenities, experience this luxury living at your urban home in the city. Wilby Central Serviced Apartments is SG Clean certified and ranks #2 of 353 Speciality Lodging in Singapore on TripAdvisor.
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4.5/5
Great
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 19 Reviews
Surroundings
Metro: Bras Basah
(330m)
Metro: City Hall
(800m)
Airport: Singapore Changi Airport
(18.8 km)
Train: Woodlands Train Checkpoint
(21.2 km)
Landmarks: MINT Museum of Toys
(290m)
Landmarks: CHIJMES
(320m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe City View Double Room
13

Deluxe City View Double Room

1 King bed
30m² | Floor: 6-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier City view Double room
10

Premier City view Double room

1 King bed
38m² | Floor: 6-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Studio
11

Deluxe Studio

1 King bed
30m² | Floor: 6-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier Studio
11

Premier Studio

1 King bed
38-39m² | Floor: 6-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Two Bedroom Apartment
11

Two Bedroom Apartment

2 King bed
65m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Studio
9

Superior Studio

1 King bed
25m² | Floor: 6-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.5/5
Great
19 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Singapore
Most Mentioned
AI Summary
Convenient location near Bugis MRT and attractions. Spacious, clean rooms with good facilities. Friendly staff and nutritious vegetarian breakfast.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 8, 2023
This is a hotel with indifference, no integrity and staff who are full of lies. We booked two identical room types through Ctrip, staying for one month and one week respectively, and the hotel gave two rooms on different floors and one was bigger than the other (the room for one week was bigger). So we asked the front desk to exchange the check-in period of the two rooms. The front desk agreed and took our documents for exchange. However, after a few days of check-in, the hotel called and informed us that we would check out the larger one according to the length of stay for one week. We were very surprised and wonder why the hotel backtracked on what was promised. So I patiently explained that we booked two identical room types, so no matter which one we checked out after a week, it would be the same, and the hotel staff replied: We never promised you, I refuse you. I further explained that because we have to live for a month and it is very inconvenient to carry all the luggage when there are old people and children, I hope the hotel can abide by the previous promise. At this time, the hotel staff actually started to lie, claiming that the floor where I live will be repaired and the air conditioner will be unoccupied from next week. This is obviously a lie. How should the hotel arrange for guests on this entire floor? Seeing that I exposed her lie, The staff member continued to say that the big room I live in will be arranged for corporate customers next week. I asked whether individual customers should be discriminated against. Then her answer was even more ridiculous. She said that future guests would know What is the number of the room I stayed in? How is this possible? After repeated communication to no avail, the hotel stopped communicating with me and sent an email to Ctrip, saying that we requested an extension of stay but the hotel had no room, completely ignoring the fact that we had booked two rooms, and there was no such thing as an extension of stay. After that, Ctrip intervened to communicate with the hotel, but the hotel still had a tough attitude. We have stayed in many hotels around the world and have never seen anything like this. The hotel not only has no integrity, but also treats different groups of people very differently. For example, when receiving Western guests, the porter will unload the luggage from the car and carry it in the door, while our luggage will be delivered to the room after being urged. Advise all Chinese guests to avoid this hotel, otherwise you will get "extraordinary" treatment.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
This is my third stay at Wilby Central Serviced Apartments, and once again, it has exceeded my expectations. The apartment’s strategic location is one of its biggest advantages—it’s just a short walk to the MRT station and bus stops, making it incredibly easy to get around Singapore. Popular tourist attractions like Bugis, Raffles City, and Marina Bay are all within close proximity, making it an ideal choice for both business and leisure travelers. The neighborhood is vibrant yet peaceful, with plenty of dining options, shopping malls, and convenience stores nearby. Whether you want to explore the city or enjoy a quiet evening, this location offers the best of both worlds. The cleanliness of the apartment is impeccable. Everything is well-maintained, and the mostly white interior gives it a bright and modern feel. I particularly appreciate the Japanese-style bathroom, which adds a touch of luxury and relaxation after a long day. The staff is incredibly friendly and accommodating, always ready to assist with any requests. Their warm hospitality truly enhances the stay. Overall, Wilby Central offers great value for money with its prime location, spotless rooms, and excellent service. I highly recommend it and will definitely return again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 5, 2025
I chose the Wilby Central Serviced Apartrments because I would be staying in Singapore for four weeks, figuring a serviced apartment would be more convenient than a hotel room. The room and facilities proved to be ideal for my stay and the staff could not have been nicer or more helpful. An added bonus was that the location could not be better. I highly recommend the Wilby
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 28, 2025
Terrific value for money in a great location, plus free breakfast on weekdays that we didn’t even know about when we booked. Room was nice, bed was comfy. Friendly staff. Close to buses and MRT and a hawker centre plus Bugis shopping mall. Walking distance to the colonial district. Would stay again without hesitation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
Ambiente do hotel familiar, apartamento agradável, bem climatizado. Funcionárias da limpeza são um amor de pessoa. Os recepcionistas, todos eles, muito simpáticos, cordiais, educados, nós gostamos muito de ter conhecido todos eles. Ficamos no hotel por 1 mês e foi extremamente agradável tudo!! Gostaria muito de poder retornar ao país e me hospedar de novo no Wilby Central! Um abraço fraterno a todos vocês, funcionários da Recepção e às meninas da limpeza! Estamos com saudades! Davi e Claudiana
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2025
Muito bom! Localização excelente! Perto de tudo! Transporte, shoppings, mercados. Fui a negócios e com família! Adoramos tudo e sempre! Atendimento dos funcionários sempre excelente! Sempre cordiais, como o Sr Thayaalaraj. Recomendo a todos!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 15, 2025
Quartos com cozinha e máquina de lavar que deixam a hospedagem muito mais leve e fácil com crianças. Banheira e chuveiro muito bons. No centro de tudo, dando pra fazer tudo a pé. Todos os funcionários são muito simpáticos e prestativos. Amei o serviço!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 6, 2025
Staff and hotel were amazing. Thayaalaraj was extremely and wonderful to deal with. THAYAALARAJ assisted us with everything we needed and was extremely polite and helpful. I highly recommend this serviced apartment to anyone staying in singapore.

Services & Amenities

Fitness Room
Restaurant
Restaurant
More Amenities
Internet
Parking
Transportation
Front Desk Services
Public Areas
Health & Wellness
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
SGD 80.00 (approx. CAD 84.56) per person per night

Breakfast
TypeContinental
StyleBuffet
Opening hours [Mon - Fri] 07:00-08:30 Open [Sat - Sun] Closed
AgeFee
Children 17 years old and under
Free
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of SGD 500.00 (approx. CAD 528.50) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 12 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

Does Wilby Central Serviced Apartment have breakfast?

Yes, Wilby Central Serviced Apartment have the high-rated breakfast including: Continental.

What times are Wilby Central Serviced Apartment check-in and check-out?

Wilby Central Serviced Apartment check-in time is 15:00 and the check-out time is 12:00.

What is Wilby Central Serviced Apartment cancellation policy?

The cancellation policy for Wilby Central Serviced Apartment varies depending on the type of room and booking conditions.

How much does it cost to stay at Wilby Central Serviced Apartment?

Prices at Wilby Central Serviced Apartment change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Wilby Central Serviced Apartment?

The closest airport is Singapore Changi Airport, and it is about 22 mins from hotel by car (18.8 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Wilby Central Serviced Apartment?

Unfortunately, Wilby Central Serviced Apartment does not have on-site dining options.

What are Wilby Central Serviced Apartment nearby landmarks?

Wilby Central Serviced Apartment locates at the center of Singapore. The nearby landmarks include MINT Museum of Toys, and it is 290m from your search (straight-line distance).

About This Property

Nearest AirportSingapore Changi Airport
Distance to Airport19.32KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station21.23KM
Nearest Metro StationBras Basah
Distance to Metro Station0.33KM
Hotel Star Rating4