To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.1
Cleanliness4.2
Filter by:
Sort by:
All reviews(183)
Positive reviews(169)
Reviews with photos/video(39)
Clean and tidy(54)
Convenient location(32)
Awesome stay(27)
Friendly owner(24)
Great location(20)
Small room size(13)
Great value for money(10)
Negative reviews(14)
Anonymous User
Superior Triple Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Our room is very clean. I love how comfortable their mattress and pillows are.
I would definitely recommend this hotel. It is also near bus station and restaurants.
Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! It has been an absolute delight to have exceeded your expectations with our clean rooms, comfortable bedding and convenient location! We are a short 12 minutes walk from Kallang MRT station and there are also many buses which you can take from our doorstep for easy access to city center. There are also many affordable restaurants in the vicinity that continue to operate into the wee hours of the morning. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Nov 2, 2024
The room is okay it’s just that no breakfast included…No baby crib
Response from Property: Dear Guest,We appreciate your review and thank you for staying with us. We are pleased that our room met your expectation during your stay. As our hotel is in the vicinity of some really great food, we would like to offer our guests the flexibility to enjoy different delicacies each morning. It is stated clearly on the booking platform that our hotel does not offer baby crib. We seek your kind understanding. We look forward to you visiting us again.Warm regards,JanetGuest Experience Executive
Hamirah Gandawaris
Superior Room
Stayed in Jul 2024
Couples
21 review
3.0/5
Posted on Jul 27, 2024
The hotel is a bit old and its location is not really ideal for muslim travelers who are in hunt for local halal foods. Accessible to bus stop though, we were able to roam around via bus number 100 which goes to VivoCity that caters to RW Sentosa tourists.
Response from Property: Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is very well connected to city center and attractions via Kallang MRT station and the bus stops located near our doorstep. There are few halal eateries located in Geylang district and my colleagues will be glad to share a few recommendations. Our hotel was renovated as part of the rebranding to Ibis budget, and our facilities and rooms have been refurbished to provide a delightful environment for our guests. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive
mithafitri
Superior Double Room
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 4, 2024
All ok room also very clean......
Next time come again ..
Very happy with the hotel
Kamolwan
Superior Triple Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good place to stay. Stayed with friends in triple room. The room size is ok for three ppl to stay.
Response from Property: Dear Guest,We are happy to hear of your compliments. We strive to make each stay as comfortable and affordable for all our guests and we are happy to learn that we had met your expectations! We would love to have the opportunity to welcome you and your friends back again.Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Twin Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Sep 18, 2024
In terms of budget hotel, Ibis Sapphire is goof enough. Especially, I traveled alone and only stayed for one night. All I need is a cozy bed, with good AC and a hot shower.
Of course, you cannot expect the facilities are diverse. But it meets the basic needs of a solo traveller, who does not stay long.
Response from Property: Dear Guest,Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. It is heartening to hear that your stay had been a wonderful one and that our room amenities had met your expectations. We look forward to welcome you back for another exceptional stay with us!Warm Regards,JanetGuest Experience Executive
Guest User
Superior Triple Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very good for staying here , nice clean but some twel was old , we be back again .
Response from Property: Dear Guest,The Hotel Team is pleased to receive your five star review and compliments for our clean and cozy rooms. We appreciate your valuable feedback and will step up inspections to ensure that worn out towels are removed from the linen pile. We look forward to welcoming you back for another great stay with us soon!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Triple Room
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 13, 2024
Convenient location to catch a bus. Clean room. I and my family are satisfied with the window triple zoom.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations with our convenient location and comfortable room. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Sigrid Johanna
Superior Triple Room
Stayed in Jul 2024
Family
4 review
1.5/5
Posted on Oct 12, 2024
Singapore is very expensive, and this Ibis was like the 1 star hotel of anyother country, the place is basically to jump in bed and get out of there not even shower.
Binu
Superior Triple Room
Stayed in May 2024
Family
3 review
4.2/5
Very Good
Posted on May 27, 2024
It’s a budget hotel but location is excellent for local travel. For breakfast and meals, you have lots of options for Indian restaurants.
Response from Property: Dear Guest,Thank you for complimenting our hotel's excellent location and great accessibility to a wide range of eateries and amenities. We hope you have found time to explore the various cuisines within our vicinity! It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
ezkoon
Superior Triple Room
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Nov 30, 2024
Room are really small but with that price is reasonable
Guest User
Superior Triple Room
Stayed in Sep 2024
Family
8 review
4.5/5
Great
Posted on Sep 17, 2024
Simple but clean and close to public transport and restaurants
Response from Property: Dear Guest,It is heartening to hear that your stay had been a wonderful one and that our location and cleanliness had met to your expectations. Our hotel location is indeed very convenient for travellers with our close proximity to restaurants, public transport and convenient amenities. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Triple Room
Stayed in Apr 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Apr 13, 2024
Hair dryer is too cheap. It will not function when it is overheated (it overheated within 30s:))
Response from Property: Dear Guest,Thank you for your near perfect rating! Please do not hesitate to approach our friendly Front Desk for any assistance with our facilities. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
haidee kathrine corpuz
Superior Triple Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Thank you , great service
Clean rooms
Good amenities
rasysyarifah
Superior Room
Stayed in Jan 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jan 29, 2024
Clean and comfortable with good price. Location is great and near the bus station. Hairdryer is provided which is good. The only cons is hot water didnt work
Response from Property: Dear rasysyarifah,We are happy to hear that you had enjoyed your stay with our clean and comfortable rooms, accessible location and highly competitive room rates. Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. We look forward to welcoming you back for another lovely stay with us.Warm Regards,RolandGuest Experience Executive