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5 star

M Hotel Singapore City Centre
4.3/5356 Reviews

M Hotel Singapore City Centre

Marina Bay Singapore|0.44km from Shenton Wy

Latest booking 22 hrs ago

Dear M Hotel, I would like to express my feeling of satisfaction/gratitude toward Miss Jia Yi and the manager in resolving the issue I had over the stay quickly. My relative who works in F&B recommended the hotel for our stay in Singapore which we decided to follow through for 4days 3 nights. But perhaps due to a misunderstanding/misinformation during the checking in, we were not informed much about how to use room’s facilities e.g., a room make-up function, a policy regarding bed sheet and towels + the TV remote control was out of battery. I didn’t realize up until my parents informed me about it. I was upset and went to express my dissatisfaction to the reception while Miss Jia Yi was on her shift. She handled my complaint professionally, quickly noted down the issues and asked the maids to make up our rooms everyday onward. Without the explanation, the room-make up function is a little hard to use (I previously assumed the maid would come in normally). Anyway, I want to compliment the staff for their professionalism, not just in resolving our in-room situation but also for handing my negative emotion perfectly. With that being said, our stay at M Hotel was overall good and we wouldn’t mind coming back again. The location is perfect near the China town, MBS and not too far from Orchard Road. I would like to express my thank and appreciation herein again. Best Regards, Saran

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Business travel

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Breakfast

Oasia Hotel Downtown, Singapore by Far East Hospitality
4.4/5344 Reviews

Oasia Hotel Downtown, Singapore by Far East Hospitality

Chinatown Singapore|0.44km from Shenton Wy

Latest booking 19 hrs ago

Booked a room for my son for 2 nights. When he checked in, hotel says he’s booked for 2 different rooms for each night of his stay, which would mean he would transfer rooms. Who would do this? Anyway, hotel was able to fix it his and gave him one room for his 2 nights stay. Hotel said that trip booked him in 2 different rooms. All good in the end. Regarding Housekeeping, he put make up room when he left early for the day, when he got back, room was not made. Housekeeping came while he was in the room, luckily, I had a separate room for my husband and I so was able to transfer while they’re cleaning the room. He transferred because housekeeping said they won’t come back and clean room at a later time. This we found odd. They should’ve cleaned it earlier when guest was out, and if not, they should adjust and come back if guest is back at the room mid day. Lobby was beautiful. It opened up to a big open space, outdoor, with a grass patch. Super relaxing vibe. Concierge at ground floor was very helpful. From keeping our bags after checkout as our flight back was at night, and for helping us get a ride when we couldn’t access our grab app, and keeping stuff so we didn’t have to go back to our room when we decided to have a night cap after our event on sat night, and just being attentive to our needs while we were at the lobby. Good job!

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Top rated hotels in Singapore

Searching for hotels near Shenton Wy? Compare room rates and reviews to find your ideal stay.
ST Signature Chinatown
4.2/5136 Reviews
Chinatown
Great location, clean, and cold. It's not nosicy even if it's beside the main road. It would be great if you could add saddles for bath room.
Mondrian Singapore Duxton
4.5/5204 Reviews
Chinatown
The room is well designed interesting use of mirrors to make it feel more spacious and Green onyx shower Space is very cool. Coffee and tea available in the room and bathrobes nice toiletries . Staff good selection and lovely staff may be a little overpriced . Central located was always able to get a Grab, not far from the Maxwel MRT The rooftop pool area is very nice and relaxing, would be handy to have a shower room available After using the pool or checking out
36 Club Residences
4.1/54 Reviews
Chinatown
The apartment is in an excellent location. It is between two subway stations on the blue line. It is convenient for eating. Nearby are Nanyang Old Coffee, Ya Kun, Songfa Bak Kut Teh, Toast Workshop, Coconut, and basic internet celebrity shops. The kitchen can also be used for cooking. For food, there is a supermarket in Tangchengfang nearby to buy food. The only bad thing is that the front desk staff are foreigners. Their English is not standard and they don’t know Chinese at all. They often rely on translation software to communicate. In addition, after 8 p.m. The emergencies that occurred were not solved in time. For example, one night after we washed and dried our hair, the hair dryer suddenly caught fire🔥. Because the front desk was off work, we could only call the boss to communicate, and the hair dryer could only be brought the next day. , the two children slept with wet hair that night, and caught a cold the next day. This can be improved.
ST Signature Tanjong Pagar
4.2/5284 Reviews
Chinatown
The location of the hotel is wonderful, very close to MRT (Maxwell MRT), the food center (Maxwell food center - where there are lots of good food) & Buddha Tooth Relic Temple (where I can go praying early in the morning). Facilities very new and clean. Very comfy bed & kitchen has microwave to reheat the food I bought
Oasia Hotel Downtown, Singapore by Far East Hospitality
4.4/5344 Reviews
Chinatown
Booked a room for my son for 2 nights. When he checked in, hotel says he’s booked for 2 different rooms for each night of his stay, which would mean he would transfer rooms. Who would do this? Anyway, hotel was able to fix it his and gave him one room for his 2 nights stay. Hotel said that trip booked him in 2 different rooms. All good in the end. Regarding Housekeeping, he put make up room when he left early for the day, when he got back, room was not made. Housekeeping came while he was in the room, luckily, I had a separate room for my husband and I so was able to transfer while they’re cleaning the room. He transferred because housekeeping said they won’t come back and clean room at a later time. This we found odd. They should’ve cleaned it earlier when guest was out, and if not, they should adjust and come back if guest is back at the room mid day. Lobby was beautiful. It opened up to a big open space, outdoor, with a grass patch. Super relaxing vibe. Concierge at ground floor was very helpful. From keeping our bags after checkout as our flight back was at night, and for helping us get a ride when we couldn’t access our grab app, and keeping stuff so we didn’t have to go back to our room when we decided to have a night cap after our event on sat night, and just being attentive to our needs while we were at the lobby. Good job!
Dao by Dorsett AMTD Singapore
4.5/5491 Reviews
Marina Bay
We had a great time staying at the Dao by Dorsett AMTD Singapore during Christmas this year. We were warmly welcome by the staff during checkin. The staff was very friendly and even gave my baby a teddy bear as a welcoming gift. We stayed at the two bedrooms suite which was perfect for our family. We could prepare food for the baby in the kitchen and enjoyed dinner at the dinning room altogether. The location of the hotel is really convenience. It’s walkable distance to the infamous maxwell food center, the Chinatown and MRT station. The pick up spot for grab just right downstairs. We highly recommended this hotel. The buffet in the morning was really good. We stayed for 4 nights and the food were different almost everyday.

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