To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.1
Service3.8
Cleanliness3.3
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All reviews(68)
Positive reviews(29)
Reviews with photos/video(4)
Breakfast was average(5)
Located downtown(5)
Negative reviews(3)
Mary Grace
Triple Room
Stayed in Jan 2024
Family
13 review
2.2/5
Posted on Jan 23, 2024
First of all, Trip.com should not allow these kind of hotels offers for rooms with breakfast with just literally, salami, coffee and bread. No fruits at all, no eggs, no other things that my toddler can eat. You guys should refund me for what I pay extra for the breakfast. I even reprimanded the hotek staff for what kind of breakfast offer was that? It’s a big joke!!!
Yes location is ok and that’s it. Please do not ever book this hotel. They should be strip out of the trip.com or any hotel booking app for Sofia travel. PLEASE. The worst breakfast I have seen in my yeara of travelling. Unbelievable.
Betul
Triple Room
Stayed in May 2024
Family
10 review
4.0/5
Very Good
Posted on May 8, 2024
For family trip , location is center, near by metro therefore you can visit all places that needed. It was our pleasure to stay there and having quality time with family.
Only thing is , breakfast doesn’t not have that much options but is enough to feed you stomach for daily rutine.
Well, thank you.
ممتاز
Double room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Everything was good and I just got back to home from the trip and I’m going back to another trip in the spring
Tsvetan Ignatov
Twin room
Stayed in Jun 2023
Family
1 review
3.2/5
Posted on Jun 26, 2023
Amazing location, great staff, everything else is not deserve any attention.
maklin mascarenhas
Economy Double Room
Stayed in Jun 2022
Solo travelers
7 review
3.7/5
Posted on Jul 8, 2022
Staff was nice and polite. Buffet was good. But air conditioning was not working . Was told that it was controlled by city services
Ovadya Ovad
Standard Double or Twin Room with City View
Stayed in Aug 2022
Travel with friends
1 review
3.7/5
Posted on Aug 15, 2022
Very good cozy hotel at the center of sofia
HUIFANG
Triple Room
Stayed in Jun 2022
Business travelers
184 review
5.0/5
Outstanding
Posted on Sep 6, 2022
It's nice and convenient.
bluesun
Twin room
Stayed in Sep 2024
Business travelers
42 review
3.5/5
Posted on Sep 14, 2024
The air conditioner in the room didn't work, it was stuffy, the breakfast quality was very poor, the drinks were mixed and had an indescribable taste, and the attitude of the front desk staff was also average
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Guest User
Deluxe room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Hotel near the centre, everything close to the metro and monuments. Impeccable service, very kind reception and everything clean.
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Anonymous User
Twin room
Stayed in Sep 2024
Business travelers
12 review
2.0/5
Posted on Sep 27, 2024
The hotel is very old, the price is not cheap, the sound insulation is extremely poor, you can hear the water flowing from the water pipe below when flushing the toilet above, the front desk service is OK. The breakfast is very average! Not worth the price!
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waqwork
Twin room
Stayed in Aug 2023
Couples
8 review
4.2/5
Very Good
Posted on Aug 15, 2023
I booked thinking it would have air conditioning, but it didn't. It was a summer night but luckily it was cool so no problem.
There was a post raising issues with the card for the room key and lights, so I resolved it by inserting another card.
Now you can escape the pain of locking from the inside in the dark.
There was a mysterious hole in the toilet. You can see the piping. I thought it would be better to be invisible here,
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6/13
Guest User
Twin room
Stayed in Sep 2024
Business travelers
15 review
4.0/5
Very Good
Posted on Oct 29, 2024
City center but parking is difficult
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Rosamonde 2021
Twin room
Stayed in Nov 2024
Solo travelers
57 review
3.0/5
Posted on Nov 4, 2024
Better not to book this hotel
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Guest User
Promo Twin Room
Stayed in Jun 2023
Family
1 review
2.7/5
Posted on Jun 6, 2023
He is very left
not very clean
The breakfast very poor no breakfast pasta
It doesn't look like a four star three if anything
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Guest User
Double room
Stayed in May 2023
Business travelers
14 review
4.0/5
Very Good
Posted on Jun 25, 2023
The location is very good, the room is a bit old, the nearby hotels are probably even older