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Sommarøy Arctic Hotel Tromsø

Sommarøy Arctic Hotel Tromsø

4.3/549 Reviews
Wouldn’t recommend, as many have written Staff are very unfriendly (blond lady from reception) and don’t want to talk to you or help. Christian, the receptionist we talked to, he didn’t even want to get up from his chair in the office behind the reception, he told his colleague from the bar to talk to us, once he did he come, since she couldn’t answer our questions he seemed so annoyed. Sauna is currently not working, we didn’t see that before booking. The Blond Lady from the reception told us sauna seems to be working, one hour later it was not working again. We booked especially because of the great sauna recommendations. We asked if instead we could use the jacuzzi for a short time, Staff said sure for 500nok which is nearly 50€. We asked if we could then book the extra bathhouse (inside is also a Sauna) they said no its all booked. Our room is right beside the bathhouse and still nobody has entered for an hour. If the Sauna is not working why not let guests who pay a high room price use that sauna for the downtime. So disappointing after staying in an amazing place in Senja before and having the friendliest Staff! Only thing nice is it is clean and the views.

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Hotel Information for Traveller

Number of Hotels2
Number of Reviews49
Highest PriceDKK 5,713
Lowest PriceDKK 925
Average Price (Weekdays)DKK 1,523
Average Price (Weekends)DKK 1,540