Hotel Marhaba Beach

Hotel Marhaba Beach Reviews

Hotel Marhaba Beach

Bd du 14 Janvier, Sousse, Sousse, 4039, TunisiaView Hotel Details
Hotel Marhaba Beach
Hotel Marhaba BeachHotel Marhaba BeachHotel Marhaba Beach
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1 night

Hotel Marhaba Beach Guest Reviews

4/5
Very Good
75 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(75)
Positive reviews(45)
Reviews with photos/video(18)
Negative reviews(1)
Tarek Bachagha
Standard Double Room
Stayed in 2022년 11월
Travel with friends
12 review
5.0/5
Outstanding
Posted on 2022년11월15일
Very nice hotel Nice reception Amazing time 🥰😍☀️🤩🫶☺️🤗 Good choice
Guest User
Standard Room with Garden View
Stayed in 2024년 1월
Family
72 review
5.0/5
Outstanding
Posted on 2024년1월27일
The hotel is right on the edge of the Mediterranean Sea and has its own exclusive beach. The garden is also quite large, convenient for walking and exercising. The hardware in the gym and restaurant are all in line with expectations. Breakfast was good.
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Guest User
Standard Room with Garden View
Stayed in 2023년 12월
Family
20 review
5.0/5
Outstanding
Posted on 2023년12월30일
The balcony of the room faces the hotel garden, which is very beautiful. It's just that the room facilities are older.
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heesun
Standard Room with Garden View
Stayed in 2024년 1월
Couples
5 review
3.0/5
Posted on 2024년2월5일
It's not clean, but it's okay to stay for a day. It's okay Breakfast was delicious
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Guest User
Standard Room with Garden View
Stayed in 2024년 2월
Business travelers
12 review
1.5/5
Posted on 2024년2월8일
Horrible structure and null services broken bed tv as if it wasn't there
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Guest User
Standard Double Room
Stayed in 2022년 12월
Solo travelers
316 review
5.0/5
Outstanding
Posted on 2022년12월21일
Location is very good, the building is impeccable at all levels, lobby, restaurant and rooms. The food is varied, sufficient and of high quality
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Isabella F
Stayed in 2024년 8월
Family
4.0/5
Very Good
Posted on 2024년8월18일
I don't know how I can start this but one word would say it all: FABULOUS! We got there at about 23:00 and then checked in. The room has a very high ceiling and the family room what me,my mom and dad stayed in was pretty roomy and the main bed was gigantic. The kids bed was a normal single bed. The balcony is really nice and is pretty cosy as it's bigger than the other balcony's I've ever seen. Now the pool,what people want to know about. It has all the heights and is big enough for everyone. And in there you're not squished!! And the water park is well ,really really good!! It only has three slides but it's super fun. Now the food is delicious but it's very repetitive. In the dining hall there's obviously waiters and there's these 2 waiters who are lovely and we got quite pally with them and I asked for a photo on the last day. But they all seem nice waiters but these 2 waiters where really nice! And I can guarantee they are both really nicest men in the world! And at the pool bar the people there are also really nice!! If you go this hotel you'll really like them all. All the staff there seem extremely happy. But the animation people have the most energy ever and are really easy to talk to.
Response from Property: Dear Isabella, We appreciate that you took the time to share your experience with us. We apologize for the lack of variety in our culinary offerings that you experienced during your stay. At Occidental Sousse Marhaba, we aim to provide a diverse array of dining choices to cater to the tastes of all our guests. We are delighted that you enjoyed the spaciousness of our family rooms, the stunning views from our larger-than-average balconies, and the immense comfort provided by our beds. It is wonderful that you found our pool facilities to be accommodating and the water park to be a source of great fun. Moreover, we are pleased that the service provided by our dedicated wait staff added a personal touch to your dining experience. Finally, your compliments towards our animation team are especially appreciated, as they work tirelessly to ensure our guests have engaging and lively interactions throughout their stay. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Safa Essouaid Guest Experience Manager
Andy T
Stayed in 2024년 7월
Family
5.0/5
Outstanding
Posted on 2024년7월22일
Had a wonderful week here end of June. We were given access to all amenities early as we arrived well before our check in time. Room was comfortable, especially the huge bed and quality pillows. All kept clean by the wonderful cleaners. Animation team were excellent, encouraging participation but not pushy. They worked extremely hard throughout the day and evening. Special mention to mi mi who entertained the grand children and Panda who entertained us!! Also the people who worked around the pool couldn’t do enough for you, arranging sun beds etc The guy who waited on the sun beds was wonderful, also the guy who works in the snack bar, a credit to the hotel!! Restaurant had a great choice of food, especially enjoyed the Tunisian night. Salah looked out for us and always had a table ready. He also made extra effort on my birthday, decorating the table with flowers and presenting a wonderful birthday cake! All in all a great hotel made by exceptional staff, so much so that we’ve already booked a return visit later this year.
6/8
Response from Property: Dear Guest, Thank you for taking the time to review your stay. We are truly pleased that your stay with us was so enjoyable and that our facilities and services met your expectations. We are delighted that you appreciated the early access to amenities, the comfort of our accommodations, and the diligence of our housekeeping team. It is wonderful that the efforts of our animation team added to the enjoyment of your grandchildren's experience and that our pool staff were attentive to your needs, enhancing your relaxation. We take pride in the culinary variety offered at our restaurant and are thrilled that the Tunisian night was a highlight, along with the birthday arrangements made by Salah. Your commendations are a testament to our commitment to hospitality excellence and we eagerly anticipate your return visit later this year. We look forward to welcoming you back on a future occasion. Best wishes, Safa Essouaid Guest Experience Manager
Debbie D
Stayed in 2024년 6월
Family
5.0/5
Outstanding
Posted on 2024년6월20일
We are currently at this hotel,it's is brilliant,especially the animation team,the weather is amazing at night it cool in the morning it's hot,the pool is clean and the beach is perfect,night time entertainment is amazing,lovely food had to get seconds.
Response from Property: Dear Debbie, Thank you for your positive feedback. It is wonderful that you had such an enjoyable stay at Occidental Sousse Marhaba. We are delighted that you appreciated the engaging entertainment, the pristine pool, and the perfect beach. Our team strives to provide exceptional service and memorable experiences, and it is always rewarding to hear when these efforts are appreciated. It is great that you loved the nightly entertainment and the delicious cuisine at our restaurant. Ensuring our guests have a delightful dining experience is a priority for us, and your feedback serves as a wonderful encouragement to our culinary team. We look forward to welcoming you back on a future occasion. Best regards, Safa Essouaid Guest Experience Manager
Donna K
Stayed in 2024년 6월
Family
5.0/5
Outstanding
Posted on 2024년6월12일
Love this hotel so much.its very clean and stunning.reception is amazing.rooms are cleaned everyday.food is great and lots of choice.staff in restaurant are great.love the animation are the best.kind funny .just want say thank you for such an amazing time and definitely will be back soon.love all you guys.donna xxxxx
Response from Property: Dear Donna, Thank you for your positive feedback. We are overjoyed to hear that the cleanliness of our establishment met your expectations and that you found our reception to be exceptional. It is our pleasure to maintain a pristine environment for our valued guests. The dedication of our housekeeping team ensures that our rooms are a comfortable and welcoming space for our guests to unwind each day. The culinary delights at Occidental Sousse Marhaba are crafted to cater to a variety of tastes, and we are thrilled that you enjoyed the selection. Our restaurant staff takes great pride in their service, and it warms us to know their efforts have resonated with you. Acknowledging our animation team's efforts to provide enjoyable entertainment is equally appreciated, as they strive to create memorable experiences for everyone. We look forward to welcoming you back on a future occasion. Best regards, Safa Essouaid Guest Experience Manager
Domine L
Stayed in 2024년 6월
Family
5.0/5
Outstanding
Posted on 2024년6월12일
Brilliant hotel, staff are amazing fun and friendly, especially Panda! Great food, entertainment and games. Private beach with bar. Felt safe all times. Will definitely recommend, and will be back soon. Much love to entertainment team
Response from Property: Dear Minel, Thank you very much for your kind feedback. We are delighted that you found our hotel to be brilliant and that our team, especially Panda, made a lasting impression with their fun and friendly service. It brings us great joy to know that our food selection and entertainment offerings, including the games, enhanced your stay. The safety and comfort of our guests are top priorities, and we are glad to hear that you felt secure at all times. Moreover, we are pleased that you enjoyed the exclusive touch of our private beach with its bar. Your kind words are greatly appreciated and serve as encouragement for us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back for another memorable experience. Best wishes, Safa Essouaid Guest Experience Manager
Darina S
Stayed in 2024년 5월
Family
5.0/5
Outstanding
Posted on 2024년5월29일
I visited Tunisia for the first time my holiday was really amazing I'm very happy with staff and specially Korrs he ia very friendly and very good animator. He help us with issues with booked trip. He realy made our holiday better Thank you so much
Audy11
Stayed in 2024년 5월
Couples
4.0/5
Very Good
Posted on 2024년5월28일
Big room with seaview. Nice pool and Beach. Animation is very good. Thanks to Panda and Malik. Aymen at the pool helps out very good. Hamed Lifeguard) at the beach is crazy in a nice way. Sarah from the fish pedicure is lovely. Cool drinks at the pool where served at your bed by Issam. Food is good. Much choices. Negatieve! Refrigerator doesnt work. We reporterd this, but they didnt fix it. No shower fo People who leave in the afthernoon. Beer served in papercups at the lobbybar.
Trip65591340139
Stayed in 2024년 5월
Couples
5.0/5
Outstanding
Posted on 2024년5월28일
Very good animations, warer polo, yoga animations for kids, (Korrs-the best animator), excellent food, nice people,great holiday, we really enojy it! Best Vacation ever. The weather was great (end of may 2024) sunny, little wind , perfect! DEFENITLY RECOMMENDED!
gailw3003
Stayed in 2024년 5월
Solo travelers
4.0/5
Very Good
Posted on 2024년5월8일
Check in was a bit of a nightmare. Arrived just before lunch so was told to come back at 2pm to be allocated a room. Did as told only to find another load of passengers just arrived whom was being allocated their rooms straight away. I waited in the queue 40 minutes to get my room. Why do you only have one person checking guests in? I was pleasantly surprised the room I’d requested near a lift was granted. I found my room specious, clean and very comfortable. I did struggle having a shower as it was over the bath and the shower screen was fixed. The hotel is very clean, the gardens are immaculate. The pool sides could do with a clean. The animation team are lovely especially Malik, he has a kind heart and Soul. In my opinion the food was good quality but not always to my liking . Plenty to choose from. Could do with prepared fresh fruit on every meal , only seen melon 3 times out of 21 meals. I had a course of massages which was lovely. I was very disappointed in the facial, waste of money and wouldn’t recommend it. As someone with a disability I’d like to thank all the staff who made my life on holiday a lot easier. Overall I had a fantastic holiday and will be returning
6/8