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Top rated hotels in Southampton

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Holiday Inn Express Southampton - West
3.9/5107 Reviews
We've just stayed for 1 night pre cruise. The room is slightly dated but clean and comfortable. Plenty of room. Downstairs was nice. Clean and lots of space to sit and chill. Breakfast was nice. Staff were brilliant. Friendly and very helpful. Nothing was too much. A few small issues with the room (nobody's fault just one of those things) the staff went beyond to help and accommodate us. Can't fault them at all. Thank you.
Southampton Serviced Apartments
4/521 Reviews
Clean apartment & great to eat in if we chose to & cook. I wouldn’t be able to stay again as I need good blinds/curtains blocking light in the morning as I can’t sleep in a bright room so I really didn’t sleep well at all which then affects your energy on the days out you have planned. Was also surprised by the cords on the blinds just hanging as this could be a fatal accident for a very young child. It’s an apartment so guests above/below etc may affect your stay, luckily my kids didn’t wake up with the noise in the evening coming from above so didn’t totally ruin our stay there. There were parking issues on a couple of the days due to other cars not parking correctly to allow room for more cars to fit where they should. White lines being painted to make the spaces more clear would really help. Normally when staying somewhere you get more complimentary items. There was some soap & washing up liquid but we wasn’t able to have a coffee/tea as soon as we got there as there weren’t any of the sachets similar to how you would get in hotel room.
Southampton North
4/541 Reviews
Lovely premier plus room. Clean, well equipped and quiet. Staff all lovely and friendly. Beefeater next door was fantastic for dinner and breakfast also. 😊 This was a random hotel we choose for a night away and we struck lucky. Thanks so much.
Freemantle Solent Lodge Sgh
3.9/520 Reviews
I had a lovely experience, the house was nice and clean, amenities were great. My stay was long term and the bed was really comfortable, staff were absolutely lovely. It was nice to have somewhere to stay that felt homely, I was very comfortable and felt like I had a home from home
Hunters Lodge Guest House
4/539 Reviews
My wife booked this via *********** for an overnight stay before we left for our cruise. On arrival we were greeted by a foreign lady who didn’t speak much English. We explained who we were and she went and got us a key but then said we had to pay an extra £20 for our young son. We asked why and she could not explain so asked us to call the owner as it was her instructions. We spoke with the lady who owned the place who was quite arrogant and again her English was not that good. She advised that she was boarding a flight in 15mins and we needed to pay £40 cash or leave. We explained it was only £20 so why was it now £40 she said as there was x3 people we had only booked for one person. We explained that we had accidentally booked the family room for one person but this was corrected and we had a confirmation email from ***********. She said they never updated her so we would have to contact them or pay up. We said we would call them as I was on the phone to *********** the lady who gave us the key came to the room and told us she was instructed to take the key back. Literally a few minutes after getting off the phone to the owner. We were then told to speak with the owner again who re-iterated we paid or left. We asked about the £100 we paid via *********** and she refused to refund this saying we had to contact them. We advised we would call the police as this appeared to be a scam. But she just said leave or pay. I then got onto *********** who confirmed the booking was made initially for three people but then amended and they would call the owner but she refused to answer. In the end we had a young child and we’re unlikely to find something else so we paid and stayed the night. The room was basic and clean and the beds were comfortable but there was loud music and a dog barking all night. On looking out the window there was gangs of people hanging around making us nervous as we had all our cases in the car parked outside. I would not recommend this place and it was such a downer to the start of our holiday. I have contacted Booking .com and have also noted similar practices with the owner doing this to other people. Book at your own peril!
Addenro Serviced Rooms
2.8/529 Reviews
I rented out one of the apartments this weekend just gone 27 th-30th Aug and was appalled from start to finish , firstly I have never known a check.im system like the one run by these people, not once did we see anybody, I had mailed 3 days before our stay to find out how to check with no reply , I had a message via what's app 2 hours before check in asking for picture Id from both of us as was with a friend , then got to the apartments to a message on the front door to call the number , I called to say we had arrived thinking someone would come let us in but instead I got a message with instructions on how to get into our apartment, so we finally get in lovely kettle on we then start to find little things wrong , no bathroom lock , shower mouldy, toilet not flushing properly, thd lino on kitchen was coming up which was a hazard especially as I am disabled, then we go.out and the door handle come off in my hand so I took pics and sent to the what's app number I had , was told sorry and that maintenance team woukd be on it next day. I then get a emal to say they had taken payment for the apartment but the amount was £50 more than we had booked it at do.i messge to be told its booking.com fault and that they would contact them , I am still waiting in mean time Sunday I actually did fall because of the kitchen lino so am niw feeling very sore and it's done my already painful back worse and nit done much for my hip where I had replacement last September, have also pulled muscle and whiplash toy meck , I have mailed in a complaint and also asked via what's app if this has been revieved but I seem to now be being ignored , the whole weekend apartment wise was a disaster and Sunday spoilt because I was in pain and cud not move my neck. Also for info the fridge and microwave were not in the kitchen but in the living bit where beds were and the fridge is very noisy , pics on booking.com do not look the same as what u get and parking is awful, did not get parked outside property l weekend apart from when we arrived. Please be cautious.

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